Newcastle upon Tyne · England
Tile Repair in Cowgate
Chip, crack and drill-hole repairs to floor and wall tiles at your home in Cowgate, with a one-year guarantee on every repair.
- Repairs from £95
- Damaged tile edges
- Discontinued tiles you can’t replace
How it works
There is not much you need to do on the day. Let us in and show us the room, and we’ll take it from there. The job generally runs to a morning or an afternoon.
- We start by cleaning the tile and clearing loose fragments.
- The chip, crack or hole is filled.
- The repair is levelled to the tile surface.
- We recreate the colour and pattern by hand.
- Finally we seal it to match the tile.
Preparing for the visit
- Mention if the room is upstairs or in a flat
- Plan for the room to be out of bounds to pets and children
- Open a window if you can
How to get a price
To get a price, send a couple of pictures through our quote form or call us. We will say right away whether it can be repaired.
Advice
How we handle tile repair in Cowgate
If a tile moves, it may need relaying first, and we’ll tell you. We repair the tile in place, so there’s no need to hunt for a matching tile. We work on marble, porcelain tiles and floor and wall tiles, and people most often call us about chips from dropped pans and tools and discontinued tiles you can’t replace.
You’re covered after we leave: each job carries a one-year guarantee, and we will explain exactly what it covers when we quote. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.
- Area
- Cowgate (NE5, NE4, NE3)
- County
- Newcastle upon Tyne
- Cover
- A year, on every repair
- Quote
- From £95. Free and fixed, from your photos
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026
DIY kit or professional repair?
If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it doesn’t stop a professional repair. Just mention it when you send pictures, as it can add time.
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.
What we cannot put right
Honesty matters more than a booking, so here’s what a repair will not do:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send photos and we’ll give you a straight answer before you book.
Materials we repair
- Marble
- Porcelain tiles
- Floor and wall tiles
- Ceramic tiles
- Natural stone & granite
Nearby places to Cowgate
Other services in Cowgate
Work for landlords and builders
Letting agents frequently send us photos straight from the inventory. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.
We also carry out snagging repairs for builders and developers, putting right damage done during fitting. We hold CHAS, Constructionline and SafeContractor accreditations.
Questions from Cowgate
It’s been repaired before. Can you still fix it?
Yes, regularly. It can add a little time, which we include in the quote.
What do you need from me?
Use the quote form or ring 0345 017 0787.
Can a cracked tile be fixed in place?
Frequently, yes, if it is not loose.
Which areas do you work in?
Everywhere in the UK, Cowgate included. Travel is included in the price.
What happens next?
We look at the pictures and reply with a fixed quote and some dates. If we need another angle, we’ll ask.
Is there a call-out fee?
We don’t add a call-out fee. Your fixed price includes everything.
Can you price it without visiting?
Generally, yes. A close-up and a wider photo are enough to give a fixed price.
Can tenants book a repair?
Of course. Check with your landlord; we can send the quote to them too.
Why repair rather than replace?
Swapping out a damaged tile means breaking it out, finding a match and possibly cracking its neighbours. Repairing it leaves the tile where it is. Repairs from £95, with every job priced individually. Compared with replacing, repairing typically costs far less, because there’s no removal, plumbing or making good. The quote lists exactly what you’re paying for.
Why us?
- Most jobs done in one visit
- One price list for the entire UK
- A year’s guarantee on all work
- Nothing taken out or refitted
Read our pricing.
About Cowgate
Cowgate is about 1 mile west of Newcastle upon Tyne, in Newcastle upon Tyne. Whether you’re in the middle of Cowgate or on the outskirts, we offer exactly the same service: fixed prices, tidy work and a one-year guarantee. We cover all 63 towns and villages in Newcastle upon Tyne, from the larger towns to small villages.
Our repair technicians cover all of NE5, NE4 and NE3. Whether you live on Alder Avenue, Yewvale Road and Cottage Lane or a nearby road, we can come to you. Neighbouring places we cover include Fenham (1 mile south), Newcastle upon Tyne (1 mile east), Slatyford (1 mile west), Spital Tongues (1 mile east) and Benwell (1 mile south-west). Within a short drive, we also cover Bensham (3 miles south-east), Carr Hill (4 miles south-east), Low Fell (5 miles south-east), Deckham (4 miles south-east), Sheriff Hill (5 miles south-east) and Low Team (3 miles south).
Landmarks near Cowgate
Typical jobs here are in homes near Dame Allan's School, St. Peter's Church and English Martyrs' RC Primary School, among other places. Also close by are Sacred Heart Catholic High School (0.5 miles south), Benwell Nature Park (1.2 miles south-west), Fox and Hounds pub (0.9 miles south-west) and Newcastle University Library (1.9 miles east). For rail, the closest station is Metrocentre station, about 2.2 miles south. Well-known places in the area include Newcastle upon Tyne Castle (2.4 miles south-east) and Newcastle Hospitals - Campus for Ageing and Vitality (0.9 miles south-east). For a walk, there’s Havannah Nature Reserve and Bent Hill.
- Other local spots include Gosforth Urban District (1.9 miles north-east)
Common problems we fix in Cowgate
Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.
Typical reasons for a call-out include:
- Cracked floor tiles
- Damaged tile edges
- Chips from dropped pans and tools
- Drill holes from removed fittings
Questions to ask before you book
- How long the guarantee is and what it covers
- How to care for the finish
- Is the price fixed, and does it include VAT?
- How long it needs to cure
What tile repair costs
Prices start from £95. You won’t pay by the hour. The price depends on:
- Doing more than one item at once
- How hard the colour is to match
- What the surface is made of
- How much damage there is
Rather than charging by the hour, we fix the price before we start. Damage, material and access decide it.
How to get a fixed price
Before you send photos, a few simple things make all the difference:
- Details of any past repairs
- What it’s made of, if you know
- A picture taken from further back
- Where you are, by postcode
A quote takes minutes to ask for: take one close-up and one wider shot of the tiled area, add your postcode and send them to us. What comes back is a fixed quote, not a guess.
About our accreditations · Every repair comes with a one-year guarantee.
