County Durham · England

Tile Repair for Chester-le-Street homes

Local tile repair for Chester-le-Street: a fixed quote from pictures, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Chester-le-Street homes

Tile repair at your home in Chester-le-Street

A loose or rocking tile may need relaying first, and we will say so. We repair the tile in place, so you don’t need to find a spare. We work on natural stone & granite, porcelain tiles and marble, and common reasons people contact us are chips from dropped pans and tools and cracked floor tiles.

Your repair is guaranteed for a year, as with every job we do. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Area
Chester-le-Street (DH2, DH3)
County
County Durham
Guarantee
A year, on every repair
Price
From £95. Free and fixed, from your pictures
Call
0345 017 0787
Page updated
23 October 2026
Surface Doctor technician carrying out a floor repair in a kitchen

When a repair isn’t the answer

We’d rather lose a job than do one that will not last, so here’s what a repair can’t put right:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send photos and we will say what we think.

Materials we repair

  • Floor and wall tiles
  • Ceramic tiles
  • Natural stone & granite
  • Porcelain tiles
  • Marble

Why repair rather than replace?

Swapping out a damaged tile means breaking it out, tracking down a matching tile and risking the tiles around it. A repair leaves the tile where it is. Prices start from £95. Our prices are the same across the UK, with no extra for Chester-le-Street. What changes the price is the job itself: the material, the amount of damage and how many items.

Why book with us

  • One visit for most repairs
  • Every repair guaranteed for a year
  • Honest advice, even when it means no job
  • No need to remove anything

See our prices page.

How we price tile repair

Prices start from £95. We give every job a fixed price from photos. This is what makes a difference:

  • How easy the damage is to reach
  • The size and number of damaged areas
  • Whether old repairs or coatings need taking off
  • Whether we combine several jobs

It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.

Quotes from your photos

The better the photos, the more accurate the price. Here’s what we find most useful:

  • Details of any past repairs
  • What it’s made of, if you know
  • A clear, close picture of the problem area
  • Good light, ideally daylight, without flash glare

For most jobs, pictures are all we need to give you a price. Tell us what happened and where you are, and we’ll send back a fixed quote and some dates.

For landlords and businesses

Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.

For anyone letting property in or around Chester-le-Street, we’ll quote for several properties at once. Just send photos for each address and we’ll price them together.

FAQs for Chester-le-Street

Do you work for landlords and businesses?

We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.

Can you repair something that’s been repaired before?

Normally, yes. We remove the old repair before doing a new one, so let us know about it.

What about drill holes in tiles?

Yes. Drill holes from old rails and shelves are a common job.

Do you come to Chester-le-Street?

Yes, we do. Repair technicians travel to Chester-le-Street from across the region, with no extra charge for travel.

Which areas do you work in?

We cover the entire UK, including Chester-le-Street and the rest of County Durham. Send your postcode with your pictures and we will offer you dates.

What happens after I send pictures?

You get a fixed quote and available dates. If anything’s unclear, we’ll ask for another photo.

Can tenants book a repair?

Of course. Ask your landlord first, and we can send them the quote if that helps.

Will it make a mess?

We protect the room with dust sheets and masking first, and we clean up when we’ve finished.

About Chester-le-Street

Chester-le-Street is about 4 miles south-west of Washington, in County Durham. We visit homes and businesses in Chester-le-Street and nearby villages, so nothing has to leave your home. Our repair technicians cover all 329 towns and villages across County Durham, from the larger towns to small villages. We work right across the region, from Chester-le-Street to Newcastle upon Tyne (10 miles away).

Every address in DH2 and DH3 is within our area. We regularly work on streets such as Station Road, Pelaw Square and Fife Avenue and the roads around them. With the A167 and A693 close by, Chester-le-Street is easy for our technicians to reach. Nearby, we also work in South Pelaw (1 mile north), Chester Moor (1 mile south), Castle Dene (2 miles east), Lumley Thicks (2 miles east) and Great Lumley (2 miles south-east). Larger places within reach include Durham (5 miles south), Consett (10 miles west), Bishop Auckland (15 miles south), Spennymoor (11 miles south), Seaham (9 miles east) and Peterlee (11 miles south-east). Chester-le-Street is among the bigger towns we cover in County Durham.

Local landmarks in Chester-le-Street

We visit homes around Bullion Lane Primary School, United Reformed Church and Park View School and the streets around them. Chester-le-Street has its own railway station: Chester-Le-Street station. A little further out are Galleries Shopping Centre (3.7 miles north-east) and Chester Le Street Hospital (under half a mile south-east). The countryside around Chester-le-Street includes WWT Washington.

Map of Chester-le-Street © OpenStreetMap contributors

Should I try a DIY kit first?

If you are set on a kit, follow its instructions closely, ensure the area is clean and completely dry, and don’t use it until it has fully cured. If it fails, we can still put it right.

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.

What happens on the day

There is not much you need to do on the day. Let us in and show us the room, and we’ll take it from there. The job generally runs to a few hours, tidy-up included.

  1. First the tile is cleaned and loose pieces removed.
  2. We fill the chip, crack or hole.
  3. We level and shape the repair to the tile surface.
  4. We match the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Getting ready for the visit

  • Point us to the nearest place to park
  • Keep pets and children out of the room while we work
  • Let us know if it has been repaired before

Getting a price

For a price in Chester-le-Street, photos are the quickest way: one close up, one from further back, plus your postcode. You’ll get a fixed quote with dates to choose from.

Get a fixed price

Read more

Do you need tile repair in Chester-le-Street?

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

You may need us if you’ve spotted:

  • Cracked floor tiles
  • Discontinued tiles you cannot replace
  • Chips from dropped pans and tools
  • Drill holes from removed fittings

What to look for in a quote

  • Whether the colour is mixed to match
  • What the guarantee covers, and for how long
  • When it can be used again
  • Whether the price is fixed and includes VAT

How to compare quotes

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About our accreditations · Every repair comes with a one-year guarantee.

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