Staffordshire · England

Tile repair in Alton, Staffordshire

Fixed-price tile repair in Alton and the surrounding area, done in a single visit in most cases and guaranteed for a year.

  • Repairs from £95
  • Discontinued tiles you can’t replace
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Alton

Tile repair in Alton without replacing anything

If a tile moves, it may need relaying first, and we will say so. The tile stays where it is, so there’s no need to hunt for a matching tile. We work on marble, ceramic tiles and natural stone & granite, and people most often call us about chips from dropped pans and tools and discontinued tiles you can’t replace.

You’re covered after we leave: our one-year guarantee applies to every job, and we will explain exactly what it covers when we quote. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Where
Alton (ST10)
Area hub
Staffordshire
Warranty
A year, on every repair
Quotes
From £95. Free and fixed, from your photos
Telephone
0345 017 0787
Updated
23 October 2026
Technician kneeling to repair a kitchen floor

What we’re called out for in Alton

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Typical reasons for a call-out include:

  • Cracked floor tiles
  • Damaged tile edges
  • Discontinued tiles you can’t replace
  • Drill holes from removed fittings

Before you book anyone

  • Whether cleaning and preparation are in the price
  • How long it needs to cure
  • How changes to the job are handled
  • Who turns up on the day

Choosing a repair company

Alton and the surrounding area

Alton is about 4 miles east of Cheadle, in Staffordshire. Our work suits any type of property, old or new, large or small, as well as offices, shops and holiday lets. We cover 512 places in Staffordshire, from the larger towns to small villages. You can also see our page for Birmingham, about 35 miles away.

We work across ST10 and the streets around it. Whether you live on High Street, Lime Kiln Lane and Knight Lane or a nearby road, a technician can come to you. Other places close to Alton include Farley (1 mile north), Denstone (2 miles south-east), Prestwood (2 miles east), Stubwood (2 miles south-east) and Rocester (3 miles south-east). We also work in nearby towns such as Stafford (15 miles south-west), Newcastle-under-Lyme (15 miles west), Longton (10 miles west), Rugeley (15 miles south), Stone (12 miles south-west) and Leek (10 miles north-west).

What’s near Alton

We visit homes around St Peter's CofE Academy Alton, Church of St Peter and The Royal Oak pub, among other places. Well-known places in the area include Cheadle Hospital (4.1 miles west) and Alton Castle (less than half a mile north). Green spaces nearby include Cotton Dell.

Map of Alton © OpenStreetMap contributors

Should I try a DIY kit first?

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.

A DIY attempt is not a disaster. We take the old repair out and do it properly, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send photos.

Work for landlords and builders

Landlords, letting agents and housing providers in Alton use us as well as homeowners. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.

We regularly price jobs from inventory or check-out photos. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.

What a repair can’t fix

We will not take on work that won’t last, so here’s what a repair cannot put right:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we’ll say what we think before you book.

What we work on

  • Floor and wall tiles
  • Porcelain tiles
  • Marble
  • Natural stone & granite
  • Ceramic tiles

How we price tile repair

Repairs from £95. There is no charge for travel to Alton. The price comes down to:

  • Access to the area
  • Previous DIY repairs that have to come out
  • Whether it’s a chip, crack, burn or wear
  • How much damage there is

The price reflects the work involved, not where you live. The full price is agreed before you book.

How to get a fixed price

Phone pictures are fine. Make sure they show:

  • The postcode, so we can plan the visit
  • One picture of the whole tiled area
  • What it’s made of, if you know
  • Whether it’s been repaired or coated before

Ring 0345 017 0787, or send us pictures through the quote form. With one close-up and one wider picture, we can price the job the same day in most cases.

Alton: your questions answered

Can a cracked tile be fixed in place?

Often, yes, if it is not loose.

I’m a tenant. Can you help?

Yes, but check with your landlord or agent first. Landlords are often glad to have it sorted before the end of a tenancy.

What do you need from me?

Just photos, your postcode and a contact number. On the day, access to the room.

Do you do work for letting agents?

We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.

What does tile repair cost?

Repairs from £95. We give a fixed price from your photos. Send a close-up and a picture of the entire item and your postcode.

Do I have to be there?

Yes. We need access to the room while we work, at a time that suits you.

When can you do it?

That depends on our diary for your area. We will offer you dates when we send your quote.

Are there extra charges for Alton?

There is no separate call-out charge. The fixed quote covers the visit and the work.

How the visit works

The work is clean and fairly quiet, so you can stay at home while we are there. Protection goes down first, then the work takes a few hours. At the end we talk you through how soon it can be used and how to care for it.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. We match the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Preparing for the visit

  • Mention any earlier repairs or resurfacing
  • Let us know about parking or access
  • Move bottles, mats and clutter away from the area

Getting a price

To get a price, send two or three pictures using our quote form or ring us. We’ll tell you honestly if a repair is the right fix.

Get a fixed quote

Related advice

Repair or replace: which is better?

Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. Repairing it leaves the tile where it is. Our tile repair starts from £95. Instead of hourly rates, we price the entire job up front. Damage, material and access decide it, and doing several items at once reduces it.

Why choose Surface Doctor in Alton

  • Nothing taken out or refitted
  • We will tell you if it’s not worth repairing
  • One visit for most repairs
  • Fixed prices from your pictures

See our pricing.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.