Northumberland · England

Tile repair in Henshaw, Northumberland

Tile repair in and around Henshaw: a fixed quote from pictures, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Discontinued tiles you can’t replace
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Henshaw

About our tile repair in Henshaw

If a tile moves, it may need relaying first, and we’ll tell you. We repair the tile in place, so there’s no need to hunt for a matching tile. We are often asked to fix cracked floor tiles and discontinued tiles you can’t replace, on ceramic tiles, porcelain tiles and natural stone & granite.

Every repair comes with our one-year guarantee, wherever you are in Northumberland. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Speckled stone tiles with chips repaired to match the pattern
Area
Henshaw (NE47)
Region
Northumberland
Warranty
One year on every repair
Price
From £95. Free and fixed, from your photos
Call
0345 017 0787
Page updated
23 October 2026

About Henshaw

Henshaw is about 10 miles west of Hexham, in Northumberland. We work in every kind of home, old or new, large or small, plus businesses and rented homes. Henshaw is one of 189 places in Northumberland where we work. You can also see our page for Newcastle upon Tyne, about 29 miles away.

Jobs in NE47 are booked in the same way as anywhere else. Whether you live on Well Bank, Falcon Grange and Towhouse Green or a nearby road, we can come to you. Neighbouring places we cover include Redburn (1 mile east), Bardon Mill (1 mile east), Plenmeller (3 miles west), Haltwhistle (4 miles west) and Chesterwood (4 miles east). We also work in nearby towns such as Hexham (10 miles east), Corbridge (14 miles east) and Haydon Bridge (5 miles east).

Landmarks near Henshaw

In Henshaw, that means homes near Bowes Hotel, Henshaw Church of England Voluntary Aided Primary School and Church of All Hallows. Henshaw’s nearest station is Bardon Mill station, roughly 0.9 miles east. Other landmarks nearby include Haltwhistle War Memorial Hospital (3.7 miles west) and Housesteads Museum (3.2 miles north-east). Green spaces nearby include Crag Lough and Grindon Lough nature reserve.

Map of Henshaw © OpenStreetMap contributors

What we cannot put right

We won’t take on work that will not last, so here’s what a repair can’t put right:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we’ll say what we think before booking.

What we work on

  • Floor and wall tiles
  • Natural stone & granite
  • Marble
  • Ceramic tiles
  • Porcelain tiles

What we do, step by step

We agree an arrival time beforehand, so you are not left guessing. Once we’re there, the work takes a morning or an afternoon in most cases. We leave the room clean.

  1. First the tile is cleaned and loose pieces removed.
  2. We fill the chip, crack or hole.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Before we arrive

  • Keep children and pets away from the room on the day
  • Move bottles, mats and clutter away from the area
  • Let us know which floor the room is on

Getting a price

For most jobs, pictures are all we need to give you a price. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.

Send pictures for a quote

Read more

DIY repairs versus a professional job

If you do try a kit, read the instructions carefully and work on a clean, dry surface, and don’t use it until it has fully cured. If it doesn’t work out, we can still repair it properly.

If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it will not stop us repairing it. It does add a little time, so tell us about it when you send pictures.

Work for landlords and builders

Housing associations and facilities teams use us for planned and reactive repairs in Northumberland and across the UK. A repair avoids taking out and refitting, which is easier on the people living there.

Hospitality businesses can’t afford rooms out of action for long, so most of our work is done in a single visit. We can work around your bookings.

Repair or replace in Henshaw?

Swapping out a damaged tile means breaking it out, finding a match and risking the tiles around it. Repairing it keeps the original tile. Repairs from £95, with every job priced individually. A repair typically costs much less than people expect, particularly next to the cost of replacement. Photos let us give you the exact figure.

Why us?

  • Accredited with CHAS, Constructionline and SafeContractor
  • Nothing taken out or refitted
  • Typically one visit, start to finish
  • We leave the room as we found it

See our full price list.

What affects the price in Henshaw

Repairs from £95. A fixed quote means you know the cost before booking. We look at:

  • The type of damage
  • Previous DIY repairs that have to come out
  • Doing more than one item at once
  • Unusual colours or finishes

A few things move the price: access, material, the extent of the damage and whether we can do several items together. Send pictures and you’ll get a fixed figure.

Quotes from your pictures

Two or three clear pictures are usually enough. It helps if you send:

  • Good light, ideally daylight, without flash glare
  • A coin or ruler next to the damage for scale
  • Any details about the material
  • One picture of the whole tiled area

Getting a price is easy: take a close-up of the damage and a photo from further back, send them to us with your postcode, and you’ll get a fixed price back. There’s no charge for the quote and you are under no obligation.

Questions from Henshaw

Do you come to Henshaw?

Yes. We work across the UK and come to Henshaw and the rest of Northumberland. Send pictures and we’ll quote, or call 0345 017 0787.

Do I have to be there?

We need someone to let us in. After that, you can carry on with your day.

Can landlords book you?

Yes. We work for landlords, agents, builders and businesses as well as homeowners across Northumberland.

What happens once I’ve sent pictures?

You get a fixed quote and available dates. If we need another angle, we will ask.

Do you cover the whole of Northumberland?

Everywhere in the UK, Henshaw included. There is no extra charge for travel.

Can I get a quote without a visit?

Generally, yes. A close-up and a wider photo are enough to give a fixed quote.

When can you do it?

That depends on our diary for your area. Send pictures with your postcode and we will reply with the earliest dates.

Will it make a mess?

Dust sheets and masking go down before we start, and we clean up when we’ve finished.

Common problems we fix in Henshaw

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Signs it’s time to call us include:

  • Discontinued tiles you can’t replace
  • Chips from dropped pans and tools
  • Drill holes from removed fittings
  • Cracked floor tiles

Before you book anyone

  • The length of the guarantee and what it covers
  • How soon you can use it again
  • Who turns up on the day
  • How to look after the finish

How to compare quotes

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.