County Durham · England

Tile Repair for Etherley Dene homes

Chip, crack and drill-hole repairs to floor and wall tiles at your home in Etherley Dene, with a one-year guarantee on every repair.

  • Repairs from £95
  • Drill holes from removed fittings
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Etherley Dene

Repair or replace: which is better?

Swapping out a damaged tile means breaking it out, finding a match and risking the tiles around it. Repairing it keeps the original tile. Prices start from £95. We do not add extras on the day. The price we quote from your pictures is the price you pay, unless the damage turns out to be different, in which case we talk to you first.

What you get with us

  • Everything repaired in place
  • No extra charge for your area
  • Most jobs done in one visit
  • Colour mixed on the day to match

See our full price list.

Tile repair at your home in Etherley Dene

We repair the tile in place, so there’s no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we’ll say so. Common call-outs are for damaged tile edges and chips from dropped pans and tools, across porcelain tiles, floor and wall tiles and ceramic tiles.

All of our repairs are guaranteed for twelve months. If something goes wrong with the work, we come back. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Chips in speckled granite tiles filled and colour matched, before and after
Location
Etherley Dene (DL14)
Area hub
County Durham
Cover
12 months on all our work
Price
From £95. Fixed and free, based on photos
Phone
0345 017 0787
Updated
23 October 2026

Common problems we fix in Etherley Dene

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Typical reasons for a call-out include:

  • Discontinued tiles you cannot replace
  • Damaged tile edges
  • Cracked floor tiles
  • Drill holes from removed fittings

What to look for in a quote

  • Aftercare advice
  • What prep work is covered
  • What happens if they find more damage
  • How long the guarantee is and what it covers

How to compare quotes

How the visit works

Here’s how a visit usually runs: we arrive at the agreed slot, sheet and mask the area around the job, carry out the work and clear up. Plan for a few hours. Before leaving, we tell you how long to leave it and what to avoid for the first few days.

  1. We clean the tile and remove loose fragments.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Getting ready for the visit

  • Let the surface dry out before the visit
  • Clear toiletries, mats and anything else from around the area
  • Point us to the nearest place to park

Getting a price

You do not need a survey visit. Nearly every job can be priced from pictures: we need a close-up, a wider picture and your postcode, and we’ll come back to you with a fixed figure.

Send pictures for a quote

Related advice

Should I try a DIY kit first?

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

If you are set on a kit, follow its instructions closely, and give it the full curing time. If it does not work out, we can still repair it properly.

What we cannot put right

Not everything can be repaired, and we would rather say so up front. We cannot fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we will give you a straight answer before you book.

What we work on

  • Porcelain tiles
  • Marble
  • Natural stone & granite
  • Floor and wall tiles
  • Ceramic tiles

Etherley Dene questions

Are you accredited?

Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

Do you cover Etherley Dene?

Yes. We work across the UK and come to Etherley Dene. Send us pictures for a fixed quote, or call 0345 017 0787.

Will there be a smell?

Expect a mild smell while we’re working, which fades afterwards.

Is it messy?

Very little mess: we sheet and mask everything nearby, and we leave the room clean.

Can pets and children be at home?

On the day, the room should be kept clear of pets and children.

What information do you need?

A close-up, a wider photo and your postcode. Then we will agree a date.

Can tenants book a repair?

Yes. Check with your landlord; we can send the quote to them too.

Do you cover the whole of County Durham?

We cover the whole UK, including Etherley Dene and the rest of County Durham. Just include your postcode and we’ll offer you dates.

Landlords, agents and businesses in Etherley Dene

Hotels, guest houses and holiday lets need rooms back in use quickly, so we keep visits short and tidy. We can work around your bookings.

Rented homes see more wear and tear, and replacing things at every changeover adds up. A repair between tenancies is a cheaper way to keep the property in good order.

What affects the price in Etherley Dene

Repairs from £95. Quotes are free and the price is fixed. What we look at:

  • Unusual colours or finishes
  • Previous DIY repairs that have to come out
  • How easy the damage is to reach
  • Doing more than one item at once

The price depends on how much damage there is and what kind, the material and how many items we do on one visit. We give a fixed quote from your pictures, so you know the cost before booking.

Quotes from your pictures

Two or three clear pictures are typically enough. It helps if you send:

  • A close-up of the damage, in focus
  • Natural light rather than flash
  • Where you are, by postcode
  • A wider photo showing the entire tiled area

The quickest way to a price is to send two or three photos using our quote form or call us. We will tell you honestly whether it can be repaired.

About Etherley Dene

Etherley Dene is about 1 mile west of Bishop Auckland, in County Durham. We work in every kind of home, from flats and terraces to detached houses and new builds, plus businesses and rented homes. Etherley Dene is one of 329 places in County Durham we cover. Our nearest city page is Newcastle upon Tyne, about 24 miles away.

Jobs in DL14 work the same way as everywhere else we cover. You’ll find streets such as Wigdan Walls Road, Rush Park and Croft Side, all of which we cover. We also cover the places around Etherley Dene: Etherley Grange (1 mile north-west), St Helen Auckland (1 mile south), Escomb (1 mile north), Woodside (1 mile north-west) and West Auckland (1 mile south-west). Within a short drive, we also cover Durham (11 miles north-east), Consett (15 miles north), Newton Aycliffe (6 miles east), Spennymoor (5 miles north-east), Chester-le-Street (15 miles north) and Stanley (15 miles north).

Landmarks near Etherley Dene

Typical jobs here are in homes near Woodhouse Close Church, St John's School & Sixth Form College - A Catholic Academy and The Masons Arms, among other places. Nearby too are St Wilfrid's Roman Catholic Voluntary Aided Primary School (0.6 miles east) and St John's School & Sixth Form College - A Catholic Academy (0.5 miles east). Etherley Dene’s nearest station is Bishop Auckland station, roughly 1.2 miles north-east. Nearby you’ll also find No. 42 (1.6 miles north-east) and Auckland Castle (1.7 miles north-east).

Map of Etherley Dene © OpenStreetMap contributors
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