Norfolk · England

Tile repair in Alderford, Norfolk

Chip, crack and drill-hole repairs to floor and wall tiles for homeowners, landlords and businesses in Alderford. Free, fixed quotes from your pictures.

  • Repairs from £95
  • Cracked floor tiles
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Alderford

How we handle tile repair in Alderford

We repair the tile in place, so there is no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we’ll say so. Our repair technicians work on marble, porcelain tiles and ceramic tiles, and the jobs we see most are chips from dropped pans and tools and drill holes from removed fittings.

Whatever the size of the job, you get the same one-year guarantee in Alderford and across Norfolk. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Technician kneeling to repair a kitchen floor
Area
Alderford (NR9)
Region
Norfolk
Warranty
12 months on all our work
Quotes
From £95. Free, fixed quote from pictures
Call
0345 017 0787
Last updated
23 October 2026

Common questions in Alderford

Do you do work for letting agents?

Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses.

What does tile repair cost?

Prices start from £95. The exact price depends on the damage, so we quote from pictures. You’ll get a fixed figure before you book.

Can you redo someone else’s repair?

Yes, regularly. Removing the old work can add time, and that is in the quote.

Is there a guarantee?

Every repair comes with our one-year guarantee. We’ll explain what it covers when we quote.

Will there be a smell?

There can be some smell while we work. It fades as everything cures.

Can you repair a cracked floor tile without replacing it?

Often, yes, if it is not loose.

Can pets and children be at home?

Yes, as long as they stay out of the room we are working in. We will let you know when it’s safe to use again.

Is a repair better than a new one?

Normally, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. We will tell you honestly if replacement makes more sense.

Can I fix it myself?

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.

You can buy a DIY kit for most repairs, and they can make a small mark look better. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.

What a repair can’t fix

A repair is not always the answer, and we’ll tell you before we start. Repairs will not solve:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send photos and we will say what we think.

Surfaces we repair

  • Floor and wall tiles
  • Marble
  • Ceramic tiles
  • Natural stone & granite
  • Porcelain tiles

Should you replace it?

Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. Repairing it leaves the tile where it is. Our tile repair starts from £95. Every job is a little different, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all make a difference, and combining jobs on one visit brings the cost down.

Why book with us

  • Fixed prices from your photos
  • Accredited with CHAS, Constructionline and SafeContractor
  • We come to you, anywhere in the UK
  • Straight answers about what a repair can do

See our prices page.

How the visit works

Expect a friendly, tidy visit. We agree the arrival time in advance, protect the area, and get on with the job, which typically takes a morning or an afternoon. If we find something your pictures didn’t show, we will explain it before carrying on.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. We level and shape the repair to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. We seal the repair to suit the finish of the tile.

Getting ready for the visit

  • Have a window or extractor fan available
  • Clear the area around the damage
  • Let us know which floor the room is on

How to get a price

A quote takes minutes to ask for: take one close-up and one wider shot of the tiled area, include your postcode and send them over. You’ll get a fixed price, not an estimate.

Get a free quote

Read more

Alderford and the surrounding area

Alderford is about 8 miles north-west of Norwich, in Norfolk. Our work suits any type of property, old or new, large or small, as well as offices, shops and holiday lets. We cover 797 places in Norfolk, from the larger towns to small villages.

Every address in NR9 is within our area, from the main roads to the quietest streets. Local streets include Reepham Road and Hall Road. Nearby, we also work in Hengrave (1 mile north-east), Swannington (1 mile east), Morton on the Hill (1 mile south), Attlebridge (1 mile south) and Morton (1 mile south). Further out, we also cover Norwich (8 miles south-east), Dereham (9 miles west), Wymondham (10 miles south), Sprowston (9 miles south-east), Thorpe St Andrew (10 miles south-east) and North Walsham (12 miles north-east).

Around Alderford

We visit homes around Church of St John the Baptist. For a walk, there’s Foxley Wood.

Map of Alderford © OpenStreetMap contributors

Work for landlords and builders

We’re used to working with agents and managing companies. Send the address, photos and access details and we will handle the rest.

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We are CHAS, Constructionline and SafeContractor accredited.

What affects the price in Alderford

Repairs from £95. We give every job a fixed price from photos. These are the things that affect it:

  • Any earlier repairs that need removing first
  • How many areas need work
  • What kind of damage it is
  • Where the damage is and how we get to it

Rather than charging by the hour, we price the whole job up front. It depends on the damage, the material and access, and doing several items at once reduces it.

Send pictures for a quote

A couple of clear pictures is all it takes. Try to include:

  • Good light, ideally daylight, without flash glare
  • A wider photo showing the entire tiled area
  • Any details about the material
  • Whether it’s been repaired or coated before

No survey visit is needed: we price from photos. Use the quote form, or ring 0345 017 0787 to talk it through, and you will get a fixed figure back.

When to call us in Alderford

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Typical reasons for a call-out include:

  • Damaged tile edges
  • Cracked floor tiles
  • Drill holes from removed fittings
  • Chips from dropped pans and tools

What to look for in a quote

  • The length of the guarantee and what it covers
  • How soon you can use it again
  • How the room is protected while they work
  • How to care for the finish

How to compare quotes

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.