Essex · England

Tile Repair in Jack's Hatch

Tile repair in and around Jack's Hatch: a fixed quote from pictures, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • Discontinued tiles you can’t replace
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Jack's Hatch

About our tile repair in Jack's Hatch

A loose or rocking tile may need relaying first, and we will say so. We repair the tile in place, so you do not need to find a spare. Our technicians work on natural stone & granite, porcelain tiles and floor and wall tiles, and common reasons people contact us are drill holes from removed fittings and chips from dropped pans and tools.

Every repair is covered by our one-year guarantee, wherever you are in Essex. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Where
Jack's Hatch (CM16)
Area hub
Essex
Warranty
A year, on every repair
Price
From £95. Free and fixed, from your pictures
Phone
0345 017 0787
Updated
23 October 2026
Chips in speckled granite tiles filled and colour matched, before and after

Should you replace it?

Swapping out a damaged tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it leaves the tile where it is. Our tile repair starts from £95. Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Send photos and we’ll give you the exact figure.

Why choose Surface Doctor in Jack's Hatch

  • Colour-matched on site
  • We leave the room as we found it
  • One-year guarantee on every repair
  • Straight answers about what a repair can do

Take a look at our prices page.

Should I try a DIY kit first?

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.

Kits are cheap and easy to find, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is typically cheaper.

Honest limits

Some jobs are not right for a repair, including:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we’ll give you a straight answer.

Materials we work on in Jack's Hatch

  • Ceramic tiles
  • Natural stone & granite
  • Porcelain tiles
  • Floor and wall tiles
  • Marble

Jack's Hatch: your questions answered

Is it messy?

We protect the room with dust sheets and masking first, and we clean up when we’ve finished.

Do you cover Jack's Hatch?

We do. Repair technicians travel to Jack's Hatch from across the region, with no extra charge for travel.

How do I book?

Some photos, your postcode and how to reach you. On the day, we only need access to the room.

Is repairing better than replacing?

Generally, yes. A repair skips the removal, fitting and redecorating. If it isn’t worth repairing, we’ll tell you.

Will there be a smell?

There may be a mild smell during the work.

Can I add another job to the visit?

Yes. Combining jobs on one visit brings the cost down. Include photos of each item.

Is there a guarantee?

Yes: twelve months. If there’s a problem with the work in that time, we come back and put it right.

Do I need to be at home?

Someone needs to let us in and show us the job. After that, you can carry on with your day.

How it works

Expect a friendly, tidy visit. We agree the arrival time in advance, protect the area, then carry out the work, which normally takes a few hours. If we find something your pictures didn’t show, we’ll explain it before carrying on.

  1. We clean the tile and remove loose fragments.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. We match the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Before we arrive

  • Have somewhere for us to park nearby if possible
  • Mention any earlier repairs or resurfacing
  • Avoid using the area for a few hours before we arrive

Get a quote

For a price in Jack's Hatch, pictures are the quickest way: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.

Get a fixed quote

Advice

For landlords and businesses

Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.

For developers and builders, we fix damage before handover, so there’s no need to replace a damaged item at the last minute. We can visit several plots in one trip.

What affects the price in Jack's Hatch

Repairs from £95. We price every job individually. What matters most is:

  • How much damage there is
  • The colour and finish to match
  • How easy the damage is to reach
  • Whether it’s a chip, crack, burn or wear

Every job is a little different, so each one is priced on its own. The size and type of damage, the material and access all play a part, and combining jobs on one visit brings the cost down.

Send pictures for a quote

We price nearly every job from photos. This is what to send:

  • A close-up of the damage, in focus
  • Something in shot to show the size
  • Natural light rather than flash
  • What it’s made of, if you know

Upload photos of the damage and one of the entire item, and tell us you’re in Jack's Hatch, and we will come back with a fixed quote.

Jack's Hatch and nearby

Jack's Hatch is about 3 miles south-west of Harlow, in Essex. We visit homes and businesses in Jack's Hatch, so there is no workshop to go to. Jack's Hatch is one of 644 towns and villages in Essex we cover. Our nearest city page is London, about 18 miles away.

All of CM16 is covered, from the main roads to the quietest streets. Being close to the B181, Jack's Hatch is simple for us to get to. Other places close to Jack's Hatch include Broadley Common (1 mile west), Epping Green (1 mile south), Tylerscross (1 mile north-west), Staple Tye (1 mile north-east) and Great Parndon (1 mile north). We also work in nearby towns such as Harlow (3 miles north-east), Brentwood (13 miles south-east), Loughton (6 miles south), Waltham Abbey (5 miles south-west), Great Dunmow (15 miles north-east) and Epping (3 miles south-east).

Local landmarks in Jack's Hatch

Locally, our jobs take us to homes close to Stewards School, St James with St Luke and Nazeing Triangle, among other places. You’ll also find Travellers Friend pub (0.7 miles south) and Water Lane Primary Academy (0.6 miles north). For rail, the closest station is Roydon station, roughly 3 miles north-west. Further afield, we also cover the area around Harlow Mill (4.1 miles north-east) and Nazeing Glass Museum (3.3 miles west). Not far away are Cheshunt Lake and Hunsdon Mead.

Map of Jack's Hatch © OpenStreetMap contributors

When to call us in Jack's Hatch

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Keep an eye out for these signs:

  • Drill holes from removed fittings
  • Cracked floor tiles
  • Chips from dropped pans and tools
  • Discontinued tiles you can’t replace

Questions to ask before you book

  • How long the guarantee is and what it covers
  • What preparation is included
  • Whether they match the colour on site
  • A fixed price, and whether VAT is included

Our hiring checklist

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.