Staffordshire · England

Tile Repair for Hoften's Cross homes

Our technicians come to Hoften's Cross for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Hoften's Cross

Tile repair in Hoften's Cross without replacing anything

If a tile moves, it may need relaying first, and we’ll tell you. We repair the tile in place, so there’s no need to hunt for a matching tile. We regularly repair natural stone & granite, ceramic tiles and marble, and common reasons people get in touch are damaged tile edges and cracked floor tiles.

Peace of mind is built in: each job carries a one-year guarantee, and we explain what it covers before booking. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Before and after: damaged granite tiles repaired in place
Where
Hoften's Cross (ST10)
Region
Staffordshire
Warranty
One year on every repair
Quotes
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Page updated
23 October 2026

FAQs for Hoften's Cross

Do I need to be at home?

We need someone to let us in. You don’t need to watch us work.

Can I get a quote without a visit?

Nearly always. We only ask to see it in person if the pictures can’t show what we need.

Is my repair covered?

Yes: twelve months. If there’s a problem with the work in that time, we come back and put it right.

How do I book?

Photos of the damage, a picture of the entire tiled area and your postcode. After that, we just agree a date.

What happens next?

You will get a fixed quote back, plus dates. You’re under no obligation.

What about drill holes in tiles?

Yes. Drill holes from old rails and shelves are a common job.

Can tenants book a repair?

We can work for tenants, landlords or agents. Just ensure the landlord agrees.

It’s been repaired before. Can you still fix it?

Yes, we often do. It can add a little time, which we include in the quote.

Should you replace it?

Replacing a tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. A repair keeps the original tile. Repairs from £95, with every job priced individually. Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Photos let us give you the exact figure.

What you get with us

  • No extra charge for your area
  • Nothing taken out or refitted
  • Rooms protected and left tidy
  • One visit for most repairs

Read our full price list.

When a repair isn’t the answer

A repair is not always the answer, and we’ll tell you before we start. Repairs will not solve:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we’ll give you a straight answer.

What we work on

  • Porcelain tiles
  • Marble
  • Floor and wall tiles
  • Ceramic tiles
  • Natural stone & granite

Landlord and trade work in Hoften's Cross

We work for landlords, letting agents and housing providers in Hoften's Cross as well as householders. A repair between tenants keeps the property empty for less time, and it generally costs far less than a refit.

For developers and builders, we fix damage before handover. We can visit several plots in one trip to keep costs down.

What we do, step by step

From the moment we arrive, the aim is to do the job without disturbing the rest of your home. We mask off everything nearby, the work takes a few hours, depending on what we find, and we finish by cleaning up and talking you through the result.

  1. First the tile is cleaned and loose pieces removed.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Getting ready for the visit

  • Ensure the area is dry
  • Tell us about any previous repairs or coatings
  • Keep pets and children out of the room while we work

Getting a price

We price from pictures so you do not have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through, and you’ll get a fixed figure back.

Get a free quote

Related advice

Covering Hoften's Cross

Hoften's Cross is about 5 miles north-east of Cheadle, in Staffordshire. Our work suits any type of property, old or new, large or small, plus businesses and rented homes. We cover 512 places in Staffordshire. Our jobs stretch from Hoften's Cross to Manchester (about 34 miles away).

Jobs in ST10 work the same way as everywhere else we cover. Nearby, we also work in Cauldon (1 mile north-east), Back o'th' Brook (2 miles north), Waterhouses (2 miles north), Calton (2 miles north-east) and Waterfall (2 miles north). Within a short drive, we also cover Newcastle-under-Lyme (14 miles west), Longton (10 miles west), Stone (14 miles south-west), Leek (8 miles north-west), Biddulph (13 miles north-west) and Kidsgrove (15 miles west).

Landmarks near Hoften's Cross

In Hoften's Cross, that means homes near Church of St John Baptist and the streets around them. A little further out are Cheadle Hospital (5 miles south-west) and Alton Castle (3.4 miles south). For a walk, there is Cotton Dell.

Map of Hoften's Cross © OpenStreetMap contributors

Should I try a DIY kit first?

If you’ve already tried a DIY fix, that’s fine. We take the old repair out and do it properly, so it doesn’t stop a professional repair. Just mention it when you send photos, as it can add time.

We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.

What affects the price in Hoften's Cross

Prices start from £95. There is no area surcharge for Hoften's Cross. What changes the price is:

  • How much damage there is
  • How hard the colour is to match
  • The material
  • Whether it’s a chip, crack, burn or wear

There are no surprise extras on the day. The price we quote from your pictures is the price you pay, unless the damage turns out to be different, in which case we talk to you first.

Quotes from your pictures

A couple of clear pictures is all it takes. It helps if you send:

  • Any details about the material
  • A coin or ruler next to the damage for scale
  • Good light, ideally daylight, without flash glare
  • A photo taken from further back

The quickest way to a price is to send a couple of pictures through our quote form or call us. We will say right away whether it can be repaired.

When to call us in Hoften's Cross

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

The most common problems we are called about are:

  • Drill holes from removed fittings
  • Damaged tile edges
  • Chips from dropped pans and tools
  • Discontinued tiles you can’t replace

Before booking anyone

  • What aftercare is recommended
  • A fixed quote, and whether VAT is included
  • Whether cleaning and preparation are in the price
  • Whether there are any call-out or travel charges

Our hiring checklist

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.