Norfolk · England

Tile repair in Long Row, Norfolk

Chip, crack and drill-hole repairs to floor and wall tiles in Long Row, carried out at your home and guaranteed for a year.

  • Repairs from £95
  • Damaged tile edges
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Long Row?

Tile repair in Long Row without replacing anything

If a tile moves, it may need relaying first, and we will tell you. We repair the tile in place, so there is no need to hunt for a matching tile. We work on porcelain tiles, natural stone & granite and marble, and common reasons people get in touch are drill holes from removed fittings and discontinued tiles you can’t replace.

We guarantee the work for a year. If something isn’t right in that time, we come back and put it right. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Chips in speckled granite tiles filled and colour matched, before and after
Area
Long Row (NR16)
Region
Norfolk
Warranty
One year on every repair
Quotes
From £95. Free and fixed, from your photos
Telephone
0345 017 0787
Page updated
23 October 2026

Work for landlords and builders

Builders use us to fix snagging damage before handover, so there’s no need to replace a damaged item at the last minute. Several plots can be done in one visit.

For anyone letting property in or around Long Row, we can repair and quote for several addresses together. Send photos for each one and we will price them together.

What we do, step by step

Once we’re through the door, we keep the work contained to the one room. We mask off everything nearby, the job takes a few hours, depending on what we find, and we finish by cleaning up and talking you through the result.

  1. We start by cleaning the tile and clearing loose fragments.
  2. Next we fill the damage.
  3. We shape the repair flush with the tile.
  4. We match the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Before we arrive

  • Plan for the room to be out of bounds to pets and children
  • Have somewhere for us to park nearby if possible
  • Let us know which floor the room is on

Ask for a price

You don’t need a survey visit. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we will come back to you with a fixed figure.

Get a fixed quote

Related advice

Our work in Long Row

Long Row is about 7 miles south-east of Attleborough, in Norfolk. Book a date that suits you, and we’ll give you an arrival time in advance, so there is no waiting around. Long Row is one of 797 towns and villages in Norfolk where we work.

Postcode districts we cover here: NR16. Whether you live on Long Row and Heywood Road or a nearby road, we can come to you. Nearby, we also work in Goose Green (1 mile west), Tibenham (1 mile north), Gissing (2 miles south-east), Sneath Common (2 miles east) and Cargate Common (2 miles north). Further out, we also cover Norwich (15 miles north-east), Wymondham (9 miles north), Attleborough (7 miles north-west), Watton (15 miles north-west), Norwich Lanes (14 miles north-east) and Hethersett (11 miles north).

Near you in Long Row

For rail, the closest station is Diss station, roughly 4.9 miles south of the centre. Well-known places in the area include Burston Strike School Museum (2.8 miles south) and Buckenham Castle (3.4 miles north-west).

Map of Long Row © OpenStreetMap contributors

DIY repairs versus a professional job

A DIY attempt isn’t a disaster. We remove the old filler and start again, so it does not stop a professional repair. It does add a little time, so tell us about it when you send pictures.

Kits are cheap and easy to find, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Doing it properly first is normally the cheaper route.

Long Row: your questions answered

How soon can you come?

That depends on our diary for your area. Send pictures with your postcode and we’ll reply with the earliest dates.

Do the materials smell?

There can be some smell while we work. It clears as the materials cure.

Are you accredited?

Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

Will the price change on the day?

If we find something the photos didn’t show, we explain it first. The price only changes if you agree.

Can a cracked tile be fixed in place?

Generally, if it isn’t loose.

Is it worth repairing rather than replacing?

Typically, if the item is otherwise sound. A repair avoids removal and making good. If replacing would be better, we’ll say so.

Are there extra charges for Long Row?

No. Our quotes include travel, with the same prices everywhere we work.

How do I book?

Use the quote form or ring 0345 017 0787, and we will take it from there.

What we cannot put right

We’d rather lose a job than do one that will not last, so here’s what a repair cannot put right:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send photos and we’ll say what we think before booking.

What we work on

  • Porcelain tiles
  • Floor and wall tiles
  • Natural stone & granite
  • Marble
  • Ceramic tiles

Prices and what affects them

Repairs from £95. A fixed quote means you know the cost before booking. We look at:

  • Whether we combine several jobs
  • What kind of damage it is
  • Previous DIY repairs that have to come out
  • The colour and finish to match

The price reflects the work involved, not where you live. The full price is agreed before booking.

How to get a fixed price

It only takes a minute to photograph the damage. Try to send:

  • Any earlier repairs or coatings
  • Any details about the material
  • A wider photo showing the whole tiled area
  • A coin beside the damage so we can judge size

Send us a picture of the damage and a wider shot of the whole item, and tell us you’re in Long Row, and we’ll come back with a fixed quote.

Signs you need tile repair in Long Row

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Common reasons people in Long Row contact us are:

  • Cracked floor tiles
  • Drill holes from removed fittings
  • Discontinued tiles you cannot replace
  • Chips from dropped pans and tools

Before booking anyone

  • How long the guarantee is and what it covers
  • When it can be used again
  • Whether they match the colour on site
  • A fixed price, and whether VAT is included

10 questions to ask before you book

Why repair rather than replace?

Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. Repairing it leaves the tile where it is. Repairs from £95, with every job priced individually. Every job is a little different, so we price each one individually. What’s damaged, how badly and how easy it is to reach all play a part, and combining jobs on one visit brings the cost down.

What you get with us

  • Colour-matched on site
  • We leave the room as we found it
  • Every repair guaranteed for a year
  • A fixed quote before booking

Take a look at our pricing.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.