Norfolk · England

Tile repair in Colney, Norfolk

Damaged tiled area in Colney? We repair it in place, mix the colour on the day and back it with a one-year guarantee.

  • Repairs from £95
  • Drill holes from removed fittings
  • Discontinued tiles you cannot replace
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Colney?

Tile repair in Colney, done in place

The tile stays where it is, so you do not need to find a spare. A loose or rocking tile may need relaying first, and we will say so. We work on porcelain tiles, natural stone & granite and ceramic tiles, and people most frequently call us about chips from dropped pans and tools and drill holes from removed fittings.

All of our repairs are guaranteed for twelve months. If something goes wrong with the work, we come back. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Location
Colney (NR4)
County
Norfolk
Warranty
One year on every repair
Price
From £95. Fixed and free, based on photos
Telephone
0345 017 0787
Updated
23 October 2026
Floor repair in progress in a customer’s kitchen

Repairing versus replacing in Colney

Replacing a tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair leaves the tile where it is. Prices start from £95. Every job is a little different, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all play a part, and combining jobs on one visit brings the cost down.

Why book with us

  • We come to you, anywhere in the UK
  • One-year guarantee on every repair
  • Colour-matched on site
  • Accredited with CHAS, Constructionline and SafeContractor

See our prices page.

Our work in Colney

Colney is about 3 miles west of Norwich, in Norfolk. Our work suits any type of property, from flats and terraces to detached houses and new builds, as well as offices, shops and holiday lets. Colney is one of 797 towns and villages in Norfolk we cover.

Every address in NR4 is within our area. Streets in the area include Old Watton Road, Watton Road and Colney Lane. We also cover the places around Colney: Earlham (1 mile east), Bowthorpe (1 mile north-west), North Earlham (1 mile north-east), Cringleford (1 mile south) and Hellesdon (2 miles north-east). We also work in nearby towns such as Norwich (3 miles east), Dereham (12 miles west), Wymondham (6 miles south-west), Sprowston (5 miles north-east), Thorpe St Andrew (5 miles east) and Attleborough (12 miles south-west).

Around Colney

Our customers here include homes close to Bowthorpe Marsh, Church of St. Andrew and City Academy Norwich, among other places. Colney’s nearest station is Norwich station, about 3.5 miles east of the centre. Other landmarks nearby include Costessey Hall (2.3 miles north-west) and Norfolk and Norwich University Hospital (0.7 miles south). For a walk, there is Wensum Local Nature Reserve.

Map of Colney © OpenStreetMap contributors

How it works

From the moment we arrive, the aim is to do the job without disturbing the rest of your home. Surfaces nearby are masked off, the job takes a morning or an afternoon, and we finish by cleaning up and talking you through the result.

  1. We start by cleaning the tile and clearing loose fragments.
  2. Next we fill the damage.
  3. We shape the repair flush with the tile.
  4. We match the colour and pattern by hand.
  5. Finally we seal it to match the tile.

How to prepare

  • Have somewhere for us to park nearby if possible
  • Mention if the room is upstairs or in a flat
  • Keep pets and children out of the room while we work

Getting a price

Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can price the job without visiting.

Send photos for a quote

Advice

For landlords and businesses

Letting agents often send us photos straight from the inventory. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

We also carry out snagging repairs for builders and developers, putting right damage done during fitting. We’re CHAS, Constructionline and SafeContractor accredited.

How we price tile repair

Prices start from £95. Quotes are free and the price is fixed. What we take into account:

  • The colour and finish to match
  • What the surface is made of
  • Whether old repairs or coatings need taking off
  • Whether it’s a chip, crack, burn or wear

Set against the cost of replacement, a repair is normally a fraction of the price, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

Quotes from your photos

Almost every job we do is priced from pictures. This is what we need:

  • Details of any past repairs
  • The material, if you know it
  • One sharp close-up of the damage
  • Your postcode, so we can check dates

For a price in Colney, pictures are the quickest way: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.

What we are called out for in Colney

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Typical reasons for a call-out include:

  • Drill holes from removed fittings
  • Cracked floor tiles
  • Discontinued tiles you can’t replace
  • Chips from dropped pans and tools

Comparing quotes

  • Whether they match the colour on site
  • What happens if the damage is worse than the photos show
  • A fixed price, and whether VAT is included
  • What the guarantee covers, and for how long

Choosing a repair company

FAQs for Colney

I’m a tenant. Can you help?

Of course. Ask your landlord first, and we can send them the quote if that helps.

What happens next?

You will get a fixed quote back, plus dates. There’s no obligation to book.

Do you cover Colney?

Yes. We cover the entire UK and travel to Colney and the rest of Norfolk. Send pictures and we’ll quote, or call 0345 017 0787.

Is it worth repairing rather than replacing?

Typically, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. If replacing would be better, we will say so.

Can you do more than one item on the same visit?

Yes. Combining jobs on one visit brings the cost down. Include pictures of each item.

What areas do you cover?

We work UK-wide. Prices don’t change with location.

Can landlords book you?

Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses.

What about drill holes in tiles?

Yes. Drill holes from old rails and shelves are a common job.

Can I fix it myself?

What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

If you are set on a kit, follow its instructions closely, make sure the area is clean and completely dry, and do not use it until it has fully cured. If it doesn’t work out, we can still repair it properly.

When a repair is not the answer

Some jobs aren’t right for a repair, including:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us photos and we’ll tell you honestly before you book.

Surfaces we repair

  • Floor and wall tiles
  • Natural stone & granite
  • Marble
  • Ceramic tiles
  • Porcelain tiles
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.