County Durham · England

Tile repair in Hawthorn, County Durham

Tile repair in Hawthorn without the cost of replacing. Send us photos for a fixed price, then book a visit.

  • Repairs from £95
  • Drill holes from removed fittings
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Hawthorn

Tile repair in Hawthorn without replacing anything

The tile stays where it is, so there is no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we’ll tell you. Whether it’s drill holes from removed fittings and chips from dropped pans and tools, we can generally put it right.

Big or small, it’s backed by a one-year guarantee in Hawthorn and across County Durham. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Technician kneeling to repair a kitchen floor
Location
Hawthorn (SR7)
County
County Durham
Guarantee
One year on every repair
Price
From £95. Fixed and free, based on photos
Phone
0345 017 0787
Last updated
23 October 2026

The process

From the moment we arrive, we keep the work contained to the one room. We mask off everything nearby, the work takes a morning or an afternoon, and we finish by cleaning up and talking you through the result.

  1. We clean the tile and remove loose fragments.
  2. We fill the chip, crack or hole.
  3. We level and shape the repair to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. The repair is sealed to suit the tile’s finish.

Getting ready for the visit

  • Keep pets and children out of the room while we work
  • Let us know which floor the room is on
  • Clear toiletries, mats and anything else from around the area

How to get a price

If you are in Hawthorn and want a price, the easiest route is photos: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.

Get a free quote

Related advice

What we’re called out for in Hawthorn

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

You may need us if you’ve spotted any of these:

  • Damaged tile edges
  • Cracked floor tiles
  • Drill holes from removed fittings
  • Chips from dropped pans and tools

What your quote should include

  • Whether the price is fixed and includes VAT
  • Aftercare advice
  • How soon you can use it again
  • How long the guarantee is and what it covers

Choosing a repair company

DIY repairs versus a professional job

If you’re set on a kit, follow its instructions closely, and give it the full curing time. If it doesn’t work out, we can still repair it properly.

If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it will not stop us repairing it. Just mention it when you send pictures, as it can add time.

What tile repair costs

Repairs from £95. Each job gets its own fixed price. This is what makes a difference:

  • How many items we do on one visit
  • Where the damage is and how we get to it
  • The type of damage
  • The material and finish

The price reflects the work involved, not where you live. You’ll see the full price before booking, with nothing added on the day.

How to get a fixed quote

We price nearly every job from photos. This is what we need:

  • Your postcode, so we can check dates
  • Good light, ideally daylight, without flash glare
  • Details of any past repairs
  • A coin beside the damage so we can judge size

A quote takes minutes to ask for: photograph the damage, then the whole tiled area, add your postcode and send them to us. What comes back is a fixed price, not a guess.

Repairing versus replacing in Hawthorn

Replacing a tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair keeps the original tile. Our tile repair starts from £95. It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Send photos and you’ll get a fixed figure.

Why book with us

  • Work done at your home or business
  • Honest advice, even when it means no job
  • A fixed quote before booking
  • No need to remove anything

Take a look at our full price list.

Hawthorn questions

Is it safe with children and pets around?

We ask you to keep children and pets out of the room while we work and until it has cured. Everywhere else in the home is fine.

Do the materials smell?

There may be a mild smell during the work.

Do I need to be at home?

Someone needs to let us in and show us the job. You don’t need to watch us work.

Do you cover Hawthorn?

Yes. We cover the entire UK and travel to Hawthorn. Send us pictures for a fixed quote, or call 0345 017 0787.

Can landlords book you?

Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses across County Durham.

Is there a guarantee?

Every repair comes with a one-year guarantee. Ask us what it covers when you get your quote.

Can you price it without visiting?

In nearly every case. We only ask to see it in person if the pictures cannot show what we need.

What about drill holes in tiles?

Yes. We fill drill holes from removed fittings.

Honest limits

Before you book, it’s worth knowing the limits too:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we will give you a straight answer.

Materials we work on in Hawthorn

  • Porcelain tiles
  • Ceramic tiles
  • Natural stone & granite
  • Marble
  • Floor and wall tiles

About Hawthorn

Hawthorn is about 2 miles south of Seaham, in County Durham. Jobs in Hawthorn are booked in like any other job: a fixed price from your pictures, and a technician at your door on the day. Hawthorn is one of 329 places in County Durham we cover. We work right across the region, from Hawthorn to Newcastle upon Tyne (17 miles away).

We cover every part of SR7. Whether you live on West Lane, Glencot Grove and High West Lane or anywhere nearby, a technician can come to you. We also cover the places around Hawthorn: Murton (2 miles north-west), Dalton-le-Dale (2 miles north), Deneside (2 miles north), Dawdon (2 miles north-east) and Seaham (2 miles north). Further out, we also cover Durham (9 miles west), Newton Aycliffe (15 miles south-west), Spennymoor (12 miles south-west), Chester-le-Street (10 miles west), Peterlee (3 miles south) and Stanley (14 miles west).

Near you in Hawthorn

Around Hawthorn, we work in homes near Easington Academy, St Michael and All Angels Church and The Pemberton Arms, among other places. Hawthorn’s nearest station is Seaham station, about 2.6 miles north of the centre. A little further out are Dalton Park (1.3 miles north-west) and Castle Eden (4.3 miles south). For a walk, there’s Beacon Hill.

  • Parks and local facilities nearby include Easington (0.8 miles south)
Map of Hawthorn © OpenStreetMap contributors

Landlords, agents and businesses in Hawthorn

Hotels, guest houses and holiday lets can’t afford rooms out of action for long, so we keep visits short and tidy. We’ll fit around changeovers where we can.

Rental properties take more wear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.

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