Kent · England

Tile Repair for Caring homes

Tile repair in Caring without the cost of replacing. Send us pictures for a fixed quote, then we come to you.

  • Repairs from £95
  • Discontinued tiles you can’t replace
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Caring

When to call us in Caring

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

It’s worth getting a quote if you see:

  • Chips from dropped pans and tools
  • Discontinued tiles you cannot replace
  • Drill holes from removed fittings
  • Cracked floor tiles

What your quote should include

  • Whether cleaning and preparation are in the price
  • A fixed quote, and whether VAT is included
  • Whether the price covers travel
  • Who turns up on the day

Our hiring checklist

Tile repair in Caring without replacing anything

A loose or rocking tile may need relaying first, and we will say so. We repair the tile in place, so there is no need to hunt for a matching tile. We’re frequently asked to fix cracked floor tiles and drill holes from removed fittings, across natural stone & granite, marble and floor and wall tiles.

Every repair is covered by our one-year guarantee. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Location
Caring (ME17)
Area hub
Kent
Cover
A year, on every repair
Quotes
From £95. Fixed and free, based on pictures
Telephone
0345 017 0787
Last updated
23 October 2026

Should I try a DIY kit first?

If you’ve already tried a DIY fix, that’s fine. We take the old repair out and do it properly, so it doesn’t stop a professional repair. Just mention it when you send pictures, as it can add time.

DIY kits are sold for most surfaces, and they can tidy up a tiny mark. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

How it works

We begin by going over the job with you, so there are no surprises. Next, we cover and mask everything nearby and the work begins. You can expect it to take a morning or an afternoon, and we will keep you posted as we go.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Preparing for the visit

  • Let the surface dry out before the visit
  • Make sure the room can be ventilated
  • Tell us about any previous repairs or coatings

Getting a price

Pricing is simple: take a close-up of the damage and a photo from further back, send them to us with your postcode, and we’ll reply with a fixed quote. Quotes are free and no obligation.

Get a fixed quote

Related advice

Landlords, agents and businesses in Caring

Hotels, guest houses and holiday lets need rooms back in use quickly, so most of our work is done in a single visit. We will fit around changeovers where we can.

We also carry out snagging repairs for builders and developers, putting right damage done during fitting. We are CHAS, Constructionline and SafeContractor accredited.

Caring and nearby

Caring is about 3 miles east of Maidstone, in Kent. Anywhere in ME17, we carry out the work at your property. Caring is one of 922 towns and villages in Kent we cover. We work right across the region, from Caring to London (about 34 miles away).

All of ME17 is covered, from the main roads to the quietest streets. Whether you live on Caring Lane and Caring Road or anywhere nearby, we can come to you. If you’re just outside Caring, we cover Otham (1 mile south-west), Bearsted (1 mile north-west), Langley (1 mile south), Langley Heath (1 mile south) and Willington (2 miles west). Larger places within reach include Maidstone (3 miles west), Ashford (14 miles south-east), Sittingbourne (9 miles north-east), Gravesend (15 miles north-west), Tonbridge (14 miles west) and Faversham (13 miles east).

Landmarks near Caring

Typical jobs here are in homes near Leeds and Broomfield Church of England Primary School, St Nicholas's Church and The Orchard Spot Public House. Caring’s nearest station is Bearsted station, roughly 1.5 miles north-west of the centre. A little further out are The Mall Maidstone (3.1 miles west) and Laundry Museum (1.4 miles east). Open spaces near Caring include Detling Hill.

Map of Caring © OpenStreetMap contributors

How we price tile repair

Prices start from £95. A fixed quote means you know the cost before you book. We take into account:

  • The type of damage
  • Previous DIY repairs that have to come out
  • The colour and finish to match
  • Whether we combine several jobs

Every job is a little different, so we price each one individually. What’s damaged, how badly and how easy it is to reach all make a difference, and doing several things on one visit costs less than separate visits.

How to get a fixed price

You can take the pictures on your phone, there is no need for anything special. Ensure they show:

  • Your postcode, so we can check dates
  • Any earlier repairs or coatings
  • One picture of the whole tiled area
  • One sharp close-up of the damage

For a price in Caring, the easiest route is pictures: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.

Questions from Caring

It’s been repaired before. Can you still fix it?

Normally, yes. We remove the old repair before doing a new one, so mention it when you send pictures.

How soon can you come?

We’ll give you dates with your quote. Tell us if you need it done quickly.

Is there a call-out fee?

There is no separate call-out charge. The fixed quote covers the visit and the work.

What areas do you cover?

Everywhere in the UK, Caring included. There is no extra charge for travel.

Can you repair a cracked floor tile without replacing it?

Frequently, yes, if it is not loose.

How do I book?

Some photos, your postcode and how to reach you. On the day, we only need access to the room.

Do you work for landlords and businesses?

We do, regularly. We can quote for several properties together and work between tenancies.

Can you fill holes left by old fittings?

Yes. We fill drill holes from removed fittings.

Repair or replace in Caring?

Replacing a tile means breaking it out, finding a match and possibly cracking its neighbours. Repairing it keeps the original tile. Repairs from £95, with every job priced individually. Compared with replacing, repairing typically costs far less, because there is no removal, plumbing or making good. Your fixed quote shows exactly what’s included.

Why Caring customers choose us

  • A fixed quote before you book
  • We leave the room as we found it
  • We come to you, anywhere in the UK
  • Every repair guaranteed for a year

See our full price list.

Honest limits

A repair isn’t always the answer, and we would rather say so up front. We can’t fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we’ll tell you honestly.

Surfaces we repair

  • Natural stone & granite
  • Floor and wall tiles
  • Porcelain tiles
  • Ceramic tiles
  • Marble
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.