Staffordshire · England

Tile repair in Waterfall, Staffordshire

Chip, crack and drill-hole repairs to floor and wall tiles in Waterfall, carried out at your home and guaranteed for a year.

  • Repairs from £95
  • Drill holes from removed fittings
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Waterfall

When a repair is not the answer

It helps to know what we cannot do too:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we will say what we think.

Materials we work on in Waterfall

  • Floor and wall tiles
  • Ceramic tiles
  • Natural stone & granite
  • Porcelain tiles
  • Marble

About our tile repair in Waterfall

We repair the tile in place, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we will say so. Our technicians work on porcelain tiles, natural stone & granite and ceramic tiles, and common reasons people get in touch are cracked floor tiles and damaged tile edges.

You get a one-year guarantee, the same in Waterfall as everywhere else we work. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Floor repair in progress in a customer’s kitchen
Area
Waterfall (ST10)
County
Staffordshire
Guarantee
A year, on every repair
Quotes
From £95. Fixed and free, based on pictures
Telephone
0345 017 0787
Last updated
23 October 2026

Why repair rather than replace?

Swapping out a damaged tile means breaking it out, finding a match and possibly cracking its neighbours. A repair leaves the tile where it is. Repairs from £95, with every job priced individually. There are no surprise extras on the day. What we quote from your pictures is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Why us?

  • Work done at your home or business
  • Colour mixed on the day to match
  • Fixed prices from your pictures
  • CHAS, Constructionline and SafeContractor accredited

See our full price list.

For landlords and businesses

For anyone letting property in or around Waterfall, we will quote for several properties at once. Send pictures for each one and we’ll come back with a combined price.

Housing associations and facilities teams use us for planned and reactive repairs in Staffordshire and across the UK. A repair avoids taking out and refitting, which matters when someone is living in the home.

Where we work around Waterfall

Waterfall is about 7 miles south-east of Leek, in Staffordshire. Our technicians come to clients in Waterfall and the surrounding area, so you do not need to take anything anywhere. We work in all 512 towns and villages across Staffordshire. Our jobs stretch from Waterfall to Manchester (32 miles away).

Here we cover the ST10 postcode area. From Broadway Lane and Waterfall Lane or anywhere nearby, a technician can come to you. We also cover the places around Waterfall: Waterhouses (1 mile south-west), Back o'th' Brook (1 mile south), Cauldon (1 mile south), Calton (2 miles south-east) and Hillsdale (2 miles north). We also work in nearby towns such as Newcastle-under-Lyme (15 miles west), Longton (12 miles south-west), Leek (7 miles north-west), Biddulph (13 miles west), Kidsgrove (15 miles west) and Cheadle (7 miles south-west).

Local landmarks in Waterfall

We visit homes around Church of St James and St Bartholomew, Waterhouses CofE Primary Academy and The George pub, among other places. Well-known places in the area include Alstonefield Geohut (3.9 miles north-east). For a walk, there’s Wetton Hill and Brown End Quarry.

Map of Waterfall © OpenStreetMap contributors

DIY repairs versus a professional job

If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it does not stop a professional repair. It does add a little time, so tell us about it when you send photos.

It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.

FAQs for Waterfall

Can you quote from photos?

Yes, almost always. Clear photos let us give you a fixed price without visiting.

Can landlords book you?

We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.

When can you do it?

It depends on the time of year and where you are. Send pictures with your postcode and we’ll reply with the earliest dates.

Is the work guaranteed?

Yes: twelve months. If there’s a problem with the work in that time, we come back and put it right.

What information do you need?

A close-up, a wider photo and your postcode. After that, we just agree a date.

Can you repair several things at once?

Yes, and it’s frequently cheaper. Send pictures of everything together and we will quote them together.

It’s been repaired before. Can you still fix it?

Yes, we often do. Removing the old work can add time, and that’s in the quote.

What happens once I’ve sent pictures?

We check the damage, the material and your postcode, then reply with a quote.

The process

Once we are through the door, the aim is to do the job without disturbing the rest of your home. We mask off everything nearby, the job takes a few hours, and we finish by cleaning up and talking you through the result.

  1. We clean the tile and remove loose fragments.
  2. We fill the chip, crack or hole.
  3. The repair is levelled to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Preparing for the visit

  • Avoid using the area for a few hours before we arrive
  • Clear toiletries, mats and anything else from around the area
  • Open a window if you can

How to get a price

If you are in Waterfall and want a price, the easiest route is pictures: a close-up, a wider shot and your postcode. You will get a fixed quote with dates to choose from.

Get a fixed quote

Read more

How we price tile repair

Repairs from £95. We charge the same across the UK, including Waterfall. The price reflects:

  • The size and number of damaged areas
  • The material
  • Whether old repairs or coatings need taking off
  • Whether it’s a chip, crack, burn or wear

Every job is a little different, so each one is priced on its own. The size and type of damage, the material and access all play a part, and doing several things on one visit costs less than separate visits.

How to get a fixed price

Good pictures mean an accurate price. Here’s what we find most useful:

  • What it’s made of, if you know
  • Your postcode, so we can check dates
  • Something in shot to show the size
  • One sharp close-up of the damage

Getting a price is easy: snap the damage close up and then the whole item, send them to us with your postcode, and we’ll reply with a fixed price. Quotes are free and no obligation.

Common problems we fix in Waterfall

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Clients usually contact us about:

  • Drill holes from removed fittings
  • Cracked floor tiles
  • Discontinued tiles you can’t replace
  • Damaged tile edges

Before you book anyone

  • If travel is included in the price
  • How your room will be protected
  • What prep work is covered
  • Who will actually do the work

Our hiring checklist

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.