Isle of Wight · England

Tile repair in Downend, Isle of Wight

Chip, crack and drill-hole repairs to floor and wall tiles at your home in Downend, with a one-year guarantee on every repair.

  • Repairs from £95
  • Cracked floor tiles
  • Discontinued tiles you can’t replace
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Downend

About our tile repair in Downend

The tile stays where it is, so there is no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we will tell you. Common call-outs are for cracked floor tiles and drill holes from removed fittings, in natural stone & granite, ceramic tiles and porcelain tiles.

Big or small, it’s backed by a one-year guarantee in Downend and across Isle of Wight. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Area
Downend (PO30)
Region
Isle of Wight
Warranty
12 months on all our work
Price
From £95. Free and fixed, from your photos
Telephone
0345 017 0787
Page updated
23 October 2026
Speckled stone tiles with chips repaired to match the pattern

Downend questions

Do you come to Downend?

Yes. We cover the entire UK and travel to Downend and the rest of Isle of Wight. Send us photos for a fixed quote, or call 0345 017 0787.

Is the work guaranteed?

Every repair comes with our one-year guarantee. Ask us what it covers when you get your quote.

I rent my home. Can I book you?

Yes. Ask your landlord first, and we can send them the quote if that helps.

Can a cracked tile be fixed in place?

Often, yes, if it is not loose.

Will there be a smell?

Expect a mild smell while we are working, which fades afterwards.

Is it safe with children and pets around?

Yes, as long as they stay out of the room we are working in. We’ll tell you when the room can be used again.

What happens after I send pictures?

You get a fixed price and available dates. If we need another angle, we will ask.

How quickly can you book me in?

Your quote comes with available dates. Tell us if you need it done quickly.

How it works

Expect a friendly, tidy visit. We agree the arrival time in advance, protect the area, and get on with the job, which generally takes a morning or an afternoon. If anything looks different from your pictures, we’ll talk to you before going ahead.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Preparing for the visit

  • Avoid using the area for a few hours before we arrive
  • Mention if the room is upstairs or in a flat
  • Move bottles, mats and clutter away from the area

Get a quote

Pricing is simple: take a close-up of the damage and a picture from further back, send them over with your postcode, and you will get a fixed quote back. Quotes are free and no obligation.

Get a free quote

Related advice

For landlords and businesses

Rented homes see more wear and tear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.

For developers and builders, we fix damage before handover. Several plots can be done in one visit to keep costs down.

Where we work around Downend

Downend is about 2 miles east of Newport, in Isle of Wight. Our work suits any type of property, old or new, large or small, as well as offices, shops and holiday lets. Downend is one of 125 places in Isle of Wight we cover. Our jobs stretch from Downend to London (75 miles away).

All of PO30 is within our area. That includes homes on Briddlesford Road and Long Lane. We also travel to Arreton (1 mile south), Merstone (2 miles south), Blackwater (2 miles south-west), Shide (2 miles west) and Newchurch (2 miles south-east). We also work in nearby towns such as Ryde (4 miles north-east), Cowes (5 miles north-west), Sandown (4 miles south-east), Shanklin (5 miles south-east), Ventnor (7 miles south) and East Cowes (5 miles north). If you’re somewhere remote, call first so we can plan the visit.

Local landmarks in Downend

Our customers here include homes close to St. George's Church, Medina College and The White Lion pub, among other places. The nearest railway station is Smallbrook Junction station, roughly 4.3 miles east of the centre. Further afield, we also cover the area around Carisbrooke Castle (3 miles west) and Whitecroft Hospital (2.7 miles south-west). Green spaces nearby include Brading Down and Briddlesford Nature Reserve.

Map of Downend © OpenStreetMap contributors

Should you replace it?

Replacing a tile means breaking it out, finding a match and possibly cracking its neighbours. A repair keeps the original tile. Prices start from £95. Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Photos let us give you the exact figure.

What you get with us

  • Nothing taken out or refitted
  • A fixed quote before booking
  • We come to you, anywhere in the UK
  • Same prices wherever you are

See our full price list.

Honest limits

We will always be straight with you, so here’s what a repair can’t fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we will tell you honestly before booking.

Surfaces we repair

  • Floor and wall tiles
  • Porcelain tiles
  • Natural stone & granite
  • Marble
  • Ceramic tiles

Do you need tile repair in Downend?

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

If you can see any of these, send us a picture:

  • Discontinued tiles you can’t replace
  • Cracked floor tiles
  • Drill holes from removed fittings
  • Damaged tile edges

Questions to ask before booking

  • The length of the guarantee and what it covers
  • What preparation is included
  • When it can be used again
  • Whether a trained technician does the job

How to compare quotes

DIY kit or professional repair?

We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.

For a hairline mark somewhere you’ll never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.

What affects the price in Downend

Prices start from £95. We give every job a fixed price from photos. These are the things that affect it:

  • Where the damage is and how we get to it
  • How much damage there is
  • Whether it’s a chip, crack, burn or wear
  • Whether we combine several jobs

No two jobs are quite the same, so each one is priced on its own. The size and type of damage, the material and access all make a difference, and combining jobs on one visit brings the cost down.

Send pictures for a quote

Before you send pictures, these tips help us give you a firm price:

  • Daylight if possible, and no flash reflection
  • Where you are, by postcode
  • One picture of the entire tiled area
  • Something in shot to show the size

If you’re in Downend and want a price, pictures are the quickest way: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.

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