Surrey · England
Tile repair in Downside, Surrey
Tile repair for Downside, without a refit. Send us photos for a fixed price, then book a visit.
- Repairs from £95
- Discontinued tiles you can’t replace
- Cracked floor tiles
What tile repair costs
Repairs from £95. A fixed quote means you know the cost before you book. We look at:
- How much damage there is
- Doing more than one item at once
- How hard the colour is to match
- What kind of damage it is
We don’t add extras on the day. The price we quote from your photos is the price you pay, unless the damage turns out to be different, in which case we talk to you first.
How to get a fixed quote
Phone photos are fine, there’s no need for anything special. Ensure they show:
- One picture of the whole tiled area
- A clear, close picture of the problem area
- The postcode, so we can plan the visit
- Details of any past repairs
If you are in Downside and want a price, the easiest route is photos: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.
Tile repair at your home in Downside
We repair the tile in place, so there’s no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we’ll tell you. Our repair technicians work on ceramic tiles, porcelain tiles and floor and wall tiles, and people most often call us about discontinued tiles you can’t replace and cracked floor tiles.
Every job is backed for twelve months in Downside and everywhere else. If something goes wrong with the work, we come back. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.
- Where
- Downside (KT11)
- County
- Surrey
- Guarantee
- One year on every repair
- Price
- From £95. Free, fixed quote from pictures
- Call
- 0345 017 0787
- Updated
- 23 October 2026
When a repair is not the answer
Not everything can be repaired, and we will tell you before we start. We cannot fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send photos and we’ll give you a straight answer before booking.
Surfaces we repair
- Marble
- Ceramic tiles
- Natural stone & granite
- Floor and wall tiles
- Porcelain tiles
Do you need tile repair in Downside?
Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.
Common reasons people in Downside contact us are:
- Cracked floor tiles
- Discontinued tiles you can’t replace
- Damaged tile edges
- Drill holes from removed fittings
What your quote should include
- Whether the colour is mixed to match
- Whether a trained technician does the job
- Whether the price is fixed and includes VAT
- Whether the price covers travel
Places near Downside
What else we do in Downside
Where we work around Downside
Downside is about 4 miles west of Leatherhead, in Surrey. Book a date that suits you, and we will give you an arrival time in advance, so you are not left waiting in all day. Our technicians cover all 395 towns and villages across Surrey. You can also see our page for London, about 19 miles away.
Our visits in KT11 work the same way as everywhere else we cover. Local streets include Downside Common, Downsview Close and Deacon Close, and we cover them all. Other places close to Downside include Hatchford (1 mile west), Martyr's Green (1 mile south-west), Hatchford End (2 miles west), Whiteley Village (3 miles north) and Wisley (3 miles west). Larger places within reach include Guildford (8 miles south-west), Woking (7 miles west), Camberley (14 miles west), Epsom (6 miles east), Horley (14 miles south-east) and Redhill (12 miles south-east).
Near you in Downside
We visit homes around The Plough Public House, Parkside School and St Matthew's CofE Aided Infant School. For rail, the closest station is Cobham & Stoke Dabernon station, roughly 1 mile north-east of the centre. Other landmarks nearby include Epsom Cottage Hospital (5.1 miles north-east) and Send and Ripley History Society Museum (3.8 miles west). For a walk, there’s Jubilee Wood and Boldermere Lake.
Downside questions
Will you leave a mess?
Dust sheets and masking go down before we start, and we clean up when we have finished.
Is the work guaranteed?
Yes: twelve months. If anything goes wrong with the repair within the year, we return to fix it.
Are you a vetted contractor?
We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
What happens once I’ve sent pictures?
We come back with a fixed price. You are under no obligation.
Can you redo someone else’s repair?
Yes, we frequently do. It can add a little time, which we include in the quote.
Can a cracked tile be fixed in place?
Usually, as long as it’s still firmly stuck down.
What areas do you cover?
We work UK-wide. Our prices are the same everywhere.
Will the price change on the day?
If we find something the pictures didn’t show, we explain it first. The price only changes if you agree.
Work for landlords and builders
Hotels, guest houses and holiday lets need rooms back in use quickly, so most of our work is done in a single visit. We can work around your bookings.
We work for landlords, letting agents and housing providers in Downside as well as homeowners. Repairing between tenancies keeps void periods short, and it costs much less than replacing.
The process
Here’s how a visit typically runs: we arrive at the agreed slot, sheet and mask the area around the job, do the job and tidy away. Allow a few hours. Before we go, we’ll explain how long to leave it and what to avoid for the first few days.
- We clean the tile and remove loose fragments.
- The chip, crack or hole is filled.
- We level and shape the repair to the tile surface.
- We match the colour and pattern by hand.
- Finally we seal it to match the tile.
How to prepare
- Tell us about any previous repairs or coatings
- Let us know about parking or access
- Tell us if there are stairs or a lift
How to get a price
For most jobs, pictures are all we need to give you a price. Tell us what happened and where you are, and we’ll reply with a fixed quote and the earliest dates we have.
Advice
Repair or replace: which is better?
Swapping out a damaged tile means breaking it out, tracking down a matching tile and risking the tiles around it. Repairing it leaves the tile where it is. Our tile repair starts from £95. We charge the same wherever you are, with no extra for Downside. What changes the price is the job itself: how much damage, what it’s made of and how many items.
Why Downside clients choose us
- No need to remove anything
- Generally one visit, start to finish
- Repair technicians who travel to you, UK-wide
- CHAS, Constructionline and SafeContractor accredited
Take a look at our prices page.
Can I fix it myself?
We understand the appeal of fixing it yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.
A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.
About our accreditations · Every repair comes with a one-year guarantee.
