Newcastle upon Tyne · England
Tile Repair for Pelaw homes
Chip, crack and drill-hole repairs to floor and wall tiles for householders, landlords and businesses in Pelaw. Free, fixed quotes from your photos.
- Repairs from £95
- Damaged tile edges
- Drill holes from removed fittings
Pelaw and nearby
Pelaw is about 2 miles east of Gateshead, in Newcastle upon Tyne. Our repair technicians come to clients in Pelaw and nearby villages, so there’s no workshop to go to. Pelaw is one of 63 towns and villages in Newcastle upon Tyne where we work.
Every address in NE10 and NE6 is covered. Whether you live on Field Lane, Green Lane and Grange Road or anywhere nearby, a technician can come to you. Pelaw is on the A185, which makes it straightforward to reach. We also cover the places around Pelaw: Bill Quay (1 mile north-east), Heworth (1 mile south-west), Felling (1 mile west), Leam Lane Estate (1 mile south) and Follingsby (1 mile south-east). Further out, we also cover Newcastle upon Tyne (4 miles north-west), Bensham (3 miles west), Denton (6 miles north-west), Slatyford (6 miles north-west), Low Fell (3 miles south-west) and West Denton (7 miles north-west).
Landmarks near Pelaw
Typical jobs here are in homes near St Alban's Catholic Primary School, Church of St Mary and Thomas Hepburn Community Academy and the streets around them. Also close by are Heworth Grange School (under half a mile south-west) and Hodkin Park (1.8 miles south-west). The nearest railway station is Heworth station, about 0.5 miles west. Well-known places in the area include North East Bus Museum (0.5 miles south) and Newcastle upon Tyne Castle (2.8 miles north-west). Green spaces nearby include WWT Washington.
- Parks and local facilities nearby include County Borough of Gateshead (2.2 miles west)
Tile repair in Pelaw without replacing anything
The tile stays where it is, so you do not need to find a spare. If a tile moves, it may need relaying first, and we’ll tell you. Common call-outs are for cracked floor tiles and drill holes from removed fittings, on ceramic tiles, porcelain tiles and floor and wall tiles.
All our work comes with a one-year guarantee. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.
- Location
- Pelaw (NE10, NE6)
- County
- Newcastle upon Tyne
- Warranty
- 12 months on all our work
- Quote
- From £95. Free and fixed, from your pictures
- Call
- 0345 017 0787
- Page updated
- 23 October 2026
DIY kit or professional repair?
If you’ve already tried a DIY fix, that’s fine. We take the old repair out and do it properly, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send photos.
The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.
Signs you need tile repair in Pelaw
Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.
If you can see any of these, send us a photo:
- Chips from dropped pans and tools
- Discontinued tiles you cannot replace
- Drill holes from removed fittings
- Damaged tile edges
What to look for in a quote
- When it can be used again
- What happens if they find more damage
- What aftercare is recommended
- The length of the guarantee and what it covers
Repair or replace in Pelaw?
Replacing a tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. A repair leaves the tile where it is. Repairs from £95, with every job priced individually. Every job is a little different, so we price each one individually. The size and type of damage, the material and access all make a difference, and combining jobs on one visit brings the cost down.
Why Pelaw clients choose us
- Every repair guaranteed for a year
- Fixed prices from your photos
- Dust sheets down, tidy finish
- One price list for the entire UK
See our prices page.
Towns and villages near Pelaw
What else we do in Pelaw
Honest limits
Not everything can be repaired, and we’d rather say so up front. We cannot fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send photos and we’ll give you a straight answer before booking.
Surfaces we repair
- Marble
- Floor and wall tiles
- Porcelain tiles
- Ceramic tiles
- Natural stone & granite
Common questions in Pelaw
Is it OK to have pets in the house?
We ask you to keep children and pets out of the room while we work. The rest of the house is unaffected.
Is it worth repairing rather than replacing?
Usually, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. We will tell you honestly if replacement makes more sense.
Can you do more than one item on the same visit?
Yes. Doing several items on one visit normally costs less than separate visits. Include pictures of each item.
What about drill holes in tiles?
Yes. We fill drill holes from removed fittings.
What if the damage is worse than the pictures show?
We will show you and explain before doing anything extra. Nothing extra is done without your say-so.
Can you repair a cracked floor tile without replacing it?
Often, yes, as long as it’s still firmly stuck down.
When can you do it?
It depends on the time of year and where you are. Send photos with your postcode and we will reply with the earliest dates.
It’s been repaired before. Can you still fix it?
Yes, regularly. Removing the old work can add time, and that’s in the quote.
Landlords, agents and businesses in Pelaw
We regularly price jobs from inventory or check-out pictures. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.
Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.
Prices and what affects them
Prices start from £95. There’s no charge for travel to Pelaw. The price comes down to:
- Whether we combine several jobs
- The size and number of damaged areas
- Any earlier repairs that need removing first
- The material and finish
Rather than charging by the hour, we price the entire job up front. It depends on the damage, the material and access, and doing several items at once reduces it.
Quotes from your pictures
Phone pictures are fine, there’s no need for anything special. Make sure they show:
- Details of any past repairs
- A clear, close picture of the problem area
- Daylight if possible, and no flash reflection
- Any details about the material
Getting a price is easy: snap the damage close up and then the entire item, send them over with your postcode, and you’ll get a fixed quote back. Quotes are free and you’re under no obligation.
How it works
There is not much you need to do on the day. Show us the job, point us to the room, and we will take it from there. The job generally runs to a few hours, tidy-up included.
- We start by cleaning the tile and clearing loose fragments.
- Next we fill the damage.
- The repair is levelled to the tile surface.
- The colour and pattern are recreated by hand.
- Finally we seal it to match the tile.
How to prepare
- Ensure the area is dry
- Let us know which floor the room is on
- Let us know if it has been repaired before
Get a quote
Ring 0345 017 0787, or send us photos through the quote form. With one close-up and one wider picture, we can give you a fixed price the same day in most cases.
Related advice
About our accreditations · Every repair comes with a one-year guarantee.
