Suffolk · England

Tile repair in Diss, Suffolk

Our technicians come to Diss for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Cracked floor tiles
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Diss?

FAQs for Diss

Is there a call-out fee?

We do not add a call-out fee. Your fixed price includes everything.

Are you a vetted contractor?

Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

Will you leave a mess?

No. The work area is masked and covered, and we take our waste away with us.

What happens next?

We check the damage, the material and your postcode, then reply with a quote.

Can you price it without visiting?

Usually, yes. Clear pictures let us give you a fixed quote without visiting.

Can you fill holes left by old fittings?

Yes. We fill drill holes from removed fittings.

Which areas do you work in?

Everywhere in the UK, Diss included. There’s no extra charge for travel.

Is a repair better than a new one?

Generally, yes. A repair skips the removal, fitting and redecorating. We will be honest if it’s not worth it.

Tile repair in Diss without replacing anything

We repair the tile in place, so there’s no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we will tell you. Common call-outs are for damaged tile edges and discontinued tiles you can’t replace, across porcelain tiles, marble and ceramic tiles.

A one-year guarantee comes as standard. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Where
Diss (IP22)
Area hub
Suffolk
Cover
12 months on all our work
Price
From £95. Free and fixed, from your pictures
Call
0345 017 0787
Updated
23 October 2026
Technician kneeling to repair a kitchen floor

Prices and what affects them

Prices start from £95. We do not charge extra for travel to Diss. The price depends on:

  • How easy the damage is to reach
  • Previous DIY repairs that have to come out
  • How much damage there is
  • Doing more than one item at once

No two jobs are quite the same, so we price each one individually. What’s damaged, how badly and how easy it is to reach all play a part, and doing several things on one visit costs less than separate visits.

Send pictures for a quote

A couple of clear pictures is all it takes. Try to include:

  • Your postcode, so we can check dates
  • Any details about the material
  • Something in shot to show the size
  • A clear, close picture of the problem area

Send us a picture of the damage and one of the whole item, with your IP22 postcode, and we’ll come back with a fixed quote.

What happens on the day

You do not need to empty the room. Everything we use comes in the van with us, lay protective sheets and start once you’re happy with the plan. It usually takes a few hours, and you’re welcome to carry on with your day while we work.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

How to prepare

  • Keep pets and children out of the room while we work
  • Have a window or extractor fan available
  • Let us know if it has been repaired before

How to get a price

A quote takes minutes to ask for: take one close-up and one wider shot of the tiled area, include your postcode and send them over. What comes back is a fixed price, not a guess.

Send photos for a quote

Read more

Work for landlords and builders

We’re used to working with agents and managing companies. Send the address, photos and access details.

Hospitality businesses need rooms back in use quickly, so we keep visits short and tidy. We’ll fit around changeovers where we can.

DIY repairs versus a professional job

If you are set on a kit, follow its instructions closely, and give it the full curing time. If it does not work out, we can still repair it properly.

A DIY attempt isn’t a disaster. We remove the old filler and start again, so it does not stop a professional repair. Just mention it when you send pictures, as it can add time.

Where we work around Diss

Diss is about 14 miles north of Stowmarket, in Suffolk. Book a date that suits you, and we will give you an arrival time in advance, so you’re not left waiting in all day. Diss is one of 731 places in Suffolk we cover. Our jobs stretch from Diss to London (about 80 miles away).

Here we cover the IP22 postcode area. From Market Place, Market Hill and Station Road or a nearby road, a technician can come to you. You will find Diss on the A1066 and B1077, so it’s easy for us to reach. Close by, we cover Walcot Green (1 mile north-east), Palgrave (1 mile south), Stuston (1 mile south-east), Scole Common (2 miles east) and Waterloo (2 miles south-east). Within a short drive, we also cover Stowmarket (14 miles south), Bungay (15 miles east), Chilton (14 miles south-west), Thurston (15 miles south-west), Elmswell (13 miles south-west) and Framlingham (14 miles south-east).

Local landmarks in Diss

Locally, our jobs take us to homes close to Diss High School, Waterfront Inn and Church of St Mary, among other places. For rail, the closest station is Diss station, about 0.5 miles east. Further afield, we also cover the area around Burston Strike School Museum (2.2 miles north-east). For a walk, there’s Roydon Fen.

Map of Diss © OpenStreetMap contributors

What we are called out for in Diss

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Keep an eye out for these signs:

  • Cracked floor tiles
  • Drill holes from removed fittings
  • Chips from dropped pans and tools
  • Damaged tile edges

Comparing quotes

  • What protection goes down before work starts
  • A fixed price, and whether VAT is included
  • Whether they match the colour on site
  • Whether cleaning and preparation are in the price

10 questions to ask before you book

Repairing versus replacing in Diss

Replacing a tile means breaking it out, finding a match and risking the tiles around it. A repair keeps the original tile. Repairs from £95, with every job priced individually. We do not add extras on the day. What we quote from your pictures is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Why Diss clients choose us

  • Colour mixed on the day to match
  • A year’s guarantee on all work
  • Everything repaired in place
  • Most jobs done in one visit

Take a look at our full price list.

When we would advise against a repair

Some jobs are not right for a repair, for example:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we will give you a straight answer before booking.

What we work on

  • Marble
  • Natural stone & granite
  • Ceramic tiles
  • Floor and wall tiles
  • Porcelain tiles
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.