Suffolk · England

Tile repair in Hessett, Suffolk

Our technicians come to Hessett for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Drill holes from removed fittings
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Hessett

Tile repair in Hessett without replacing anything

A loose or rocking tile may need relaying first, and we’ll tell you. The tile stays where it is, so there is no need to hunt for a matching tile. Whether it’s damaged tile edges and drill holes from removed fittings, we can help, whatever the material.

We stand behind the work with a one-year guarantee. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Area
Hessett (IP30)
Region
Suffolk
Cover
A year, on every repair
Price
From £95. Free and fixed, from your pictures
Telephone
0345 017 0787
Page updated
23 October 2026
Speckled stone tiles with chips repaired to match the pattern

Questions from Hessett

What happens next?

We look at the pictures and reply with a fixed price and some dates. If we need another angle, we’ll ask.

Do you do work for letting agents?

Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses across Suffolk.

It’s been repaired before. Can you still fix it?

Most of the time. Tell us what was done before and we’ll plan for it.

Is my repair covered?

Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.

What information do you need?

Use the quote form or ring 0345 017 0787, and we will take it from there.

Will there be a smell?

There can be some smell while we work, so we ventilate the room. It fades as everything cures.

Is it OK to have pets in the house?

On the day, the room should be kept clear of pets and children, mainly so nothing gets touched before it has cured.

Can a cracked tile be fixed in place?

Typically, as long as it’s still firmly stuck down.

Do you need tile repair in Hessett?

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

People usually call us after spotting one of these:

  • Drill holes from removed fittings
  • Discontinued tiles you can’t replace
  • Chips from dropped pans and tools
  • Cracked floor tiles

Comparing quotes

  • Whether the colour is mixed to match
  • When it can be used again
  • How the room is protected while they work
  • Whether cleaning and preparation are in the price

10 questions to ask before booking

Should you replace it?

Replacing a tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair keeps the original tile. Prices start from £95. We don’t add extras on the day. The price we quote from your pictures is the price you pay, and if the damage turns out to be different, we discuss it before starting.

Why Hessett clients choose us

  • Dust sheets down, tidy finish
  • We will tell you if it’s not worth repairing
  • Technicians who travel to you, UK-wide
  • Usually one visit, start to finish

Take a look at our pricing.

How it works

It’s a tidy, low-fuss visit. We confirm the time with you beforehand, cover and mask the work area, and get on with the job, which normally takes a morning or an afternoon. If anything looks different from your photos, we’ll talk to you before going ahead.

  1. We clean the tile and remove loose fragments.
  2. We fill the chip, crack or hole.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Getting ready for the visit

  • Keep pets and children out of the room while we work
  • Keep a parking space free if you can
  • Tell us if there are stairs or a lift

Get a quote

There is no need for us to visit first. Nearly every job can be priced from photos: we need a close-up, a wider picture and your postcode, and we’ll come back to you with a fixed figure.

Get a fixed price

Advice

Prices and what affects them

Repairs from £95. Each job gets its own fixed quote. These are the things that affect it:

  • How hard the colour is to match
  • How easy the damage is to reach
  • Whether old repairs or coatings need taking off
  • The size and number of damaged areas

Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Send pictures and we’ll give you the exact figure.

Send pictures for a quote

Before you send pictures, these tips help us give you a firm price:

  • Something in shot to show the size
  • A photo taken from further back
  • Where you are, by postcode
  • Natural light rather than flash

Send us photos of the damage and one of the entire item, and tell us you are in Hessett, and we will come back with a fixed quote.

Honest limits

We will not take on work that will not last, so here’s what a repair cannot put right:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we will tell you honestly.

Materials we work on in Hessett

  • Porcelain tiles
  • Marble
  • Ceramic tiles
  • Floor and wall tiles
  • Natural stone & granite

Hessett and nearby

Hessett is about 6 miles east of Bury St Edmunds, in Suffolk. Book a date that suits you, and you will know when to expect us, so you are not left waiting in all day. Hessett is one of 731 towns and villages in Suffolk where we work. You can also see our page for London, about 64 miles away.

Here we cover the IP30 postcode area. From The Street, Lime Tree Close and Muriel King Close or anywhere nearby, we can come to you. Close by, we cover Beyton (1 mile north), Kingshall Street (1 mile west), Drinkstone (1 mile east), Thurston Planche (2 miles north) and Tostock (2 miles north-east). Further out, we also cover Bury St Edmunds (6 miles west), Sudbury (13 miles south), Stowmarket (7 miles east), Hadleigh (13 miles south-east), Needham Market (10 miles south-east) and Chilton (7 miles east).

Near you in Hessett

Our clients here include homes close to The Bear Inn and Church of St Ethelbert. For rail, the closest station is Thurston station, roughly 2.3 miles north-west. Further afield, we also cover the area around West Suffolk Hospital (5.3 miles west) and Military Museum (1.2 miles north). For a walk, there’s Black Bourn Valley.

Map of Hessett © OpenStreetMap contributors

DIY kit or professional repair?

What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it will not stop us repairing it. It does add a little time, so tell us about it when you send pictures.

Landlord and trade work in Hessett

We also carry out snagging repairs for builders and developers, putting right damage done during fitting so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.

Hospitality businesses cannot afford rooms out of action for long, so we keep visits short and tidy. We can work around your bookings.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.