Newcastle upon Tyne · England

Tile repair in Low Team, Newcastle upon Tyne

Our repair technicians come to Low Team for chip, crack and drill-hole repairs to floor and wall tiles. Everything is done in place, with a one-year guarantee.

  • Repairs from £95
  • Damaged tile edges
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Low Team

About our tile repair in Low Team

We repair the tile in place, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we will say so. We regularly repair marble, ceramic tiles and porcelain tiles, and common reasons people contact us are damaged tile edges and discontinued tiles you can’t replace.

You get a one-year guarantee, the same in Low Team as everywhere else we work. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Location
Low Team (NE8, NE11, NE4)
County
Newcastle upon Tyne
Cover
12 months on all our work
Quote
From £95. Free and fixed, from your photos
Call
0345 017 0787
Page updated
23 October 2026
Before and after: damaged granite tiles repaired in place

Low Team and nearby

Low Team is about 2 miles west of Gateshead, in Newcastle upon Tyne. We agree a date that works for you, and we’ll give you an arrival time in advance, so you are not left waiting in all day. Low Team is one of 63 places in Newcastle upon Tyne we cover.

Jobs in NE8, NE11 and NE4 work the same way as everywhere else we cover. That includes homes on Kyle Road, Forge Road and Hazel Road. We also cover the places around Low Team: Dunston (1 mile west), Bensham (1 mile east), Lobley Hill (1 mile south), Elswick (1 mile north-west) and Team Valley (1 mile south). Larger places within reach include Newcastle upon Tyne (3 miles north), Denton (4 miles north-west), Slatyford (3 miles north-west), West Denton (4 miles north-west), East Denton (3 miles north-west) and Gosforth (4 miles north).

Landmarks near Low Team

Locally, our jobs take us to homes close to St Philip Neri Roman Catholic Primary School, The Crown Public House and Saltwell Park, among other places. Other local landmarks include Church of St Cuthbert (0.7 miles north-east), Kingsmeadow Community Comprehensive School (0.9 miles west) and Gateshead Jewish Academy for Girls (0.9 miles east). For rail, the closest station is Dunston station, roughly 0.5 miles west. Further afield, we also cover the area around Saltwell Park Museum (1.2 miles south-east) and County Borough of Gateshead (1.3 miles north-east). The countryside around Low Team includes Bent Hill and Addison and Hedgefield Woods.

Map of Low Team © OpenStreetMap contributors

What we do, step by step

Visits start with a quick look at the job together, so you know exactly what we’re doing. After that, protection goes down around the work area and the work begins. It normally takes a few hours, and we’ll keep you posted as we go.

  1. We clean the tile and remove loose fragments.
  2. Next we fill the damage.
  3. We shape the repair flush with the tile.
  4. The colour and pattern are recreated by hand.
  5. Finally we seal it to match the tile.

How to prepare

  • Plan for the room to be out of bounds to pets and children
  • Move bottles, mats and clutter away from the area
  • Let the surface dry out before the visit

Ask for a price

Pricing is simple: take a close-up of the damage and a picture from further back, send them over with your postcode, and we will reply with a fixed quote. Quotes are free and no obligation.

Get a free quote

Read more

Your questions about tile repair in Low Team

How do I book?

Photos of the damage, a picture of the whole tiled area and your postcode. Then we will agree a date.

Is it worth repairing rather than replacing?

Normally, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. We’ll tell you honestly if replacement makes more sense.

Do I need to be at home?

Yes. We need access to the room while we work, at a time that suits you.

What about drill holes in tiles?

Yes. Drill holes from old rails and shelves are a common job.

Will you leave a mess?

Dust sheets and masking go down before we start, and we clean up when we have finished.

Can tenants book a repair?

Yes, though it’s best to check with your landlord first. Landlords are frequently glad to have it sorted.

How soon can you come?

We’ll give you dates with your quote. Tell us if you need it done quickly.

Is my repair covered?

Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.

Repair or replace in Low Team?

Replacing a tile means breaking it out, finding a match and risking the tiles around it. Repairing it keeps the original tile. Our tile repair starts from £95. There are no surprise extras on the day. What we quote from your photos is what you pay, and if the damage turns out to be different, we discuss it before starting.

What you get with us

  • Straight answers about what a repair can do
  • One price list for the whole UK
  • Every repair guaranteed for a year
  • Accredited with CHAS, Constructionline and SafeContractor

See our full price list.

What we’re called out for in Low Team

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Send us a picture if you notice any of these:

  • Cracked floor tiles
  • Damaged tile edges
  • Drill holes from removed fittings
  • Chips from dropped pans and tools

Comparing quotes

  • How long the guarantee is and what it covers
  • What preparation is included
  • Aftercare advice
  • How the colour is matched

How to compare quotes

What a repair can’t fix

A repair isn’t right for every job, including:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we will give you a straight answer before booking.

Materials we repair

  • Porcelain tiles
  • Floor and wall tiles
  • Marble
  • Natural stone & granite
  • Ceramic tiles

Should I try a DIY kit first?

A DIY attempt isn’t a disaster. We remove the old filler and start again, so it does not stop a professional repair. It does add a little time, so tell us about it when you send pictures.

For a hairline mark somewhere you’ll never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.

What affects the price in Low Team

Prices start from £95. We don’t charge extra for travel to Low Team. The price depends on:

  • Unusual colours or finishes
  • Where the damage is and how we get to it
  • How many items we do on one visit
  • Previous DIY repairs that have to come out

No two jobs are quite the same, so we price each one individually. What’s damaged, how badly and how easy it is to reach all make a difference, and combining jobs on one visit brings the cost down.

Quotes from your photos

Most quotes are done from pictures alone. To make it quick:

  • Something in shot to show the size
  • What it’s made of, if you know
  • A picture taken from further back
  • One sharp close-up of the damage

You don’t need a survey visit. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we will reply with a fixed price.

For landlords and businesses

We work for landlords, letting agents and housing providers in Low Team as well as householders. Repairing between tenancies keeps void periods short, and it generally costs far less than a refit.

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We’re CHAS, Constructionline and SafeContractor accredited.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.