Sunderland · England
Tile Repair in Hetton le Hill
Chip, crack and drill-hole repairs to floor and wall tiles for homeowners, landlords and businesses in Hetton le Hill. Send photos for a free, fixed quote.
- Repairs from £95
- Chips from dropped pans and tools
- Drill holes from removed fittings
For landlords and businesses
Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover. We are CHAS, Constructionline and SafeContractor accredited.
Landlords, letting agents and housing providers in Hetton le Hill use us as well as householders. A repair between tenants keeps the property empty for less time, and it generally costs far less than a refit.
About our tile repair in Hetton le Hill
A loose or rocking tile may need relaying first, and we’ll tell you. The tile stays where it is, so there is no need to hunt for a matching tile. Typical jobs include damaged tile edges and discontinued tiles you can’t replace, across floor and wall tiles, marble and porcelain tiles.
Peace of mind is built in: our one-year guarantee applies to every job, and we explain what it covers before you book. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.
- Where
- Hetton le Hill (DH5)
- County
- Sunderland
- Cover
- A year, on every repair
- Price
- From £95. Free and fixed, from your photos
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
Can I fix it myself?
If you do try a kit, read the instructions carefully, and do not use it until it has fully cured. If it does not work out, we can still repair it properly.
You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.
What affects the price in Hetton le Hill
Repairs from £95. A fixed quote means you know the cost before booking. We look at:
- The material and finish
- Where the damage is and how we get to it
- Whether old repairs or coatings need taking off
- Whether we combine several jobs
Instead of hourly rates, we fix the price before we start. It depends on the damage, the material and access, and combining items on one visit brings it down.
Send photos for a quote
You can typically get a fixed quote without us visiting. To help us price it:
- A coin or ruler next to the damage for scale
- One picture of the entire tiled area
- What it’s made of, if you know
- One sharp close-up of the damage
You don’t need a survey visit. Nearly every job can be priced from pictures: send a close-up, a wider shot and your postcode, and we will come back to you with a fixed figure.
Repair or replace: which is better?
Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. Repairing it keeps the original tile. Prices start from £95. Compared with replacing, a repair is usually a fraction of the price, because there is no removal, plumbing or making good. Your fixed quote shows exactly what’s included.
Why book with us
- We leave the room as we found it
- Most jobs done in one visit
- Colour mixed on the day to match
- A fixed quote before booking
Take a look at our prices page.
The process
From the moment we arrive, the aim is to do the job without disturbing the rest of your home. We mask off everything nearby, the work takes a morning or an afternoon, depending on what we find, and we finish with a tidy-up and a look at the finished work together.
- We clean the tile and remove loose fragments.
- The chip, crack or hole is filled.
- We shape the repair flush with the tile.
- We match the colour and pattern by hand.
- The repair is sealed to suit the tile’s finish.
How to prepare
- Ensure the area is dry
- Mention any parking restrictions or tricky access
- Keep a parking space free if you can
How to get a price
For a price in Hetton le Hill, the easiest route is photos: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.
Advice
Covering Hetton le Hill
Hetton le Hill is about 3 miles south of Houghton-le-Spring, in Sunderland. Our work suits any type of property, from flats and terraces to detached houses and new builds, as well as offices, shops and holiday lets. We cover all 75 towns and villages in Sunderland, from the larger towns to small villages. We work right across the region, from Hetton le Hill to Newcastle upon Tyne (15 miles away).
Jobs in DH5 are booked in the same way as anywhere else. We also cover the places around Hetton le Hill: Elemore Vale (1 mile north-east), Low Moorsley (1 mile west), High Moorsley (1 mile west), Easington Lane (1 mile north-east) and Lyons (1 mile north-east). Within a short drive, we also cover Sunderland (7 miles north), Washington (7 miles north-west), Houghton-le-Spring (3 miles north), Sunniside (8 miles north-east), Fulwell (9 miles north) and Hendon (8 miles north-east).
Near you in Hetton le Hill
Typical jobs here are in homes near Hetton School, St Michael's and All Angels and Hetton School and the streets around them. You will also find The Wheatsheaf pub (0.8 miles north-west) and Hetton Lyons Primary School (0.9 miles north). Other landmarks nearby include Dalton Park (3.3 miles east) and County Durham (2.9 miles south). Not far away are Warden Law.
What we cannot put right
A few problems are outside what a surface repair can do:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us pictures and we will tell you honestly before booking.
Surfaces we repair
- Natural stone & granite
- Porcelain tiles
- Marble
- Ceramic tiles
- Floor and wall tiles
Signs you need tile repair in Hetton le Hill
Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.
The most common problems we’re called about are:
- Chips from dropped pans and tools
- Cracked floor tiles
- Drill holes from removed fittings
- Damaged tile edges
What to look for in a quote
- What prep work is covered
- When it can be used again
- Aftercare advice
- Is the price fixed, and does it include VAT?
Hetton le Hill: your questions answered
Can you price it without visiting?
In nearly every case. We only ask to see it in person if the pictures can’t show what we need.
Can you fill holes left by old fittings?
Yes. We fill drill holes from removed fittings.
Is the work guaranteed?
Yes: twelve months. If anything goes wrong with the repair within the year, we return to fix it.
Is repairing better than replacing?
In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. We’ll be honest if it’s not worth it.
It’s been repaired before. Can you still fix it?
Most of the time. Let us know what was used before and we will plan for it.
Will there be a smell?
There may be a mild smell during the work that clears as it cures.
What if the damage is worse than the pictures show?
If we find something the photos didn’t show, we explain it first. The price only changes if you agree.
Can you repair a cracked floor tile without replacing it?
Generally, if it isn’t loose.
Nearby places to Hetton le Hill
What else we do in Hetton le Hill
About our accreditations · Every repair comes with a one-year guarantee.
