Herefordshire · England

Tile Repair for Hay homes

Damaged tiled area in Hay? We put it right where it is, match it on site and back it with a one-year guarantee.

  • Repairs from £95
  • Discontinued tiles you can’t replace
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Hay

What a repair can’t fix

Not everything can be repaired, and we will tell you before we start. We cannot fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we’ll say what we think before booking.

Materials we work on in Hay

  • Natural stone & granite
  • Ceramic tiles
  • Porcelain tiles
  • Floor and wall tiles
  • Marble

How we handle tile repair in Hay

A loose or rocking tile may need relaying first, and we will say so. We repair the tile in place, so you don’t need to find a spare. If you are dealing with cracked floor tiles and chips from dropped pans and tools, we can help, whatever the material.

The work is covered for a year after we finish. If anything isn’t right, ring us and we will come back. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Area
Hay (HR3)
County
Herefordshire
Cover
One year on every repair
Quotes
From £95. Free, fixed quote from pictures
Telephone
0345 017 0787
Last updated
23 October 2026
Chips in speckled granite tiles filled and colour matched, before and after

Common questions in Hay

Are there extra charges for Hay?

We don’t add a call-out fee. The fixed price covers the visit and the work.

What do you need from me?

Use the quote form or ring 0345 017 0787, and we’ll take it from there.

What if the damage is worse than the photos show?

We’ll show you and explain before doing anything extra. Nothing extra is done without your say-so.

Can landlords book you?

We do, regularly. We can quote for several properties together and work between tenancies.

How soon can you come?

Your quote comes with available dates. Tell us if you need it done quickly.

Is there any odour?

A little, depending on the job. Ventilation keeps it to a minimum, and it soon fades.

Is it worth repairing rather than replacing?

Generally, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. If replacing would be better, we’ll say so.

I rent my home. Can I book you?

Yes, but check with your landlord or agent first. Many landlords are happy for a repair to be arranged before the end of a tenancy.

Repair or replace: which is better?

Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. A repair keeps the original tile. Repairs from £95, with every job priced individually. Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Send photos and we’ll give you the exact figure.

What you get with us

  • CHAS and Constructionline accredited
  • Colour-matched on site
  • Honest advice, even when it means no job
  • Rooms protected and left tidy

See our prices page.

What we are called out for in Hay

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Look out for these signs:

  • Damaged tile edges
  • Discontinued tiles you cannot replace
  • Drill holes from removed fittings
  • Chips from dropped pans and tools

Comparing quotes

  • Whether they match the colour on site
  • What the guarantee covers, and for how long
  • Who will actually do the work
  • How soon you can use it again

How to compare quotes

What happens on the day

There is not much you need to do on the day. Let us in and show us the room, and we will get on with it. The job generally runs to a morning or an afternoon, tidy-up included.

  1. We start by cleaning the tile and clearing loose fragments.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Getting ready for the visit

  • Let us know if it has been repaired before
  • Keep children and pets away from the room on the day
  • Have somewhere for us to park nearby if possible

Get a quote

Getting a price is easy: snap the damage close up and then the whole item, send them over with your postcode, and we’ll reply with a fixed price. Quotes are free and you are under no obligation.

Send pictures for a quote

Read more

Covering Hay

Hay is about 14 miles north-east of Brecon, in Herefordshire. Our work suits any type of property, from flats and terraces to detached houses and new builds, as well as offices, shops and holiday lets. Hay is one of 255 towns and villages in Herefordshire where we work. You can also see our page for Birmingham, about 59 miles away.

Every address in HR3 is covered, from the main roads to the quietest streets. That includes homes on Forest Road, Brecon Road and Castle Lane and the roads around them. Other places close to Hay include Y Gelli Gandryll (1 mile north-east), Cusop (1 mile east), Clyro (1 mile north-west), Llanigon (1 mile south-west) and Glasbury (3 miles south-west). Further out, we also cover Kington (10 miles north-east), Credenhill (14 miles east), Clehonger (14 miles east), Weobley (13 miles north-east) and Kingstone (13 miles east).

Around Hay

In Hay, that means homes near St Mary's Church, No.11 (Seven Stars) Broad Street pub and Hay-On-Wye C.P. School. Well-known places in the area include Hay Castle (under half a mile north-east). Open spaces near Hay include Glasbury oxbow and Monk's Well Hill.

Map of Hay © OpenStreetMap contributors

For landlords and businesses

Hospitality businesses cannot afford rooms out of action for long, so we keep visits short and tidy. We’ll fit around changeovers where we can.

For developers and builders, we fix damage before handover, so there is no need to replace a damaged item at the last minute. We can visit several plots in one trip.

What tile repair costs

Prices start from £95. We charge the same across the UK, including Hay. The price reflects:

  • Where the damage is and how we get to it
  • How many areas need work
  • The type of damage
  • How hard the colour is to match

What it costs depends on how much damage there is and what kind, the material and how many items we do on one visit. You get a fixed price from your pictures, so you know the cost before you book.

Send photos for a quote

Two or three clear photos are typically enough. Try to include:

  • The material, if you know it
  • A close-up of the damage, in focus
  • Natural light rather than flash
  • The postcode, so we can plan the visit

The quickest way to a price is to send a couple of photos through our quote form or call us. We will say immediately if a repair is the right fix.

DIY kit or professional repair?

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.