Stoke-on-Trent · England

Tile Repair for Hanley homes

Problem with your tiled area in Hanley? We put it right where it is, mix the colour on the day and back it with a one-year guarantee.

  • Repairs from £95
  • Damaged tile edges
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Hanley homes

Tile repair in Hanley without replacing anything

If a tile moves, it may need relaying first, and we’ll say so. We repair the tile in place, so you do not need to find a spare. We are frequently asked to fix discontinued tiles you can’t replace and damaged tile edges, across floor and wall tiles, marble and natural stone & granite.

Every repair comes with a one-year guarantee. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Chips in speckled granite tiles filled and colour matched, before and after
Location
Hanley (ST1, ST4, ST6)
Region
Stoke-on-Trent
Warranty
One year on every repair
Quotes
From £95. Free, fixed quote from pictures
Phone
0345 017 0787
Page updated
23 October 2026

What we do, step by step

When we visit, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. Expect it to take a morning or an afternoon. We clean up when we are done and let you know when you can use it again.

  1. First the tile is cleaned and loose pieces removed.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. The colour and pattern are recreated by hand.
  5. Finally we seal it to match the tile.

How to prepare

  • Plan for the room to be out of bounds to pets and children
  • Clear the area around the damage
  • Keep a parking space free if you can

Ask for a price

Pricing is simple: snap the damage close up and then the entire item, send them over with your postcode, and you will get a fixed price back. There is no charge for the quote and you are under no obligation.

Send pictures for a quote

Related advice

What affects the price in Hanley

Prices start from £95. There’s no area surcharge for Hanley. What changes the price is:

  • The type of damage
  • How many items we do on one visit
  • What the surface is made of
  • Where the damage is and how we get to it

Set against the cost of replacement, repairing normally costs far less, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

How to get a fixed quote

We price nearly every job from photos. This is what to send:

  • Something in shot to show the size
  • One sharp close-up of the damage
  • Any earlier repairs or coatings
  • Good light, ideally daylight, without flash glare

Email us pictures of the damage and a wider shot of the whole item, and tell us you are in Hanley, and we’ll come back with a fixed quote.

Hanley and the surrounding area

Hanley is about 1 mile north of Stoke-on-Trent, in Stoke-on-Trent. Book a date that suits you, and we’ll give you an arrival time in advance, so you are not left waiting in all day. Hanley is one of 59 places in Stoke-on-Trent we cover. We work right across the region, from Hanley to Manchester (about 31 miles away).

Every address in ST1, ST4 and ST6 is covered, from the main roads to the quietest streets. That includes homes on Town Road, Leek Road and Ogden Road and the roads around them. Being close to the A50 and A52, Hanley is simple for us to get to. Other places close to Hanley include Stoke-on-Trent (1 mile south), Birches Head (1 mile north-east), Shelton (1 mile south), Cobridge (1 mile north-west) and Etruria (1 mile west). Larger places within reach include Tunstall (3 miles north-west), Crackley (4 miles north-west), Dresden (4 miles south-east), Chesterton (3 miles west), Meir (4 miles south-east) and Beasley (3 miles west). Hanley is one of the larger places we cover in Stoke-on-Trent.

Near you in Hanley

Our clients here include homes close to Hanley St Luke's CofE Aided Primary School, Odeon Hanley pub and City of Stoke-on-Trent Sixth Form College, among other places. Other local landmarks include Stoke-on-Trent College (0.8 miles south-west) and Bethesda Methodist Chapel (under half a mile south-west). For rail, the closest station is Stoke-On-Trent station, roughly 1.2 miles south of the centre. Well-known places in the area include The Dudson Museum (less than half a mile north-west) and Smallthorne Urban District (1.4 miles north). Green spaces nearby include Hem Heath Woods and Westport Lake.

Map of Hanley © OpenStreetMap contributors

DIY kit or professional repair?

If you are set on a kit, follow its instructions closely, ensure the area is clean and completely dry, and give it the full curing time. If it fails, we can still put it right.

Kits are cheap and easy to find, but the repairs we redo most often are DIY ones that have discoloured or lifted. Getting it right first time is generally cheaper.

Honest limits

Not everything can be repaired, and we’d rather say so up front. We can’t fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we will say what we think before you book.

Surfaces we repair

  • Floor and wall tiles
  • Porcelain tiles
  • Marble
  • Natural stone & granite
  • Ceramic tiles

Repair or replace: which is better?

Swapping out a damaged tile means breaking it out, tracking down a matching tile and risking the tiles around it. A repair keeps the original tile. Prices start from £95. The price depends on how much damage there is and what kind, the material and how many items we do on one visit. We give a fixed quote from your photos, so there are no surprises on the day.

Why Hanley customers choose us

  • Technicians who travel to you, UK-wide
  • A year’s guarantee on all work
  • Everything repaired in place
  • No extra charge for your area

Take a look at our full price list.

Landlords, agents and businesses in Hanley

We regularly work with letting and managing agents. Just send pictures, the address and how to get access and we’ll handle the rest.

Housing associations and facilities teams use us for planned and reactive repairs. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.

FAQs for Hanley

Can you quote from photos?

Nearly always. We only ask to see it in person if the photos can’t show what we need.

What about drill holes in tiles?

Yes. Drill holes from old rails and shelves are a common job.

Is it messy?

No. The work area is masked and covered, and we take our waste away with us.

What does tile repair cost?

Repairs from £95. We give a fixed quote based on photos of the damage. Send a close-up and a picture of the entire item and your postcode.

When can you do it?

It depends on the time of year and where you are. We’ll offer you dates when we send your quote.

Is there a call-out fee?

We don’t add a call-out fee. The fixed quote covers the visit and the work.

Do I need to be at home?

Someone needs to let us in and show us the job. You don’t need to watch us work.

What if the damage is worse than the photos show?

We’ll show you and explain before doing anything extra. Nothing extra is done without your say-so.

When to call us in Hanley

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

People typically call us after spotting one of these:

  • Drill holes from removed fittings
  • Chips from dropped pans and tools
  • Discontinued tiles you cannot replace
  • Damaged tile edges

Comparing quotes

  • If travel is included in the price
  • How your room will be protected
  • What prep work is covered
  • Who turns up on the day

10 questions to ask before you book

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