County Durham · England

Tile Repair in Causey

We travel to Causey for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Damaged tile edges
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Causey

About our tile repair in Causey

We repair the tile in place, so there is no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we will say so. Typical jobs include chips from dropped pans and tools and cracked floor tiles, in ceramic tiles, floor and wall tiles and natural stone & granite.

All of our repairs are guaranteed for twelve months, and the guarantee is the same wherever you live. We return to put right any problem with the work. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Before and after: damaged granite tiles repaired in place
Area
Causey (DH9, NE16)
Area hub
County Durham
Cover
One year on every repair
Quotes
From £95. Free, fixed price from pictures
Call
0345 017 0787
Updated
23 October 2026

DIY repairs versus a professional job

DIY kits are sold for most surfaces, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

A DIY attempt isn’t a disaster. We take the old repair out and do it properly, so it will not stop us repairing it. It does add a little time, so tell us about it when you send photos.

How we price tile repair

Prices start from £95. There are no hourly rates or hidden extras. The price is based on:

  • The material and finish
  • How many areas need work
  • Access to the area
  • Doing more than one item at once

Instead of hourly rates, we price the entire job up front. Damage, material and access decide it.

Getting a price from pictures

Before you send photos, these tips help us give you a firm price:

  • Any earlier repairs or coatings
  • What it’s made of, if you know
  • The postcode, so we can plan the visit
  • One picture of the entire tiled area

Pricing is simple: snap the damage close up and then the entire item, send them to us with your postcode, and you will get a fixed price back. Quotes are free and you’re under no obligation.

Your questions about tile repair in Causey

Will there be a smell?

It depends on the job, but frequently a little. Ventilation keeps it to a minimum.

Is there a call-out fee?

There is no separate call-out charge. The fixed price covers the visit and the work.

What do you need from me?

Use the quote form or ring 0345 017 0787.

How do I get a price for tile repair in Causey?

Repairs from £95. Every job gets a fixed price from your pictures. Send a close-up and a picture of the entire item and your postcode.

What happens next?

We review the pictures and send a fixed quote with dates.

Is it safe with children and pets around?

Please keep children and pets out of the room during the visit and until it has cured. The rest of the house is unaffected.

What if the damage is worse than the photos show?

If we find something the pictures didn’t show, we explain it first. You decide whether to go ahead.

Can you do more than one item on the same visit?

Yes. Combining jobs on one visit brings the cost down. Send pictures of everything you’d like done.

Work for landlords and builders

We work for landlords, letting agents and housing providers in Causey as well as householders. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.

Letting agents often send us photos straight from the inventory. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.

Repair or replace: which is better?

Replacing a tile means breaking it out, finding a match and risking the tiles around it. A repair keeps the original tile. Our tile repair starts from £95. A few things move the price: access, material, the extent of the damage and whether we can do several items together. Send pictures and you’ll get a fixed figure.

Why us?

  • Typically one visit, start to finish
  • One price list for the whole UK
  • Every repair guaranteed for a year
  • Fixed prices from your photos

Take a look at our prices page.

How it works

Arrival times are agreed in advance, so you are not left guessing. On site, it takes a few hours in most cases. The room is left tidy and you will know when it can be used.

  1. First the tile is cleaned and loose pieces removed.
  2. The chip, crack or hole is filled.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Getting ready for the visit

  • Ensure the area is dry
  • Mention if the room is upstairs or in a flat
  • Keep pets and children out of the room while we work

Get a quote

The quickest way to a price is to send two or three pictures using our quote form or ring us. We’ll tell you honestly whether it can be repaired.

Get a free quote

Read more

What we’re called out for in Causey

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

It’s worth getting a quote if you see:

  • Discontinued tiles you can’t replace
  • Damaged tile edges
  • Cracked floor tiles
  • Drill holes from removed fittings

Before you book anyone

  • The length of the guarantee and what it covers
  • Is the price fixed, and does it include VAT?
  • How long it needs to cure
  • Whether a trained technician does the job

10 questions to ask before you book

Where we work around Causey

Causey is about 2 miles north of Stanley, in County Durham. We visit homes and businesses in Causey and nearby villages, so there’s no workshop to go to. Causey is one of 329 places in County Durham where we work. Our nearest city page is Newcastle upon Tyne, about 6 miles away.

Our technicians cover all of the DH9 and NE16 postcode area. Nearby, we also work in Marley Hill (1 mile north), Sunniside (2 miles north), Fellside (2 miles north), Street Gate (2 miles north) and Kibblesworth (2 miles east). Further out, we also cover Durham (9 miles south-east), Consett (7 miles south-west), Spennymoor (14 miles south), Seaham (14 miles east), Chester-le-Street (5 miles south-east) and Crook (13 miles south).

Near you in Causey

Around Causey, we work in homes near North Durham Academy and Church of St Margaret. Causey’s nearest station is Dunston station, roughly 3.8 miles north-east. A little further out are Dunston Hill Hospital (3.3 miles north) and Metrocentre (4 miles north).

Map of Causey © OpenStreetMap contributors

Honest limits

A repair is not always the answer, and we would rather say so up front. We cannot fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we will give you a straight answer.

Materials we work on in Causey

  • Ceramic tiles
  • Marble
  • Natural stone & granite
  • Floor and wall tiles
  • Porcelain tiles
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.