County Durham · England
Tile Repair in Durham
Tile repair in and around Durham: a fixed quote from photos, a tidy visit and a one-year guarantee.
- Repairs from £95
- Drill holes from removed fittings
- Cracked floor tiles
Should I try a DIY kit first?
We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.
If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it will not stop us repairing it. It does add a little time, so tell us about it when you send pictures.
Tile repair at your home in Durham
We repair the tile in place, so there’s no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we will tell you. Whether it’s cracked floor tiles and discontinued tiles you can’t replace, we can help, on marble, porcelain tiles and floor and wall tiles alike.
You get a one-year guarantee, the same in Durham as everywhere else we work. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.
- Where
- Durham (DH1)
- Area hub
- County Durham
- Warranty
- A year, on every repair
- Quotes
- From £95. Fixed and free, based on pictures
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
Your questions about tile repair in Durham
Is there any odour?
A little, depending on the job. Ventilation keeps it to a minimum.
Is it OK to have pets in the house?
Just keep them out of the work area. We will tell you when the room can be used again.
What areas do you cover?
Everywhere in the UK, Durham included. Travel is included in the price.
Is it worth repairing rather than replacing?
In most cases, yes. A repair skips the removal, fitting and redecorating. We will be honest if it’s not worth it.
Can you repair something that’s been repaired before?
Typically, yes. We remove the old repair before doing a new one, so let us know about it.
Is my repair covered?
Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.
Do you do work for letting agents?
Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses.
Can you price it without visiting?
Nearly always. If pictures do not show enough, we will ask for another angle.
Where we work around Durham
Durham is about 11 miles south-west of Sunderland, in County Durham. Book a date that suits you, and we will give you an arrival time in advance, so there’s no waiting around. Our repair technicians cover all 329 towns and villages across County Durham, from the larger towns to small villages. Our nearest city page is Newcastle upon Tyne, about 15 miles away.
Jobs in DH1 work the same way as everywhere else we cover. Local streets include High Street, Market Place and Cooper Square. Main roads around Durham include the A167 and A177, so getting to you is simple. Other places close to Durham include Elvet (1 mile south), Crossgate (1 mile south-west), Gilesgate (1 mile east), Neville's Cross (1 mile south-west) and Old Durham (1 mile south-east). Further out, we also cover Consett (12 miles north-west), Newton Aycliffe (11 miles south), Bishop Auckland (10 miles south-west), Spennymoor (6 miles south), Seaham (10 miles east) and Chester-le-Street (5 miles north). Durham is one of the larger places we cover in County Durham.
Landmarks near Durham
Typical jobs here are in homes near The Traveller's Rest Public House, St Leonard's Catholic School and Old Durham Gardens. Other local landmarks include Durham Sixth Form Centre (under half a mile south), United Reformed Church (within half a mile south), Durham University Library and Collections (1 mile south) and St Margaret's Church of England Primary School (0.9 miles south-west). Durham has its own railway station: Durham station. Well-known places in the area include Durham Museum (0.6 miles south) and Broom (1.9 miles west).
Repair or replace: which is better?
Swapping out a damaged tile means breaking it out, tracking down a matching tile and risking the tiles around it. A repair leaves the tile where it is. Repairs from £95, with every job priced individually. A repair is priced on what needs doing, not your postcode. The full price is agreed before you book, with nothing added on the day.
Why us?
- Colour-matched on site
- Straight answers about what a repair can do
- Rooms protected and left tidy
- Every repair guaranteed for a year
Take a look at our prices page.
Landlord and trade work in Durham
Hotels, guest houses and holiday lets need rooms back in use quickly, so most of our work is done in a single visit. We will fit around changeovers where we can.
Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We’re CHAS, Constructionline and SafeContractor accredited.
What a repair cannot fix
Before you book, it’s worth knowing the limits:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us pictures and we’ll tell you honestly.
Materials we repair
- Marble
- Porcelain tiles
- Ceramic tiles
- Natural stone & granite
- Floor and wall tiles
Prices and what affects them
Prices start from £95. A fixed quote means you know the cost before booking. We take into account:
- Any earlier repairs that need removing first
- The size and number of damaged areas
- The colour and finish to match
- What the surface is made of
We don’t add extras on the day. What we quote from your pictures is what you pay, and if the damage turns out to be different, we discuss it before starting.
Getting a price from pictures
A couple of clear pictures is all it takes. It helps if you send:
- One picture of the entire tiled area
- Natural light rather than flash
- Something in shot to show the size
- A clear, close picture of the problem area
Email us photos of the damage and a wider shot of the entire item, and tell us you are in Durham, and we’ll reply with a fixed price.
Towns and villages near Durham
Also in Durham
What we do, step by step
We agree an arrival time beforehand, so you’re not left guessing. Once we are there, the work takes a morning or an afternoon in most cases. We leave the room clean.
- We clean the tile and remove loose fragments.
- We fill the chip, crack or hole.
- The repair is levelled to the tile surface.
- We recreate the colour and pattern by hand.
- We seal the repair to suit the finish of the tile.
Preparing for the visit
- Keep pets and children out of the room while we work
- Clear toiletries, mats and anything else from around the area
- Let us know if it has been repaired before
How to get a price
No survey visit is needed: we price from photos. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through.
Read more
What we are called out for in Durham
Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.
People typically call us when they notice something like this:
- Cracked floor tiles
- Damaged tile edges
- Discontinued tiles you can’t replace
- Chips from dropped pans and tools
What to look for in a quote
- Who will actually do the work
- A fixed quote, and whether VAT is included
- What the guarantee covers, and for how long
- What prep work is covered
About our accreditations · Every repair comes with a one-year guarantee.
