Medway · England
Tile repair in Capstone, Medway
Damaged tiled area in Capstone? We repair it in place, match it on site and guarantee the work for a year.
- Repairs from £95
- Cracked floor tiles
- Chips from dropped pans and tools
How we handle tile repair in Capstone
We repair the tile in place, so there is no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we’ll say so. If you’re dealing with drill holes from removed fittings and chips from dropped pans and tools, we can help.
All of our repairs are guaranteed for twelve months in Capstone and everywhere else. We return to put right any problem with the work. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.
- Area
- Capstone (ME7)
- County
- Medway
- Warranty
- A year, on every repair
- Price
- From £95. Free and fixed, from your pictures
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
How the visit works
Arrival times are agreed in advance. Once we’re there, the work takes a morning or an afternoon in most cases. The room is left tidy and you will know when it can be used.
- We start by cleaning the tile and clearing loose fragments.
- We fill the chip, crack or hole.
- The repair is levelled to the tile surface.
- We recreate the colour and pattern by hand.
- Finally we seal it to match the tile.
How to prepare
- Ensure the area is dry
- Let us know which floor the room is on
- Let us know about parking or access
Get a quote
We price from pictures so you do not have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through.
Related advice
Common problems we fix in Capstone
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
Keep an eye out for these signs:
- Cracked floor tiles
- Discontinued tiles you can’t replace
- Damaged tile edges
- Chips from dropped pans and tools
Questions to ask before you book
- A fixed quote, and whether VAT is included
- What the guarantee covers, and for how long
- How the colour is matched
- What prep work is covered
What else we do in Capstone
Should I try a DIY kit first?
It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is typically the cheaper route.
We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.
Repair or replace: which is better?
Swapping out a damaged tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it leaves the tile where it is. Prices start from £95. We don’t add extras on the day. The price we quote from your photos is the price you pay, unless the damage turns out to be different, in which case we talk to you first.
What you get with us
- Everything repaired in place
- A fixed quote before you book
- Every repair guaranteed for a year
- Straight answers about what a repair can do
Read our prices page.
For landlords and businesses
For anyone letting property in or around Capstone, we will quote for several properties at once. Just send pictures for each address and we will come back with a combined price.
We also carry out snagging repairs for builders and developers, putting right damage done during fitting. We hold CHAS, Constructionline and SafeContractor accreditations.
FAQs for Capstone
When can you do it?
Your quote comes with available dates. If it’s urgent, say so and we’ll do what we can.
What if the damage is worse than the photos show?
The price is fixed for what the photos show. If there is more, we’ll tell you before starting.
Can a cracked tile be fixed in place?
Frequently, yes, if it is not loose.
Can tenants book a repair?
We can work for tenants, landlords or agents. Just ensure the landlord agrees.
What happens next?
You get a fixed price and available dates. If anything’s unclear, we will ask for another photo.
Will you leave a mess?
Dust sheets and masking go down before we start, and we clean up when we’ve finished.
It’s been repaired before. Can you still fix it?
Yes, regularly. Removing the old work can add time, and that’s in the quote.
What areas do you cover?
All of Medway, and the rest of the UK. Travel is included in the price.
Capstone and the surrounding area
Capstone is about 1 mile south-west of Gillingham, in Medway. We travel to customers in Capstone, so you don’t need to take anything anywhere. Capstone is one of 68 towns and villages in Medway we cover. We work right across the region, from Capstone to London (30 miles away).
All of ME7 is within our area, from the main roads to the quietest streets. Neighbouring places we cover include Darland (1 mile north), Hale (1 mile north-west), Hempstead (1 mile south-east), Gillingham (1 mile north-east) and Chatham (1 mile west). Further out, we also cover Rochester (4 miles north-west), Strood (4 miles north-west), Hoo St Werburgh (5 miles north), Rochester Riverside (3 miles north-west), Peters Village (4 miles west) and Brompton (3 miles north-west).
Around Capstone
Typical jobs here are in homes near The Star pub, Chatham Free Library and Hempstead Infant School and the streets around them. Other local landmarks include All Saints Church (0.7 miles south-east), The Robert Napier School (1.4 miles north), Darland Banks (within half a mile north-east) and Chatham Grammar School for Girls (1.2 miles north-west). The closest station to Capstone is Gillingham (Kent) station, roughly 2 miles north of the centre. Nearby you will also find Medway Maritime Hospital (1.7 miles north-west) and Pentagon Shopping Centre (2.3 miles north-west). Green spaces nearby include Burham Down and Blue Bell Hill.
Prices and what affects them
Prices start from £95. We charge the same across the UK, including Capstone. The price reflects:
- The material and finish
- Whether old repairs or coatings need taking off
- Whether we combine several jobs
- Where the damage is and how we get to it
No two jobs are quite the same, so we price each one individually. The size and type of damage, the material and access all play a part, and doing several things on one visit costs less than separate visits.
How to get a fixed price
You can usually get a fixed price without us visiting. To help us price it:
- Any earlier repairs or coatings
- The postcode, so we can plan the visit
- Any details about the material
- Something in shot to show the size
You do not need a survey visit. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we will reply with a fixed price.
What we can’t put right
A few problems are outside what a surface repair can do:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us photos and we’ll tell you honestly before booking.
Surfaces we repair
- Ceramic tiles
- Porcelain tiles
- Marble
- Floor and wall tiles
- Natural stone & granite
About our accreditations · Every repair comes with a one-year guarantee.
