Highland · Scotland
Tile repair in Janetstown, Highland
Fixed-price tile repair in Janetstown and the surrounding area, typically in one visit.
- Repairs from £95
- Discontinued tiles you can’t replace
- Cracked floor tiles
Tile repair at your home in Janetstown
If a tile moves, it may need relaying first, and we’ll say so. The tile stays where it is, so there is no need to hunt for a matching tile. We’re often asked to fix cracked floor tiles and drill holes from removed fittings, in natural stone & granite, floor and wall tiles and marble.
You get a one-year guarantee, the same in Janetstown as everywhere else we work. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.
- Where
- Janetstown (KW14)
- County
- Highland
- Guarantee
- A year, on every repair
- Price
- From £95. Free, fixed price from pictures
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
Repair or replace: which is better?
Replacing a tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. A repair keeps the original tile. Repairs from £95, with every job priced individually. There are no surprise extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.
Why choose Surface Doctor in Janetstown
- Technicians who travel to you, UK-wide
- One visit for most repairs
- Colour-matched on site
- Everything repaired in place
Take a look at our full price list.
Landlords, agents and businesses in Janetstown
Housing associations and facilities teams use us for planned and reactive repairs. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.
We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.
Also in Janetstown
What tile repair costs
Prices start from £95. There is no area surcharge for Janetstown. What changes the price is:
- Doing more than one item at once
- The type of damage
- Access to the area
- Unusual colours or finishes
Our prices are the same across the UK, with no extra for Janetstown. What changes the price is the job itself: how much damage, what it’s made of and how many items.
Getting a price from pictures
Two or three clear pictures are typically enough. It helps if you send:
- Whether it’s been repaired or coated before
- A wider photo showing the whole tiled area
- One sharp close-up of the damage
- A coin or ruler next to the damage for scale
Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the entire tiled area, we can give you a fixed price.
DIY kit or professional repair?
DIY kits are sold for most surfaces, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.
If you’ve already tried a DIY fix, that’s fine. We remove the old filler and start again, so it does not stop a professional repair. It does add a little time, so tell us about it when you send photos.
The process
We work cleanly and quietly, so you can carry on at home. Protection goes down first, then the job itself takes a morning or an afternoon. Before we leave, we explain the curing time and the aftercare.
- First the tile is cleaned and loose pieces removed.
- We fill the chip, crack or hole.
- We level and shape the repair to the tile surface.
- The colour and pattern are recreated by hand.
- Finally we seal it to match the tile.
Preparing for the visit
- Let us know which floor the room is on
- Avoid using the area for a few hours before we arrive
- Keep a parking space free if you can
How to get a price
You do not need a survey visit. Nearly every job can be priced from photos: send a close-up, a wider shot and your postcode, and we will come back to you with a fixed figure.
Advice
When we would advise against a repair
Not everything can be repaired, and we’d rather say so up front. We cannot fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send pictures and we will give you a straight answer before you book.
What we work on
- Natural stone & granite
- Porcelain tiles
- Ceramic tiles
- Floor and wall tiles
- Marble
Questions from Janetstown
Is it worth repairing rather than replacing?
Generally, yes. Replacement brings removal, refitting and making good, which a repair avoids. We’ll be honest if it’s not worth it.
Can you redo someone else’s repair?
Yes, we frequently do. It can add a little time, which we include in the quote.
Do you come to Janetstown?
Yes, we do. Repair technicians travel to Janetstown from across the region, with no extra charge for travel.
Will it make a mess?
Dust sheets and masking go down before we start, and we clean up when we’ve finished.
How quickly can you book me in?
That depends on our diary for your area. We’ll offer you dates when we send your quote.
What happens next?
We review the photos and send a fixed quote and the next dates we have.
Can you do more than one item on the same visit?
Yes. Doing several items on one visit typically costs less than separate visits. Send pictures of everything you’d like done.
Is it OK to have pets in the house?
Please keep children and pets out of the room during the visit and until it has cured. The rest of the house is unaffected.
When to call us in Janetstown
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
You may need us if you’ve spotted any of these:
- Damaged tile edges
- Drill holes from removed fittings
- Chips from dropped pans and tools
- Discontinued tiles you can’t replace
Comparing quotes
- Whether the price is fixed and includes VAT
- Whether the price covers travel
- How the room is protected while they work
- What the guarantee covers, and for how long
Covering Janetstown
Janetstown is about 3 miles south-west of Thurso, in Highland. Our technicians come to homes and businesses in Janetstown and nearby villages, so there is no workshop to go to. Janetstown is one of 253 towns and villages in Highland we cover.
Jobs in KW14 work the same way as everywhere else we cover. We also cover the places around Janetstown: Glengolly (1 mile east), Westfield (2 miles south-west), Thurso (3 miles north-east), Scrabster (3 miles north) and Forss (3 miles north-west). For island and remote addresses, call first so we can plan the visit.
What’s near Janetstown
Typical jobs here are in homes near Thurso High School. The nearest railway station is Thurso station, roughly 2.4 miles north-east. Further afield, we also cover the area around Dunbar Hospital (1.8 miles north-east) and Thurso Heritage Museum (2.7 miles north-east). Open spaces near Janetstown include Broubster Leans RSPB Reserve and Loch Calder.
About our accreditations · Every repair comes with a one-year guarantee.
