Norfolk · England
Tile repair in Downham, Norfolk
Chip, crack and drill-hole repairs to floor and wall tiles at your home in Downham, with a one-year guarantee on every repair.
- Repairs from £95
- Drill holes from removed fittings
- Chips from dropped pans and tools

About our tile repair in Downham
The tile stays where it is, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we will say so. We’re often asked to fix chips from dropped pans and tools and damaged tile edges, in floor and wall tiles, natural stone & granite and porcelain tiles.
A one-year guarantee comes with the work, just as it does everywhere we cover. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

- Location
- Downham (NR18)
- County
- Norfolk
- Cover
- 12 months on all our work
- Quote
- From £95. Free and fixed, from your photos
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
Common problems we fix in Downham
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
Contact us if you’ve noticed:
- Drill holes from removed fittings
- Discontinued tiles you cannot replace
- Damaged tile edges
- Cracked floor tiles
Questions to ask before booking
- How the room is protected while they work
- What happens if they find more damage
- Whether a trained technician does the job
- A fixed quote, and whether VAT is included
Downham: your questions answered
Do you do work for letting agents?
Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses in Downham.
How do I book?
A close-up, a wider photo and your postcode. Then we’ll agree a date.
Are there extra charges for Downham?
There is no separate call-out charge. Your fixed price includes everything.
Can I add another job to the visit?
Of course, and it usually saves money. Send pictures of everything together and you will get one combined price.
How do I get a price for tile repair in Downham?
Prices start from £95. Because every job differs, we price from pictures. You know the full cost before anything is booked.
Can you redo someone else’s repair?
Yes, we frequently do. Removing the old work can add time, and that is in the quote.
Is a repair better than a new one?
In most cases, yes. A repair skips the removal, fitting and redecorating. If it isn’t worth repairing, we’ll tell you.
How soon can you come?
That depends on our diary for your area. Send pictures with your postcode and we’ll reply with the earliest dates.
Where we work around Downham
Downham is about 1 mile north-east of Wymondham, in Norfolk. Our work suits any type of property, old or new, large or small, plus businesses and rented homes. Downham is one of 797 towns and villages in Norfolk we cover.
Our visits in NR18 work the same way as everywhere else we cover. You will find streets such as Honeysuckle Square, Blake Drive and Wisteria Drive. Other places close to Downham include Browick (1 mile south), Wymondham (1 mile south-west), Ketteringham (2 miles east), Silfield (2 miles south) and Hethel (3 miles south-east). Larger places within reach include Norwich (7 miles north-east), Dereham (10 miles north-west), Sprowston (9 miles north-east), Thorpe St Andrew (9 miles east), Attleborough (7 miles south-west) and Watton (13 miles west).
Near you in Downham
In Downham, that means homes near Ashleigh Primary School and Nursery, Toll's Meadow and Wymondham High Academy and the streets around them. The nearest railway station is Wymondham station, about 1.6 miles south-west. Further afield, we also cover the area around Wymondham Heritage Museum (1.3 miles south-west) and Norfolk and Norwich University Hospital (4.1 miles north-east). Green spaces nearby include Hethel Old Thorn.
What affects the price in Downham
Repairs from £95. We give every job a fixed price from pictures. These are the things that affect it:
- Whether old repairs or coatings need taking off
- Unusual colours or finishes
- How much damage there is
- Doing more than one item at once
Set against the cost of replacement, a repair is normally a fraction of the price, because there is no removal, plumbing or making good. The quote lists exactly what you’re paying for.
How to get a fixed quote
Photographing the damage takes a minute. Please include:
- One picture of the entire tiled area
- Details of any past repairs
- What it’s made of, if you know
- Good light, ideally daylight, without flash glare
For a price in Downham, the easiest route is pictures: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.
The process
It’s a tidy, low-fuss visit. We agree the arrival time in advance, protect the area, and get on with the job, which generally takes a morning or an afternoon. If anything looks different from your pictures, we will talk to you before going ahead.
- We start by cleaning the tile and clearing loose fragments.
- We fill the chip, crack or hole.
- We level and shape the repair to the tile surface.
- We recreate the colour and pattern by hand.
- We seal the repair to suit the finish of the tile.
How to prepare
- Tell us about any previous repairs or coatings
- Keep pets and children out of the room while we work
- Have a window or extractor fan available
Getting a price
Email us a photo of the damage and one of the entire item, and tell us you are in Downham, and we’ll come back with a fixed quote.
Read more
Landlord and trade work in Downham
Builders use us to fix snagging damage before handover. We can visit several plots in one trip to keep costs down.
We regularly price jobs from inventory or check-out pictures. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.
Repairing versus replacing in Downham
Swapping out a damaged tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. A repair leaves the tile where it is. Prices start from £95. We charge the same wherever you are, with no extra for Downham. The job itself decides the price: how much damage, what it’s made of and how many items.
Why choose Surface Doctor in Downham
- Typically one visit, start to finish
- Colour-matched on site
- A year’s guarantee on all work
- Dust sheets down, tidy finish
Take a look at our pricing.
What we can’t put right
Some problems need a builder, plumber or fitter rather than us:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us pictures and we will tell you honestly.
Surfaces we repair
- Marble
- Porcelain tiles
- Natural stone & granite
- Floor and wall tiles
- Ceramic tiles
Also near Downham
More services for Downham
DIY repairs versus a professional job
If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send pictures.
We understand the appeal of fixing it yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.
About our accreditations · Every repair comes with a one-year guarantee.

