Stoke-on-Trent · England

Tile repair in Dimsdale, Stoke-on-Trent

Chip, crack and drill-hole repairs to floor and wall tiles at your home in Dimsdale, with a one-year guarantee on every repair.

  • Repairs from £95
  • Discontinued tiles you can’t replace
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Dimsdale

Tile repair in Dimsdale without replacing anything

If a tile moves, it may need relaying first, and we will say so. We repair the tile in place, so you don’t need to find a spare. Whether it’s damaged tile edges and chips from dropped pans and tools, we can generally put it right.

All of our repairs are guaranteed for twelve months, and the guarantee is the same wherever you live. If something goes wrong with the work, we come back. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Location
Dimsdale (ST5)
County
Stoke-on-Trent
Cover
12 months on all our work
Price
From £95. Free and fixed, from your pictures
Telephone
0345 017 0787
Updated
23 October 2026
Surface Doctor technician carrying out a floor repair in a kitchen

How it works

Nothing needs to be moved out of the room beforehand. Everything we use comes in the van with us, lay protective sheets and start once you’re happy with the plan. It normally takes a few hours, and you’re welcome to carry on with your day while we work.

  1. First the tile is cleaned and loose pieces removed.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. We match the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

How to prepare

  • Let the surface dry out before the visit
  • Open a window if you can
  • Have somewhere for us to park nearby if possible

How to get a price

Pricing is simple: snap the damage close up and then the entire item, send them over with your postcode, and you will get a fixed price back. There’s no charge for the quote and no obligation.

Send photos for a quote

Read more

Should you replace it?

Swapping out a damaged tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. A repair keeps the original tile. Prices start from £95. The price depends on how much damage there is and what kind, what it’s made of and how many items we do on one visit. You get a fixed quote from your pictures, so you know the cost before you book.

What you get with us

  • Every repair guaranteed for a year
  • One price list for the whole UK
  • One visit for most repairs
  • CHAS, Constructionline and SafeContractor accredited

See our pricing.

What affects the price in Dimsdale

Repairs from £95. We price every job individually. What matters most is:

  • How many items we do on one visit
  • The size and number of damaged areas
  • What the surface is made of
  • Where the damage is and how we get to it

Compared with replacing, repairing generally costs far less, because there’s no removal, plumbing or making good. Your fixed quote shows exactly what’s included.

How to get a fixed quote

Almost every job we do is priced from pictures. This is what to send:

  • Good light, ideally daylight, without flash glare
  • A coin beside the damage so we can judge size
  • What it’s made of, if you know
  • Your postcode, so we can check dates

The quickest way to a price is to send a couple of photos using our quote form or ring us. We’ll tell you honestly whether it can be repaired.

Work for landlords and builders

Housing associations and facilities teams use us for planned and reactive repairs. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.

For developers and builders, we fix damage before handover. Several plots can be done in one visit to keep costs down.

About Dimsdale

Dimsdale is about 1 mile north-east of Newcastle-under-Lyme, in Stoke-on-Trent. Clients in Dimsdale get the same service as everywhere else we cover: a fixed quote from your pictures, and a technician at your door on the day. Dimsdale is one of 59 places in Stoke-on-Trent we cover. Our nearest city page is Manchester, about 31 miles away.

Here we cover the ST5 postcode area. Jobs here include addresses on Court Lane, Hoon Avenue and Newton Road. Dimsdale is on the A34, which makes it straightforward to reach. We also cover the places around Dimsdale: Wolstanton (1 mile east), May Bank (1 mile south-east), Porthill (1 mile north), Newcastle-under-Lyme (1 mile south-west) and Broad Meadow (1 mile north-west). Within a short drive, we also cover Stoke-on-Trent (3 miles east), Fenton (4 miles south-east), Smallthorne (3 miles north-east), Birches Head (3 miles east), Ford Green (3 miles north-east) and Sneyd Green (3 miles east). Dimsdale is one of the larger places we cover in Stoke-on-Trent.

Near you in Dimsdale

Locally, our jobs take us to homes close to Blackfriars School, Church of St Margaret and St John Fisher Catholic College and the streets around them. Dimsdale’s nearest station is Longport station, about 1 mile north-east of the centre. Other landmarks nearby include Smallthorne Urban District (2.5 miles north-east) and Heighley Castle (4.8 miles west). Open spaces near Dimsdale include Parrot's Drumble and Westport Lake.

Map of Dimsdale © OpenStreetMap contributors

When to call us in Dimsdale

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Signs it’s time to call us include:

  • Chips from dropped pans and tools
  • Discontinued tiles you can’t replace
  • Cracked floor tiles
  • Damaged tile edges

What to look for in a quote

  • Whether they match the colour on site
  • When it can be used again
  • Whether there are any call-out or travel charges
  • What protection goes down before work starts

Choosing a repair company

Dimsdale: your questions answered

Do you come to Dimsdale?

Yes. We work across the UK and come to Dimsdale and the rest of Stoke-on-Trent. Send us photos for a fixed quote, or call 0345 017 0787.

What happens once I’ve sent photos?

We review the pictures and send a fixed quote.

When can you do it?

That depends on our diary for your area. Send photos with your postcode and we will reply with the earliest dates.

Do you cover the entire of Stoke-on-Trent?

We cover the whole UK, including Dimsdale and the rest of Stoke-on-Trent. Just include your postcode and we will offer you dates.

How do I book?

A close-up, a wider photo and your postcode. Then we’ll agree a date.

Are you a vetted contractor?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Can tenants book a repair?

Of course. Check with your landlord; we can send the quote to them too.

Is a repair better than a new one?

Generally, yes. A repair skips the removal, fitting and redecorating. If it isn’t worth repairing, we will tell you.

What we can’t put right

Before you book, it’s worth knowing the limits too:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we will give you a straight answer.

Surfaces we repair

  • Natural stone & granite
  • Marble
  • Ceramic tiles
  • Floor and wall tiles
  • Porcelain tiles

Can I fix it myself?

What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

For a hairline mark somewhere you will never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.