Stoke-on-Trent · England
Tile repair in Stoke-on-Trent
Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in Stoke-on-Trent and the surrounding area. Free, fixed quotes from your pictures.
- Repairs from £95
- Discontinued tiles you can’t replace
- Drill holes from removed fittings
Repair or replace: which is better?
Swapping out a damaged tile means breaking it out, finding a match and risking the tiles around it. Repairing it leaves the tile where it is. Prices start from £95. Rather than charging by the hour, we price the entire job up front. Damage, material and access decide it, and combining items on one visit brings it down.
Why choose Surface Doctor in Stoke-on-Trent
- One-year guarantee on every repair
- Nothing taken out or refitted
- Technicians who travel to you, UK-wide
- Dust sheets down, tidy finish
Take a look at our full price list.
About our tile repair in Stoke-on-Trent
A loose or rocking tile may need relaying first, and we’ll say so. We repair the tile in place, so there’s no need to hunt for a matching tile. If you are dealing with cracked floor tiles and drill holes from removed fittings, we can help, on marble, natural stone & granite and floor and wall tiles alike.
Every job is backed for twelve months in Stoke-on-Trent and everywhere else. If something goes wrong with the work, we come back. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.
- Location
- Stoke-on-Trent (ST6, ST3, ST4, ST1)
- Area hub
- Stoke-on-Trent
- Warranty
- A year, on every repair
- Price
- From £95. Free, fixed quote from pictures
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
Signs you need tile repair in Stoke-on-Trent
Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
The things customers usually mention when they call include:
- Cracked floor tiles
- Drill holes from removed fittings
- Discontinued tiles you can’t replace
- Damaged tile edges
Before booking anyone
- What preparation is included
- Is the price fixed, and does it include VAT?
- Whether a trained technician does the job
- How changes to the job are handled
DIY repairs versus a professional job
For a hairline mark somewhere you’ll never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.
If you are set on a kit, follow its instructions closely and work on a clean, dry surface, and do not use it until it has fully cured. If it doesn’t work out, we can still repair it properly.
Honest limits
A few problems are outside what a surface repair can do:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send pictures and we’ll say what we think before booking.
Materials we work on in Stoke-on-Trent
- Natural stone & granite
- Marble
- Floor and wall tiles
- Porcelain tiles
- Ceramic tiles
Questions from Stoke-on-Trent
I’m a tenant. Can you help?
We are happy to deal with the tenant, landlord or agent. Just make sure the landlord agrees.
How soon can you come?
Your quote comes with available dates. Tell us if you need it done quickly.
How do I book?
Some photos, your postcode and how to reach you. On the day, we only need access to the room.
Can you repair something that’s been repaired before?
Generally, yes. Let us know what was used before and we will plan for it.
Is the work guaranteed?
Yes: twelve months. If anything goes wrong with the repair within the year, we return to fix it.
Can you price it without visiting?
Generally, yes. A close-up and a wider photo are enough to give a fixed quote.
Are there extra charges for Stoke-on-Trent?
We do not add a call-out fee. Your fixed quote includes everything.
What happens after I send photos?
We come back with a fixed quote, typically with dates to choose from. There’s no obligation to book.
Landlords, agents and businesses in Stoke-on-Trent
We carry out planned and one-off repairs for housing associations and facilities teams. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.
We work for landlords, letting agents and housing providers in Stoke-on-Trent as well as homeowners. A repair between tenants keeps the property empty for less time, and it generally costs far less than a refit.
Stoke-on-Trent and the surrounding area
Stoke-on-Trent is in England. We visit clients in Stoke-on-Trent and nearby villages, so there is no workshop to go to. Our repair technicians cover all 59 towns and villages in Stoke-on-Trent, from the larger towns to small villages. You can also see our page for Manchester, about 32 miles away.
Every address in ST6, ST3, ST4 and ST1 is within our area. You will find streets such as Winton Square, Station Road and Market Lane, all of which we cover. With the A34 and A50 close by, Stoke-on-Trent is simple for us to get to. Neighbouring places we cover include Shelton (1 mile south-west), Hanley (1 mile north), Stoke-upon-Trent (1 mile south-west), Bucknall (1 mile north-east) and Birches Head (1 mile north). We also work in nearby towns such as Tunstall (3 miles north-west), Dimsdale (3 miles west), Porthill (3 miles north-west), Ford Green (3 miles north), Crackley (4 miles north-west) and Dresden (3 miles south-east).
Around Stoke-on-Trent
Our customers here include homes close to Stoke-on-Trent College, Waterside Primary School and The Bell and Bear pub and the streets around them. Also close by are Church of All Saints (within half a mile north) and City of Stoke-on-Trent Sixth Form College (0.7 miles south-west). The closest station to Stoke-on-Trent is Stoke-On-Trent station, roughly 0.8 miles south-west. Nearby you will also find North Staffordshire Royal Infirmary (1.5 miles south-west) and The Dudson Museum (1.1 miles north-west). Open spaces near Stoke-on-Trent include Westport Lake and Hem Heath Woods.
- Local facilities include Smallthorne Urban District (2 miles north)
Places near Stoke-on-Trent
Also in Stoke-on-Trent
How it works
From the moment we arrive, the aim is to do the job without disturbing the rest of your home. We mask off everything nearby, the job takes a morning or an afternoon, depending on what we find, and we finish by cleaning up and talking you through the result.
- First the tile is cleaned and loose pieces removed.
- The chip, crack or hole is filled.
- We level and shape the repair to the tile surface.
- We match the colour and pattern by hand.
- The repair is sealed to suit the tile’s finish.
Getting ready for the visit
- Tell us if there are stairs or a lift
- Move bottles, mats and clutter away from the area
- Avoid using the area for a few hours before we arrive
Ask for a price
If you are in Stoke-on-Trent and want a price, photos are the quickest way: a close-up, a wider shot and your postcode. You will get a fixed quote with dates to choose from.
Read more
What tile repair costs
Repairs from £95. We give every job a fixed price from photos. These are the things that affect it:
- Whether old repairs or coatings need taking off
- The material
- How many areas need work
- Whether it’s a chip, crack, burn or wear
We do not add extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.
How to get a fixed price
Phone photos are fine. Make sure they show:
- A clear, close picture of the problem area
- Something in shot to show the size
- Good light, ideally daylight, without flash glare
- Whether it’s been repaired or coated before
No survey visit is needed: we price from photos. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through.
About our accreditations · Every repair comes with a one-year guarantee.
