Carmarthenshire · Wales

Tile repair in Box, Carmarthenshire

Chip, crack and drill-hole repairs to floor and wall tiles at your home in Box, with a one-year guarantee on every repair.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Box

Tile repair in Box without replacing anything

The tile stays where it is, so there is no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we’ll say so. Common call-outs are for chips from dropped pans and tools and cracked floor tiles, on marble, natural stone & granite and porcelain tiles.

Whatever the size of the job, you get the same one-year guarantee. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Area
Box (SA15, SA14)
Region
Carmarthenshire
Guarantee
One year on every repair
Quote
From £95. Free and fixed, from your photos
Telephone
0345 017 0787
Page updated
23 October 2026

What happens on the day

On the day, we arrive at the time we’ve agreed, cover the area with dust sheets and masking, and set to work. The job usually takes a morning or an afternoon. We tidy up before we leave and tell you when it’s ready to use.

  1. We start by cleaning the tile and clearing loose fragments.
  2. We fill the chip, crack or hole.
  3. We shape the repair flush with the tile.
  4. We match the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Preparing for the visit

  • Tell us about parking, stairs or access
  • Make sure the area is dry
  • Keep pets and children out of the room while we work

Get a quote

For most jobs, pictures are all we need to give you a price. Tell us what happened and where you are, and we’ll send back a fixed quote and some dates.

Get a fixed quote

Read more

For landlords and businesses

We regularly work with letting and managing agents. Just send pictures, the address and how to get access and we will handle the rest.

We carry out planned and one-off repairs for housing associations and facilities teams in Carmarthenshire and across the UK. A repair avoids taking out and refitting, which matters when someone is living in the home.

Should I try a DIY kit first?

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

A DIY attempt is not a disaster. We take the old repair out and do it properly, so it will not stop us repairing it. It does add a little time, so tell us about it when you send photos.

What tile repair costs

Prices start from £95. Every quote is fixed and free. What we look at:

  • Whether old repairs or coatings need taking off
  • The size and number of damaged areas
  • Whether we combine several jobs
  • What kind of damage it is

A repair is priced on what needs doing, not where you live. You will see the full price before you book, with nothing added on the day.

How to get a fixed price

We price nearly every job from photos. This is what to send:

  • Something in shot to show the size
  • Daylight if possible, and no flash reflection
  • A photo taken from further back
  • Any details about the material

To get a price, send a couple of photos using our quote form or ring us. We will tell you honestly whether it can be repaired.

Signs you need tile repair in Box

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

People normally call us after spotting one of these:

  • Discontinued tiles you cannot replace
  • Drill holes from removed fittings
  • Damaged tile edges
  • Cracked floor tiles

Questions to ask before you book

  • How to care for the finish
  • A fixed price, and whether VAT is included
  • Whether a trained technician does the job
  • How soon you can use it again

How to compare quotes

Repairing versus replacing in Box

Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it leaves the tile where it is. Our tile repair starts from £95. What it costs depends on how much damage there is and what kind, what it’s made of and how many items we do on one visit. We give a fixed price from your pictures, so there are no surprises on the day.

Why choose Surface Doctor in Box

  • Colour mixed on the day to match
  • One price list for the entire UK
  • A year’s guarantee on all work
  • We’ll tell you if it’s not worth repairing

Take a look at our full price list.

Covering Box

Box is about 1 mile north-east of Llanelli, in Carmarthenshire. Wherever you are in the SA15 postcode area, we come to you. Our repair technicians cover all 195 towns and villages in Carmarthenshire, from the larger towns to small villages.

Every address in SA15 and SA14 is within our area. Jobs here include addresses on Mill Lane, Wern Road and Waun Road. Neighbouring places we cover include Capel (1 mile east), Llanelli (1 mile south-west), Bigyn (1 mile south-west), Pemberton (1 mile east) and Halfway (1 mile east). Further out, we also cover Carmarthen (14 miles north-west), Ammanford (10 miles north-east), Burry Port (4 miles west), Betws (10 miles north-east), Pembrey and Burry Port Town (5 miles west) and Achddu (4 miles west). Being one of Carmarthenshire’s larger places, Box is somewhere we visit frequently.

Landmarks near Box

Around Box, we work in homes near St Alban's Church, Coedcae School and Penygaer Primary School, among other places. Nearby too are St. John Lloyd (0.5 miles east) and Star Hotel (under half a mile north-west). The nearest railway station is Llanelli station, roughly 1 mile south-west. Well-known places in the area include Prince Philip Hospital (0.6 miles north-east) and Llanelli New Castle (0.8 miles west). The countryside around Box includes WWT Llanelli Wetland Centre and Bryn Harddfan.

Map of Box © OpenStreetMap contributors

What a repair cannot fix

We’ll always be straight with you, so here’s what a repair will not do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we will say what we think.

Surfaces we repair

  • Floor and wall tiles
  • Porcelain tiles
  • Marble
  • Ceramic tiles
  • Natural stone & granite

FAQs for Box

Can you repair a cracked floor tile without replacing it?

Frequently, yes, as long as it’s still firmly stuck down.

Will it make a mess?

We protect the room with dust sheets and masking first, and we clean up when we have finished.

How soon can you come?

That depends on our diary for your area. We’ll offer you dates when we send your quote.

What about drill holes in tiles?

Yes. Drill holes from old rails and shelves are a common job.

Do you do work for letting agents?

Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses.

Are you a vetted contractor?

We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Is there a guarantee?

All our work carries a one-year guarantee. Ask us what it covers when you get your quote.

Does someone need to be in?

We need someone to let us in. You don’t need to watch us work.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.