County Durham · England
Tile repair in Barnard Castle, County Durham
Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in Barnard Castle and across County Durham. Send photos for a free, fixed quote.
- Repairs from £95
- Cracked floor tiles
- Drill holes from removed fittings

DIY kit or professional repair?
A DIY attempt is not a disaster. We remove the old filler and start again, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send photos.
For a hairline mark somewhere you’ll never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.
Tile repair at your home in Barnard Castle
We repair the tile in place, so there is no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we’ll say so. If you’re dealing with damaged tile edges and discontinued tiles you can’t replace, we can help, on floor and wall tiles, natural stone & granite and marble alike.
We guarantee the work for a year. If there is a problem with the repair within the year, we return and sort it. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

- Where
- Barnard Castle (DL12)
- Region
- County Durham
- Guarantee
- 12 months on all our work
- Price
- From £95. Free and fixed, from your photos
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
What we cannot put right
To be straight with you, there are a few things a repair won’t fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send photos and we’ll say what we think.
Surfaces we repair
- Porcelain tiles
- Ceramic tiles
- Floor and wall tiles
- Natural stone & granite
- Marble
What affects the price in Barnard Castle
Repairs from £95. There is no charge for travel to Barnard Castle. The price depends on:
- What kind of damage it is
- How many items we do on one visit
- The size and number of damaged areas
- Where the damage is and how we get to it
What it costs depends on the type and amount of damage, the material and how many items we do on one visit. You get a fixed price from your photos, so you know the cost before you book.
Quotes from your pictures
Almost every job we do is priced from pictures. This is what we need:
- A wider photo showing the whole tiled area
- A coin or ruler next to the damage for scale
- The postcode, so we can plan the visit
- Good light, ideally daylight, without flash glare
Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can price the job without visiting.
FAQs for Barnard Castle
What happens if you find more damage?
Your quote covers the damage in the photos. If there’s more, we will tell you before starting.
I rent my home. Can I book you?
Yes, but check with your landlord or agent first. Landlords are often glad to have it sorted.
Is the work guaranteed?
All our work carries a one-year guarantee. We will explain what it covers when we quote.
Are there extra charges for Barnard Castle?
There is no separate call-out charge. Your fixed quote includes everything.
Can I get a quote without a visit?
Usually, yes. Clear pictures let us give you a fixed price without visiting.
Can you do more than one item on the same visit?
Yes. Combining jobs on one visit brings the cost down. Send pictures of everything you’d like done.
What about drill holes in tiles?
Yes. We fill drill holes from removed fittings.
Do you come to Barnard Castle?
Yes. We work across the UK and travel to Barnard Castle and the rest of County Durham. Send pictures and we’ll quote, or call 0345 017 0787.
Nearby places to Barnard Castle
What else we do in Barnard Castle
How it works
When we visit, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. The job typically takes a few hours. We tidy up before we leave and let you know when you can use it again.
- First the tile is cleaned and loose pieces removed.
- Next we fill the damage.
- We level and shape the repair to the tile surface.
- The colour and pattern are recreated by hand.
- We seal the repair to suit the finish of the tile.
Before we arrive
- Point us to the nearest place to park
- Plan for the room to be out of bounds to pets and children
- Tell us if there are stairs or a lift
Ask for a price
We price from pictures so you do not have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through.
Read more
About Barnard Castle
Barnard Castle is about 12 miles south-west of Bishop Auckland, in County Durham. Clients in Barnard Castle get the same service as everywhere else we cover: a fixed price from your pictures, and a technician at your door on the day. We cover 329 places in County Durham, from the larger towns to small villages. Our nearest city page is Newcastle upon Tyne, about 33 miles away.
Here we cover the DL12 postcode area. You will find streets such as Horse Market, Market Place and John Street, all of which we cover. Barnard Castle sits on or near the A67 and A688, which makes travel easy. Nearby, we also work in Startforth (1 mile south-west), Lendings (1 mile south), Stainton Grove (1 mile north-east), Boldron (2 miles south-west) and Rokeby (2 miles south-east). Larger places within reach include Newton Aycliffe (15 miles east), Bishop Auckland (12 miles north-east), Shildon (12 miles north-east), Crook (13 miles north-east), Willington (15 miles north-east) and New Shildon (12 miles north-east).
What’s near Barnard Castle
Around Barnard Castle, we work in homes near Congregational Church And Sunday School, Teesdale School and Teesdale School and Sixth Form and the streets around them. Nearby too are Montalbo Nursery & Primary School (less than half a mile north-west) and Cricketers' Arms Public House (within half a mile west). Other landmarks nearby include Cotherstone Castle (3.2 miles north-west) and Teesdale (less than half a mile west).
Repair or replace: which is better?
Replacing a tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair keeps the original tile. Our tile repair starts from £95. We don’t add extras on the day. The price we quote from your pictures is the price you pay, and if the damage turns out to be different, we discuss it before starting.
What you get with us
- CHAS, Constructionline and SafeContractor accredited
- No extra charge for your area
- No need to remove anything
- A fixed quote before booking
See our pricing.
Landlord and trade work in Barnard Castle
Landlords, letting agents and housing providers in Barnard Castle use us as well as householders. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.
Housing associations and facilities teams use us for planned and reactive repairs in County Durham and across the UK. A repair avoids taking out and refitting, which matters when someone is living in the home.
Common problems we fix in Barnard Castle
Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.
People normally call us when they notice one of these:
- Chips from dropped pans and tools
- Cracked floor tiles
- Damaged tile edges
- Discontinued tiles you cannot replace
Comparing quotes
- If travel is included in the price
- What happens if they find more damage
- A fixed quote, and whether VAT is included
- What protection goes down before work starts
About our accreditations · Every repair comes with a one-year guarantee.

