Gateshead · England

Tile Repair for Crookgate Bank homes

Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in Crookgate Bank and across Gateshead. Send pictures for a free, fixed quote.

  • Repairs from £95
  • Discontinued tiles you cannot replace
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Crookgate Bank homes

How we handle tile repair in Crookgate Bank

We repair the tile in place, so there’s no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we will tell you. If you are dealing with damaged tile edges and cracked floor tiles, we can generally put it right.

You are covered for a year from the day of the repair. If anything is not right, ring us and we will come back. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Location
Crookgate Bank (NE16)
Area hub
Gateshead
Cover
12 months on all our work
Quote
From £95. Fixed and free, based on photos
Phone
0345 017 0787
Last updated
23 October 2026

The process

Arrival times are agreed in advance, so you know when to expect us. Once we’re there, the work takes a few hours for most jobs. We leave the room clean and ready to use once it has cured.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. We level and shape the repair to the tile surface.
  4. We match the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

How to prepare

  • Point us to the nearest place to park
  • Mention any parking restrictions or tricky access
  • Let us know if it has been repaired before

Get a quote

Send us a photo of the damage and one of the entire item, and tell us you’re in Crookgate Bank, and we’ll reply with a fixed quote.

Send photos for a quote

Read more

What a repair cannot fix

Not everything can be repaired, and we will tell you before we start. We cannot fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we’ll give you a straight answer before booking.

Surfaces we repair

  • Natural stone & granite
  • Porcelain tiles
  • Marble
  • Floor and wall tiles
  • Ceramic tiles

Work for landlords and builders

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.

If you manage property in Crookgate Bank, we can repair and quote for several addresses together. Just send photos for each address and we will price them together.

Crookgate Bank and nearby

Crookgate Bank is about 2 miles north-west of Stanley, in Gateshead. We agree a date that works for you, and you will know when to expect us, so there is no waiting around. Our repair technicians cover all 49 towns and villages in Gateshead, from the larger towns to small villages. Our jobs stretch from Crookgate Bank to Newcastle upon Tyne (7 miles away).

Our technicians cover all of the NE16 postcode area and the streets around it. Whether you live on Lapwing Court, Field Fare Court and Plover Drive or a nearby road, a technician can come to you. Neighbouring places we cover include Byermoor (1 mile north), Burnopfield (1 mile north-west), Lintz (1 mile west), High Friarside (1 mile west) and Rowlands Gill (2 miles north-west). Larger places within reach include Gateshead (6 miles north-east), Blaydon (4 miles north), Dunston (5 miles north-east), Whickham (3 miles north-east), Ryton (5 miles north) and Winlaton (4 miles north).

Local landmarks in Crookgate Bank

Around Crookgate Bank, we work in homes near North Durham Academy, Sacred Heart Catholic Primary School and The Pack Horse pub. The closest station to Crookgate Bank is Metrocentre station, roughly 4.5 miles north-east. Further afield, we also cover the area around Derwentside (2.9 miles south-west) and Dunston Hill Hospital (3.9 miles north-east).

Map of Crookgate Bank © OpenStreetMap contributors

Can I fix it myself?

DIY kits are sold for most surfaces, and they can tidy up a tiny mark. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it doesn’t stop a professional repair. Just mention it when you send photos, as it can add time.

Should you replace it?

Replacing a tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. A repair leaves the tile where it is. Repairs from £95, with every job priced individually. The price depends on how much damage there is and what kind, the material and how many jobs we combine into one visit. You get a fixed price from your pictures, so you know the cost before booking.

Why book with us

  • A fixed quote before you book
  • We come to you, anywhere in the UK
  • We’ll tell you if it’s not worth repairing
  • No need to remove anything

Take a look at our pricing.

Signs you need tile repair in Crookgate Bank

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Signs it’s time to call us include:

  • Cracked floor tiles
  • Discontinued tiles you can’t replace
  • Drill holes from removed fittings
  • Chips from dropped pans and tools

Comparing quotes

  • How long it needs to cure
  • If travel is included in the price
  • What preparation is included
  • A fixed quote, and whether VAT is included

10 questions to ask before you book

Prices and what affects them

Repairs from £95. You won’t pay by the hour. The price is based on:

  • How many areas need work
  • What kind of damage it is
  • Where the damage is and how we get to it
  • Whether we combine several jobs

Our prices are the same across the UK, with no extra for Crookgate Bank. What changes the price is the job itself: how much damage, what it’s made of and how many items.

How to get a fixed quote

Before you send photos, a few simple things make all the difference:

  • Details of any past repairs
  • One picture of the entire tiled area
  • Daylight if possible, and no flash reflection
  • A coin beside the damage so we can judge size

Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the whole tiled area, we can give you a fixed quote without visiting.

Crookgate Bank questions

Is it worth repairing rather than replacing?

Generally, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it isn’t worth repairing, we’ll tell you.

How soon can you come?

It depends on the time of year and where you are. Send pictures with your postcode and we will reply with the earliest dates.

Do I have to be there?

We need someone to let us in. After that, you can carry on with your day.

What information do you need?

Just photos, your postcode and a contact number. On the day, we only need access to the room.

Can tenants book a repair?

Yes, but check with your landlord or agent first. Many landlords are happy for a repair to be arranged before the end of a tenancy.

Are you accredited?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

How much does tile repair cost in Crookgate Bank?

Repairs from £95. Because every job differs, we price from pictures. You will get a fixed figure before booking.

What about drill holes in tiles?

Yes. We fill drill holes from removed fittings.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.