Suffolk · England
Tile repair in Thurston Planche, Suffolk
Chip, crack and drill-hole repairs to floor and wall tiles for householders, landlords and businesses in Thurston Planche. Free, fixed quotes from your photos.
- Repairs from £95
- Cracked floor tiles
- Discontinued tiles you cannot replace
Work for landlords and builders
For developers and builders, we fix damage before handover. We can visit several plots in one trip to keep costs down.
Letting agents often send us photos straight from the inventory. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.
Tile repair in Thurston Planche, done in place
If a tile moves, it may need relaying first, and we’ll tell you. We repair the tile in place, so there is no need to hunt for a matching tile. Common call-outs are for damaged tile edges and discontinued tiles you can’t replace, across porcelain tiles, natural stone & granite and marble.
All of our repairs are guaranteed for twelve months in Thurston Planche and everywhere else. If something goes wrong with the work, we come back. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.
- Where
- Thurston Planche (IP31)
- County
- Suffolk
- Guarantee
- 12 months on all our work
- Price
- From £95. Free, fixed price from pictures
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026
Towns and villages near Thurston Planche
Other services in Thurston Planche
Can I fix it myself?
It’s natural to want to try a repair yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.
Kits are cheap and easy to find, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is generally the cheaper route.
Should you replace it?
Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it keeps the original tile. Our tile repair starts from £95. A repair normally costs much less than people expect, especially compared with replacing and refitting. Send pictures and we will give you the exact figure.
Why us?
- Same prices wherever you are
- No need to remove anything
- Dust sheets down, tidy finish
- Straight answers about what a repair can do
Take a look at our pricing.
What we do, step by step
Arrival times are agreed in advance, so you’re not left guessing. On site, it takes a morning or an afternoon for most jobs. The room is left tidy.
- We start by cleaning the tile and clearing loose fragments.
- Next we fill the damage.
- We shape the repair flush with the tile.
- We match the colour and pattern by hand.
- Finally we seal it to match the tile.
Before we arrive
- Keep children and pets away from the room on the day
- Clear the area around the damage
- Ensure the area is dry
Ask for a price
Getting a price is easy: snap the damage close up and then the entire item, send them to us with your postcode, and we will reply with a fixed price. Quotes are free and you are under no obligation.
Related advice
Thurston Planche and nearby
Thurston Planche is about 5 miles east of Bury St Edmunds, in Suffolk. Across the IP31 area, we come to you. We work in 731 places in Suffolk, from the larger towns to small villages. We work right across the region, from Thurston Planche to London (about 65 miles away).
Our visits in IP31 are booked in the same way as anywhere else. If you are just outside Thurston Planche, we cover Stockhold Green (1 mile north), Beyton (1 mile south), Thurston (1 mile north-west), Tostock (1 mile east) and Hessett (2 miles south). Larger places within reach include Bury St Edmunds (5 miles west), Sudbury (14 miles south), Stowmarket (8 miles south-east), Hadleigh (15 miles south-east), Diss (15 miles north-east) and Mildenhall (15 miles north-west).
Near you in Thurston Planche
We visit homes around Church of St Peter, The White Horse Public House and Thurston Church of England Primary Academy, among other places. Thurston Planche’s nearest station is Thurston station, roughly 1 mile north-west of the centre. A little further out are West Suffolk Hospital (5.1 miles west) and Military Museum (less than half a mile south). Green spaces nearby include Black Bourn Valley.
Prices and what affects them
Repairs from £95. Quotes are free and the price is fixed. What we take into account:
- Access to the area
- Any earlier repairs that need removing first
- How many items we do on one visit
- How many areas need work
Instead of hourly rates, we fix the price before we start. It depends on the damage, the material and access, and combining items on one visit brings it down.
Quotes from your pictures
Phone pictures are fine. Just make sure we can see:
- One sharp close-up of the damage
- Whether it’s been repaired or coated before
- Your postcode, so we can check dates
- A coin beside the damage so we can judge size
Ring 0345 017 0787, or send us pictures through the quote form. With one close-up and one wider picture, we can price the job without visiting.
What we are called out for in Thurston Planche
Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.
The things clients normally mention when they call include:
- Cracked floor tiles
- Drill holes from removed fittings
- Chips from dropped pans and tools
- Discontinued tiles you can’t replace
What your quote should include
- Whether cleaning and preparation are in the price
- Whether the price is fixed and includes VAT
- Whether there are any call-out or travel charges
- What happens if the damage is worse than the photos show
Common questions in Thurston Planche
Do you work for landlords and businesses?
We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.
When can you do it?
It depends on the time of year and where you are. We will offer you dates when we send your quote.
Can I get a quote without a visit?
Normally, yes. Clear photos let us give you a fixed quote without visiting.
What about drill holes in tiles?
Yes. We fill drill holes from removed fittings.
What happens if you find more damage?
We will show you and explain before doing anything extra. You will not be charged for anything you haven’t agreed.
Is it safe with children and pets around?
We ask you to keep children and pets out of the room while we work and until it has cured. Everywhere else in the home is fine.
Is repairing better than replacing?
Generally, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it isn’t worth repairing, we’ll tell you.
Do you hold any accreditations?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
When a repair is not the answer
Some jobs are not right for a repair, including:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send photos and we will say what we think.
Surfaces we repair
- Marble
- Porcelain tiles
- Ceramic tiles
- Floor and wall tiles
- Natural stone & granite
About our accreditations · Every repair comes with a one-year guarantee.
