Essex · England
Tile Repair in Jack's Hatch
Tile repair in and around Jack's Hatch: a fixed quote from pictures, a tidy visit and a one-year guarantee.
- Repairs from £95
- Discontinued tiles you can’t replace
- Drill holes from removed fittings

About our tile repair in Jack's Hatch
A loose or rocking tile may need relaying first, and we will say so. We repair the tile in place, so you do not need to find a spare. Our technicians work on natural stone & granite, porcelain tiles and floor and wall tiles, and common reasons people contact us are drill holes from removed fittings and chips from dropped pans and tools.
Every repair is covered by our one-year guarantee, wherever you are in Essex. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.
- Where
- Jack's Hatch (CM16)
- Area hub
- Essex
- Warranty
- A year, on every repair
- Price
- From £95. Free and fixed, from your pictures
- Phone
- 0345 017 0787
- Updated
- 23 October 2026

Should you replace it?
Swapping out a damaged tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it leaves the tile where it is. Our tile repair starts from £95. Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Send photos and we’ll give you the exact figure.
Why choose Surface Doctor in Jack's Hatch
- Colour-matched on site
- We leave the room as we found it
- One-year guarantee on every repair
- Straight answers about what a repair can do
Take a look at our prices page.
Towns and villages near Jack's Hatch
Also in Jack's Hatch
Should I try a DIY kit first?
A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.
Kits are cheap and easy to find, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is typically cheaper.
Honest limits
Some jobs are not right for a repair, including:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send photos and we’ll give you a straight answer.
Materials we work on in Jack's Hatch
- Ceramic tiles
- Natural stone & granite
- Porcelain tiles
- Floor and wall tiles
- Marble
Jack's Hatch: your questions answered
Is it messy?
We protect the room with dust sheets and masking first, and we clean up when we’ve finished.
Do you cover Jack's Hatch?
We do. Repair technicians travel to Jack's Hatch from across the region, with no extra charge for travel.
How do I book?
Some photos, your postcode and how to reach you. On the day, we only need access to the room.
Is repairing better than replacing?
Generally, yes. A repair skips the removal, fitting and redecorating. If it isn’t worth repairing, we’ll tell you.
Will there be a smell?
There may be a mild smell during the work.
Can I add another job to the visit?
Yes. Combining jobs on one visit brings the cost down. Include photos of each item.
Is there a guarantee?
Yes: twelve months. If there’s a problem with the work in that time, we come back and put it right.
Do I need to be at home?
Someone needs to let us in and show us the job. After that, you can carry on with your day.
How it works
Expect a friendly, tidy visit. We agree the arrival time in advance, protect the area, then carry out the work, which normally takes a few hours. If we find something your pictures didn’t show, we’ll explain it before carrying on.
- We clean the tile and remove loose fragments.
- Next we fill the damage.
- We level and shape the repair to the tile surface.
- We match the colour and pattern by hand.
- The repair is sealed to suit the tile’s finish.
Before we arrive
- Have somewhere for us to park nearby if possible
- Mention any earlier repairs or resurfacing
- Avoid using the area for a few hours before we arrive
Get a quote
For a price in Jack's Hatch, pictures are the quickest way: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.
Advice
For landlords and businesses
Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.
For developers and builders, we fix damage before handover, so there’s no need to replace a damaged item at the last minute. We can visit several plots in one trip.
What affects the price in Jack's Hatch
Repairs from £95. We price every job individually. What matters most is:
- How much damage there is
- The colour and finish to match
- How easy the damage is to reach
- Whether it’s a chip, crack, burn or wear
Every job is a little different, so each one is priced on its own. The size and type of damage, the material and access all play a part, and combining jobs on one visit brings the cost down.
Send pictures for a quote
We price nearly every job from photos. This is what to send:
- A close-up of the damage, in focus
- Something in shot to show the size
- Natural light rather than flash
- What it’s made of, if you know
Upload photos of the damage and one of the entire item, and tell us you’re in Jack's Hatch, and we will come back with a fixed quote.
Jack's Hatch and nearby
Jack's Hatch is about 3 miles south-west of Harlow, in Essex. We visit homes and businesses in Jack's Hatch, so there is no workshop to go to. Jack's Hatch is one of 644 towns and villages in Essex we cover. Our nearest city page is London, about 18 miles away.
All of CM16 is covered, from the main roads to the quietest streets. Being close to the B181, Jack's Hatch is simple for us to get to. Other places close to Jack's Hatch include Broadley Common (1 mile west), Epping Green (1 mile south), Tylerscross (1 mile north-west), Staple Tye (1 mile north-east) and Great Parndon (1 mile north). We also work in nearby towns such as Harlow (3 miles north-east), Brentwood (13 miles south-east), Loughton (6 miles south), Waltham Abbey (5 miles south-west), Great Dunmow (15 miles north-east) and Epping (3 miles south-east).
Local landmarks in Jack's Hatch
Locally, our jobs take us to homes close to Stewards School, St James with St Luke and Nazeing Triangle, among other places. You’ll also find Travellers Friend pub (0.7 miles south) and Water Lane Primary Academy (0.6 miles north). For rail, the closest station is Roydon station, roughly 3 miles north-west. Further afield, we also cover the area around Harlow Mill (4.1 miles north-east) and Nazeing Glass Museum (3.3 miles west). Not far away are Cheshunt Lake and Hunsdon Mead.
When to call us in Jack's Hatch
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
Keep an eye out for these signs:
- Drill holes from removed fittings
- Cracked floor tiles
- Chips from dropped pans and tools
- Discontinued tiles you can’t replace
Questions to ask before you book
- How long the guarantee is and what it covers
- What preparation is included
- Whether they match the colour on site
- A fixed price, and whether VAT is included
About our accreditations · Every repair comes with a one-year guarantee.

