Sandwell · England

Tile Repair for Hateley Heath homes

Our repair technicians come to Hateley Heath for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • Drill holes from removed fittings
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Hateley Heath

DIY kit or professional repair?

We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.

DIY kits are sold for most surfaces, and they can tidy up a tiny mark. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

Tile repair at your home in Hateley Heath

We repair the tile in place, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we’ll say so. Common call-outs are for damaged tile edges and discontinued tiles you can’t replace, across floor and wall tiles, ceramic tiles and natural stone & granite.

We guarantee the work for a year. If something is not right in that time, we come back and put it right. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Before and after: damaged granite tiles repaired in place
Location
Hateley Heath (B71, B70, WS10)
County
Sandwell
Cover
One year on every repair
Price
From £95. Fixed and free, based on photos
Telephone
0345 017 0787
Page updated
23 October 2026

Honest limits

Not everything can be repaired, and we would rather say so up front. We can’t fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we will give you a straight answer.

Surfaces we repair

  • Porcelain tiles
  • Marble
  • Natural stone & granite
  • Ceramic tiles
  • Floor and wall tiles

Questions from Hateley Heath

It’s been repaired before. Can you still fix it?

Most of the time. Let us know what was used before.

Is it messy?

Dust sheets and masking go down before we start, and tidy up before we leave.

Is repairing better than replacing?

Typically, when the rest is in good condition. A repair avoids removal and making good. If replacing would be better, we will say so.

Do you hold any accreditations?

We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Are there extra charges for Hateley Heath?

No. Our quotes include travel, and we charge the same wherever you are.

Can pets and children be at home?

Keep pets and children away from the work area on the day, so the repair isn’t disturbed while it cures.

What do you need from me?

Photos of the damage, a photo of the entire tiled area and your postcode. After that, we just agree a date.

Does someone need to be in?

Yes. The technician needs access to the room for the visit, at a time we agree with you.

What tile repair costs

Repairs from £95. We charge the same across the UK, including Hateley Heath. What changes the price is:

  • The colour and finish to match
  • The type of damage
  • Where the damage is and how we get to it
  • Whether we combine several jobs

A few things move the price: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.

Send pictures for a quote

Before you send photos, a few simple things make all the difference:

  • One picture of the whole tiled area
  • The material, if you know it
  • Daylight if possible, and no flash reflection
  • A coin or ruler next to the damage for scale

Email us a picture of the damage and a wider shot of the whole item, and tell us you are in Hateley Heath, and we’ll come back with a fixed quote.

Work for landlords and builders

For developers and builders, we fix damage before handover, saving last-minute replacements. We can visit several plots in one trip.

We’re used to working with agents and managing companies. Send the address, pictures and access details and we will handle the rest.

Do you need tile repair in Hateley Heath?

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Typical reasons for a call-out include:

  • Cracked floor tiles
  • Damaged tile edges
  • Chips from dropped pans and tools
  • Discontinued tiles you cannot replace

What your quote should include

  • Who turns up on the day
  • What prep work is covered
  • When it can be used again
  • How the colour is matched

Choosing a repair company

Repair or replace: which is better?

Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it leaves the tile where it is. Our tile repair starts from £95. We charge the same wherever you are, so there’s no premium for Hateley Heath. What changes the price is the job itself: how much damage, what it’s made of and how many items.

Why choose Surface Doctor in Hateley Heath

  • Work done at your home or business
  • No need to remove anything
  • Every repair guaranteed for a year
  • We will tell you if it’s not worth repairing

See our full price list.

How it works

Your technician turns up when we said we would, introduces themselves and looks over the damage before anything else. Dust sheets and masking tape go down before any work starts. The work itself takes a morning or an afternoon, and the room is left clean and tidy.

  1. We start by cleaning the tile and clearing loose fragments.
  2. We fill the chip, crack or hole.
  3. We level and shape the repair to the tile surface.
  4. We match the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Before we arrive

  • Point us to the nearest place to park
  • Let the surface dry out before the visit
  • Move bottles, mats and clutter away from the area

Get a quote

You don’t need a survey visit. Nearly every job can be priced from pictures: we need a close-up, a wider picture and your postcode, and we’ll reply with a fixed price.

Get a free quote

Related advice

About Hateley Heath

Hateley Heath is about 1 mile north-west of West Bromwich, in Sandwell. Across the B71 area, a technician comes to you. Hateley Heath is one of 33 places in Sandwell where we work. Our jobs stretch from Hateley Heath to Birmingham (6 miles away).

Here we cover the B71, B70 and WS10 postcode area. We regularly work on streets such as Coles Lane, Esher Road and Heath Lane. Hateley Heath sits on or near the A4031, so getting to you is simple. Neighbouring places we cover include West Bromwich (1 mile south-east), Stone Cross (1 mile north-east), Charlemont (1 mile north-east), Tantany (1 mile south) and Bescot (2 miles north). Within a short drive, we also cover Tipton (3 miles west), Oldbury (3 miles south), Smethwick (3 miles south), Rowley Regis (4 miles south-west), Darlaston (3 miles north-west) and Reddal Hill (5 miles south-west).

Near you in Hateley Heath

Locally, our jobs take us to homes close to Church of All Saints, Dartmouth Park and St John Bosco Catholic Primary School, among other places. Also close by are The Phoenix Collegiate (less than half a mile north-west) and The Phoenix Collegiate (less than half a mile north-west). The closest station to Hateley Heath is Tame Bridge Parkway station, about 1.3 miles north-east. Well-known places in the area include Jerome K Jerome Birthplace Museum (3.1 miles north) and New Square (1.3 miles south). Not far away are Sot's Hole Local Nature Reserve and Portway Hill.

Map of Hateley Heath © OpenStreetMap contributors
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.