County Durham · England

Tile Repair for Rokeby homes

Tile repair in and around Rokeby: photo quotes, tidy work and a year’s guarantee.

  • Repairs from £95
  • Cracked floor tiles
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Rokeby

Tile repair in Rokeby, done in place

A loose or rocking tile may need relaying first, and we’ll say so. The tile stays where it is, so there is no need to hunt for a matching tile. We work on floor and wall tiles, porcelain tiles and natural stone & granite, and common reasons people get in touch are damaged tile edges and cracked floor tiles.

You’re covered after we leave: each job carries a one-year guarantee, and we explain what it covers before booking. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Technician kneeling to repair a kitchen floor
Where
Rokeby (DL12)
Region
County Durham
Warranty
One year on every repair
Quote
From £95. Free and fixed, from your photos
Phone
0345 017 0787
Updated
23 October 2026

Common questions in Rokeby

When can you do it?

Your quote comes with available dates. If it’s urgent, say so and we will do what we can.

What information do you need?

Use the quote form or ring 0345 017 0787.

Is a repair better than a new one?

Generally, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it is not worth repairing, we will tell you.

Can you fill holes left by old fittings?

Yes. Drill holes from old rails and shelves are a common job.

Is my repair covered?

Every repair comes with our one-year guarantee. Ask us what it covers when you get your quote.

Does someone need to be in?

Someone needs to let us in and show us the job. You do not need to watch us work.

I’m a tenant. Can you help?

Of course. Check with your landlord; we can send the quote to them too.

Is it safe with children and pets around?

Just keep them out of the work area. We’ll tell you when the room can be used again.

How it works

On the day, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. Expect it to take a morning or an afternoon. We clean up when we are done and let you know when you can use it again.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

How to prepare

  • Move bottles, mats and clutter away from the area
  • Keep a parking space free if you can
  • Avoid using the area for a few hours before we arrive

Get a quote

You do not need a survey visit. Nearly every job can be priced from pictures: we need a close-up, a wider picture and your postcode, and we will reply with a fixed price.

Send photos for a quote

Read more

Landlord and trade work in Rokeby

We regularly work with letting and managing agents. Send the address, photos and access details.

We regularly price jobs from inventory or check-out pictures. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

Should you replace it?

Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. A repair leaves the tile where it is. Our tile repair starts from £95. Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Photos let us give you the exact figure.

What you get with us

  • Free fixed quotes from pictures
  • Most jobs done in one visit
  • Everything repaired in place
  • No extra charge for your area

Take a look at our prices page.

What we are called out for in Rokeby

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

People typically call us after spotting something like this:

  • Damaged tile edges
  • Drill holes from removed fittings
  • Chips from dropped pans and tools
  • Discontinued tiles you can’t replace

What your quote should include

  • Whether cleaning and preparation are in the price
  • How changes to the job are handled
  • Whether they match the colour on site
  • A fixed price, and whether VAT is included

10 questions to ask before booking

Should I try a DIY kit first?

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair will not last.

A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.

What affects the price in Rokeby

Prices start from £95. Quotes are free and the price is fixed. What we look at:

  • How much damage there is
  • The type of damage
  • Any earlier repairs that need removing first
  • Whether we combine several jobs

No two jobs are quite the same, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all make a difference, and combining jobs on one visit brings the cost down.

How to get a fixed quote

You can take the pictures on your phone, there’s no need for anything special. Just make sure we can see:

  • A close-up of the damage, in focus
  • Whether it’s been repaired or coated before
  • Where you are, by postcode
  • One picture of the whole tiled area

To get a price, send two or three pictures using our quote form or ring us. We’ll say immediately whether it can be repaired.

When we’d advise against a repair

In fairness, some problems need a different fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we will tell you honestly before you book.

Materials we work on in Rokeby

  • Ceramic tiles
  • Natural stone & granite
  • Floor and wall tiles
  • Marble
  • Porcelain tiles

Covering Rokeby

Rokeby is about 10 miles north-west of Richmond, in County Durham. Our technicians come to homes and businesses in Rokeby and the surrounding area, so nothing has to leave your home. We work in 329 places across County Durham. You can also see our page for Newcastle upon Tyne, about 34 miles away.

Every address in DL12 is covered, from the main roads to the quietest streets. That includes homes on Mortham Lane and Greta Bridge Bank. Other places close to Rokeby include Greta Bridge (1 mile south-east), Brignall (1 mile south-west), Whorlton (2 miles north-east), Barningham (2 miles south) and Lendings (2 miles north-west). Further out, we also cover Newton Aycliffe (14 miles north-east), Bishop Auckland (12 miles north-east), Shildon (12 miles north-east), Crook (14 miles north), Willington (15 miles north-east) and New Shildon (12 miles north-east).

Around Rokeby

Typical jobs here are in homes near Church of St Mary. Further afield, we also cover the area around Teesdale (2.6 miles north-west) and Scargill Castle (2.6 miles south-west). The countryside around Rokeby includes Newsham Tarn.

Map of Rokeby © OpenStreetMap contributors
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