Stoke-on-Trent · England
Tile Repair for Heron Cross homes
Problem with your tiled area in Heron Cross? We put it right where it is, mix the colour on the day and back it with a one-year guarantee.
- Repairs from £95
- Discontinued tiles you cannot replace
- Drill holes from removed fittings

Tile repair at your home in Heron Cross
The tile stays where it is, so you don’t need to find a spare. A loose or rocking tile may need relaying first, and we’ll tell you. We’re frequently asked to fix damaged tile edges and cracked floor tiles, across ceramic tiles, natural stone & granite and marble.
We stand behind the work with a one-year guarantee, so you’re covered after the visit. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

- Area
- Heron Cross (ST4, ST3)
- Region
- Stoke-on-Trent
- Guarantee
- One year on every repair
- Quotes
- From £95. Free, fixed quote from pictures
- Call
- 0345 017 0787
- Page updated
- 23 October 2026
DIY kit or professional repair?
We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.
What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.
Other services in Heron Cross
What we cannot put right
Not everything can be repaired, and we would rather say so up front. We can’t fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us photos and we’ll tell you honestly.
Surfaces we repair
- Porcelain tiles
- Natural stone & granite
- Ceramic tiles
- Marble
- Floor and wall tiles
Repair or replace: which is better?
Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair leaves the tile where it is. Prices start from £95. Set against the cost of replacement, repairing typically costs far less, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.
Why us?
- Technicians who travel to you, UK-wide
- No extra charge for your area
- One-year guarantee on every repair
- CHAS, Constructionline and SafeContractor accredited
Read our full price list.
How we price tile repair
Prices start from £95. We give every job a fixed price from photos. This is what makes a difference:
- What the surface is made of
- How many items we do on one visit
- How hard the colour is to match
- Whether old repairs or coatings need taking off
Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Send photos and we will give you the exact figure.
Getting a price from pictures
You can generally get a fixed quote without us visiting. To help us price it:
- Natural light rather than flash
- A coin beside the damage so we can judge size
- A wider photo showing the whole tiled area
- Details of any past repairs
Most clients in Heron Cross get their price from photos. Tell us what happened and where you are, and we’ll send back a fixed quote and some dates.
The process
There’s not much you need to do on the day. Let us in and show us the room, and we’ll get on with it. Most visits take a few hours, tidy-up included.
- We start by cleaning the tile and clearing loose fragments.
- The chip, crack or hole is filled.
- We level and shape the repair to the tile surface.
- We recreate the colour and pattern by hand.
- Finally we seal it to match the tile.
How to prepare
- Avoid using the area for a few hours before we arrive
- Mention if the room is upstairs or in a flat
- Point us to the nearest place to park
Getting a price
We price from photos so you do not have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through.
Related advice
Do you need tile repair in Heron Cross?
Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.
If you can see any of these, send us a picture:
- Discontinued tiles you cannot replace
- Drill holes from removed fittings
- Cracked floor tiles
- Damaged tile edges
Before booking anyone
- What preparation is included
- Whether there are any call-out or travel charges
- How the colour is matched
- Is the price fixed, and does it include VAT?
Your questions about tile repair in Heron Cross
Does someone need to be in?
Someone needs to let us in and show us the job. After that, you can carry on with your day.
Do you do work for letting agents?
Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses across Stoke-on-Trent.
Do you cover the entire of Stoke-on-Trent?
The whole UK, including all of Stoke-on-Trent. Just include your postcode and we’ll confirm dates.
How soon can you come?
It depends on the time of year and where you are. Send pictures with your postcode and we’ll reply with the earliest dates.
Is it worth repairing rather than replacing?
In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. We will be honest if it’s not worth it.
Will it make a mess?
Dust sheets and masking go down before we start, and we clean up when we have finished.
What happens next?
We come back with a fixed price, generally with dates to choose from. There is no obligation to book.
Can I get a quote without a visit?
Yes, almost always. Clear photos let us give you a fixed price without visiting.
Covering Heron Cross
Heron Cross is about 1 mile west of Longton, in Stoke-on-Trent. We travel to homes and businesses in Heron Cross, so nothing has to leave your home. We cover all 59 towns and villages in Stoke-on-Trent, from the larger towns to small villages. You can also see our page for Manchester, about 34 miles away.
Jobs in ST4 and ST3 work the same way as everywhere else we cover. That includes homes on Opal Road, Grove Road and Lundy Road and the roads around them. Other places close to Heron Cross include Fenton (1 mile north), Blurton (1 mile south), Sideway (1 mile west), Boothen (1 mile west) and Longton (1 mile east). We also work in nearby towns such as Burslem (4 miles north), Tunstall (5 miles north-west), Smallthorne (4 miles north), Dimsdale (4 miles north-west), Porthill (4 miles north-west) and Birches Head (3 miles north).
Around Heron Cross
We visit homes around St Thomas More Catholic Academy, St Peter's Academy and Heron Cross Primary School, among other places. The nearest railway station is Longton station, about 1 mile east. Well-known places in the area include North Staffordshire Royal Infirmary (1.8 miles north-west) and Minton Museum (1.2 miles north-west). For a walk, there is Hem Heath Woods and Westport Lake.
Work for landlords and builders
Housing associations and facilities teams use us for planned and reactive repairs in Stoke-on-Trent and across the UK. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.
Letting agents often send us pictures straight from the inventory. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.
About our accreditations · Every repair comes with a one-year guarantee.

