Newcastle upon Tyne · England
Tile repair in Heworth, Newcastle upon Tyne
Tile repair in Heworth without the cost of replacing. Send us photos for a fixed price, then we come to you.
- Repairs from £95
- Cracked floor tiles
- Discontinued tiles you can’t replace
How we handle tile repair in Heworth
The tile stays where it is, so you do not need to find a spare. A loose or rocking tile may need relaying first, and we’ll tell you. We are often asked to fix discontinued tiles you can’t replace and cracked floor tiles, across marble, floor and wall tiles and porcelain tiles.
Peace of mind is built in: each job carries a one-year guarantee, and we explain what it covers before booking. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.
- Location
- Heworth (NE10)
- County
- Newcastle upon Tyne
- Warranty
- One year on every repair
- Quote
- From £95. Free and fixed, from your photos
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
Prices and what affects them
Prices start from £95. We do not charge extra for travel to Heworth. The price comes down to:
- Whether we combine several jobs
- Unusual colours or finishes
- How much damage there is
- The material
Every job is a little different, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all make a difference, and doing several things on one visit costs less than separate visits.
Send photos for a quote
Almost every job we do is priced from pictures. This is what to send:
- The material, if you know it
- Daylight if possible, and no flash reflection
- A picture taken from further back
- Where you are, by postcode
Getting a quote takes a couple of minutes: photograph the damage, then the whole tiled area, add your postcode and send them over. You will get a fixed quote, not an estimate.
Should I try a DIY kit first?
What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.
It’s natural to want to try a repair yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.
Do you need tile repair in Heworth?
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
Customers usually contact us about:
- Cracked floor tiles
- Damaged tile edges
- Discontinued tiles you can’t replace
- Chips from dropped pans and tools
What to look for in a quote
- What preparation is included
- Whether the price is fixed and includes VAT
- Aftercare advice
- The length of the guarantee and what it covers
Heworth questions
Is the work guaranteed?
All our work carries our one-year guarantee. Ask us what it covers when you get your quote.
Do you cover Heworth?
Yes. We work across the UK and come to Heworth. Send us pictures for a fixed quote, or call 0345 017 0787.
What happens after I send photos?
We check the damage, the material and your postcode, then reply with a quote with dates.
How soon can you come?
We’ll give you dates with your quote. Tell us if you need it done quickly.
Are you a vetted contractor?
We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
Do you charge for travel?
No. Our quotes include travel, and we charge the same wherever you are.
Will the price change on the day?
We will show you and explain before doing anything extra. You won’t be charged for anything you haven’t agreed.
Do you do work for letting agents?
Yes. We work for landlords, agents, builders and businesses as well as homeowners across Newcastle upon Tyne.
The process
There is not much you need to do on the day. Let us in and show us the room, and we will get on with it. The job generally runs to a morning or an afternoon.
- We clean the tile and remove loose fragments.
- The chip, crack or hole is filled.
- The repair is levelled to the tile surface.
- The colour and pattern are recreated by hand.
- Finally we seal it to match the tile.
Before we arrive
- Mention if the room is upstairs or in a flat
- Keep children and pets away from the room on the day
- Let us know about parking or access
Getting a price
The quickest way to a price is to send two or three pictures through our quote form or call us. We will tell you honestly whether it can be repaired.
Read more
Places near Heworth
What else we do in Heworth
Heworth and nearby
Heworth is about 1 mile east of Gateshead, in Newcastle upon Tyne. We travel to homes and businesses in Heworth and the surrounding area, so nothing has to leave your home. Heworth is one of 63 places in Newcastle upon Tyne where we work.
All of NE10 is covered, from the main roads to the quietest streets. Whether you live on Field Lane, Swards Road and Grange Road or anywhere nearby, a technician can come to you. Neighbouring places we cover include Felling (1 mile north-west), Pelaw (1 mile north-east), Leam Lane Estate (1 mile south-east), Bill Quay (1 mile north-east) and Carr Hill (1 mile west). We also work in nearby towns such as Newcastle upon Tyne (4 miles north-west), Denton (6 miles north-west), Slatyford (6 miles north-west), West Denton (7 miles north-west), East Denton (6 miles north-west) and Westgate (3 miles north-west).
Landmarks near Heworth
Locally, our jobs take us to homes close to Heworth Grange School, Hodkin Park and Thomas Hepburn Community Academy. Nearby too are The Drive Community Primary School (under half a mile north-west) and Church of St Mary (under half a mile north). There is a railway station in Heworth itself: Heworth station. Well-known places in the area include County Borough of Gateshead (2 miles north-west) and Queen Elizabeth Hospital (1.1 miles south-west). For a walk, there is WWT Washington.
What we can’t put right
Honesty matters more than a booking, so here’s what a repair won’t do:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us pictures and we will tell you honestly.
Materials we repair
- Floor and wall tiles
- Marble
- Natural stone & granite
- Porcelain tiles
- Ceramic tiles
Repair or replace: which is better?
Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. Repairing it keeps the original tile. Our tile repair starts from £95. Rather than charging by the hour, we price the entire job up front. It depends on the damage, the material and access, and doing several items at once reduces it.
Why book with us
- CHAS and Constructionline accredited
- Typically one visit, start to finish
- Every repair guaranteed for a year
- No need to remove anything
Take a look at our full price list.
Landlords, agents and businesses in Heworth
Housing associations and facilities teams use us for planned and reactive repairs. A repair avoids taking out and refitting, which is easier on the people living there.
Letting agents frequently send us photos straight from the inventory. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.
About our accreditations · Every repair comes with a one-year guarantee.
