Monmouthshire · Wales

Tile repair in Black Rock, Monmouthshire

Tile repair in and around Black Rock: photo quotes, tidy work and a year’s guarantee.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Discontinued tiles you can’t replace
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Black Rock

Black Rock questions

What information do you need?

Photos of the damage, a photo of the whole tiled area and your postcode. After that, we just agree a date.

Do you work for landlords and businesses?

Yes. We work for landlords, agents, builders and businesses as well as householders.

Can you fill holes left by old fittings?

Yes. We fill drill holes from removed fittings.

Do you come to Black Rock?

Yes. We cover the entire UK and travel to Black Rock and the rest of Monmouthshire. Send us photos for a fixed quote, or call 0345 017 0787.

Will there be a smell?

There may be a mild smell during the work, which fades afterwards.

What areas do you cover?

All of Monmouthshire, and the rest of the UK. Travel is included in the price.

Will you leave a mess?

We protect the room with dust sheets and masking first, and we clean up when we have finished.

What happens after I send pictures?

We look at the photos and reply with a fixed price and some dates. If we need another angle, we will ask.

About our tile repair in Black Rock

We repair the tile in place, so there’s no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we will say so. If you are dealing with chips from dropped pans and tools and damaged tile edges, we can help, on marble, natural stone & granite and floor and wall tiles alike.

Peace of mind is built in: our one-year guarantee applies to every job, and we’ll explain exactly what it covers when we quote. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Area
Black Rock (NP26)
Region
Monmouthshire
Cover
A year, on every repair
Quotes
From £95. Free, fixed price from pictures
Phone
0345 017 0787
Updated
23 October 2026
Surface Doctor technician carrying out a floor repair in a kitchen

Repair or replace: which is better?

Replacing a tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it keeps the original tile. Repairs from £95, with every job priced individually. We charge the same wherever you are, so there is no premium for Black Rock. The job itself decides the price: the material, the amount of damage and how many items.

Why us?

  • No extra charge for your area
  • Honest advice, even when it means no job
  • Dust sheets down, tidy finish
  • Everything repaired in place

Take a look at our prices page.

What we can’t put right

Some problems need a builder, plumber or fitter rather than us:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we’ll give you a straight answer before booking.

What we work on

  • Ceramic tiles
  • Marble
  • Natural stone & granite
  • Floor and wall tiles
  • Porcelain tiles

The process

It’s a tidy, low-fuss visit. We agree the arrival time in advance, cover and mask the work area, then carry out the work, which usually takes a few hours. If we find something your pictures didn’t show, we will explain it before carrying on.

  1. We clean the tile and remove loose fragments.
  2. We fill the chip, crack or hole.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Before we arrive

  • Avoid using the area for a few hours before we arrive
  • Open a window if you can
  • Keep a parking space free if you can

Get a quote

For most jobs, pictures are all we need to give you a price. Tell us what happened and where you are, and we’ll send back a fixed quote and some dates.

Get a free quote

Advice

Our work in Black Rock

Black Rock is about 4 miles south-west of Chepstow, in Monmouthshire. We work in every kind of home, old or new, large or small, as well as offices, shops and holiday lets. We work in 115 places across Monmouthshire. We work right across the region, from Black Rock to Birmingham (70 miles away).

Jobs in NP26 work the same way as everywhere else we cover. Other places close to Black Rock include Sudbrook (1 mile south-west), Southbrook (1 mile west), Portskewett (1 mile west), Cil-y-coed (2 miles west) and Rogiet (3 miles west). Within a short drive, we also cover Chepstow (4 miles north-east), Monmouth (15 miles north), Bulwark (3 miles north-east), Overmonnow (15 miles north), Gwndy (5 miles west) and Magor (5 miles west).

Landmarks near Black Rock

Our clients here include homes close to Holy Trinity Church, Portskewett Inn and Caldicot Comprehensive School. The closest station to Black Rock is Caldicot station, roughly 2.3 miles west. Nearby you will also find Deepweir Tump (1.4 miles west) and St Lawrence Hospital (3.4 miles north). For a walk, there is Ifton Hill.

Map of Black Rock © OpenStreetMap contributors

What affects the price in Black Rock

Repairs from £95. There are no hourly rates or hidden extras. The price depends on:

  • Unusual colours or finishes
  • Access to the area
  • How many areas need work
  • Previous DIY repairs that have to come out

Rather than charging by the hour, we price the whole job up front. Damage, material and access decide it.

Quotes from your pictures

Photographing the damage takes a minute, and it saves a visit. Try to send:

  • Good light, ideally daylight, without flash glare
  • One picture of the entire tiled area
  • The postcode, so we can plan the visit
  • Any details about the material

You don’t need a survey visit. Nearly every job can be priced from photos: we need a close-up, a wider picture and your postcode, and we will reply with a fixed price.

What we’re called out for in Black Rock

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

If you can see any of these, send us a photo:

  • Damaged tile edges
  • Discontinued tiles you cannot replace
  • Cracked floor tiles
  • Chips from dropped pans and tools

Comparing quotes

  • What the guarantee covers, and for how long
  • How changes to the job are handled
  • Whether a trained technician does the job
  • How the room is protected while they work

10 questions to ask before you book

Should I try a DIY kit first?

We understand the appeal of fixing it yourself. The trouble is that kit repairs often look fine at first and then fail, and then the old filler has to be removed first.

Kits are cheap and easy to find, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is typically cheaper.

Landlord and trade work in Black Rock

We carry out planned and one-off repairs for housing associations and facilities teams. A repair avoids taking out and refitting, which is easier on the people living there.

For developers and builders, we fix damage before handover. Several plots can be done in one visit to keep costs down.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.