Medway · England
Tile repair in Hale, Medway
Tile repair for Hale, without a refit. Send us photos for a fixed price, then we come to you.
- Repairs from £95
- Chips from dropped pans and tools
- Cracked floor tiles
What we do, step by step
We work cleanly and quietly. We protect the area first, then the work takes a morning or an afternoon. At the end we talk you through how soon it can be used and how to care for it.
- We clean the tile and remove loose fragments.
- Next we fill the damage.
- We level and shape the repair to the tile surface.
- We match the colour and pattern by hand.
- The repair is sealed to suit the tile’s finish.
Before we arrive
- Have somewhere for us to park nearby if possible
- Let the surface dry out before the visit
- Tell us about any previous repairs or coatings
Getting a price
Most customers in Hale get their price from photos. Tell us what happened and where you are, and we will send back a fixed quote and some dates.
Advice
How we handle tile repair in Hale
The tile stays where it is, so you don’t need to find a spare. A loose or rocking tile may need relaying first, and we will tell you. Typical jobs include drill holes from removed fittings and damaged tile edges, across porcelain tiles, ceramic tiles and floor and wall tiles.
All our work comes with a one-year guarantee, wherever you are in Medway. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.
- Area
- Hale (ME5)
- Area hub
- Medway
- Guarantee
- A year, on every repair
- Quote
- From £95. Fixed and free, based on photos
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
More services for Hale
Prices and what affects them
Prices start from £95. You won’t pay by the hour. The price depends on:
- Where the damage is and how we get to it
- How hard the colour is to match
- What the surface is made of
- The size and number of damaged areas
Every job is a little different, so each one is priced on its own. The size and type of damage, the material and access all make a difference, and doing several things on one visit costs less than separate visits.
Getting a price from photos
Before you send photos, a few simple things make all the difference:
- One picture of the whole tiled area
- Whether it’s been repaired or coated before
- Your postcode, so we can check dates
- Any details about the material
Send us pictures of the damage and one of the entire item, with your ME5 postcode, and we will come back with a fixed quote.
Our work in Hale
Hale is about 1 mile south-west of Gillingham, in Medway. We visit homes and businesses in Hale and the surrounding area, so nothing has to leave your home. We work in all 68 towns and villages across Medway. Our jobs stretch from Hale to London (about 30 miles away).
Our visits in ME5 work the same way as everywhere else we cover. We also travel to Darland (1 mile south-east), Capstone (1 mile south-east), Luton (1 mile north-west), Gillingham (1 mile north-east) and Chatham (1 mile south-west). Within a short drive, we also cover Rochester (3 miles north-west), Strood (4 miles north-west), Hoo St Werburgh (4 miles north), Rochester Riverside (3 miles north-west), Peters Village (4 miles west) and Frindsbury (3 miles north-west).
What’s near Hale
Our customers here include homes close to The Robert Napier School, The Star pub and Kingfisher Community Primary School. You’ll also find Chatham Grammar School for Girls (0.8 miles north), Christ Church (0.7 miles north-west), Chatham Free Library (1.4 miles north-west) and Darland Banks (0.5 miles east). For rail, the closest station is Gillingham (Kent) station, roughly 1.6 miles north. A little further out are Rochester Castle (2.9 miles north-west) and Pentagon Shopping Centre (1.9 miles north-west). For a walk, there is Blue Bell Hill and Burham Down.
Questions from Hale
Can you do more than one item on the same visit?
Yes. Doing several items on one visit usually costs less than separate visits. Include photos of each item.
Is a repair better than a new one?
Usually, if the item is otherwise sound. A repair avoids removal and making good. If replacing would be better, we will say so.
Do you charge for travel?
We don’t add a call-out fee. The fixed price covers the visit and the work.
Can tenants book a repair?
We can work for tenants, landlords or agents. Get your landlord’s agreement first.
Can a cracked tile be fixed in place?
Usually, as long as it’s still firmly stuck down.
What information do you need?
Send pictures through the quote form or call 0345 017 0787.
Will it make a mess?
No. The work area is masked and covered, and we take our waste away with us.
Can you fill holes left by old fittings?
Yes. Drill holes from old rails and shelves are a common job.
DIY repairs versus a professional job
You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair won’t last.
It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is usually cheaper.
When to call us in Hale
Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.
Typical reasons for a call-out include:
- Cracked floor tiles
- Drill holes from removed fittings
- Chips from dropped pans and tools
- Discontinued tiles you cannot replace
What to look for in a quote
- Whether a trained technician does the job
- What protection goes down before work starts
- Whether the price covers travel
- Whether the colour is mixed to match
Honest limits
Before booking, it’s worth knowing the limits:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send photos and we will give you a straight answer.
Materials we work on in Hale
- Floor and wall tiles
- Natural stone & granite
- Porcelain tiles
- Marble
- Ceramic tiles
Repair or replace in Hale?
Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. A repair keeps the original tile. Our tile repair starts from £95. It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.
Why Hale customers choose us
- Free fixed quotes from pictures
- A year’s guarantee on all work
- No need to remove anything
- We come to you, anywhere in the UK
Read our full price list.
Work for landlords and builders
Hospitality businesses need rooms back in use quickly, so we keep visits short and tidy. We can work around your bookings.
We are used to working with agents and managing companies. Just send pictures, the address and how to get access and we will arrange it.
About our accreditations · Every repair comes with a one-year guarantee.
