Norfolk · England

Tile Repair in Norwich Lanes

Chip, crack and drill-hole repairs to floor and wall tiles at your home in Norwich Lanes, with a one-year guarantee on every repair.

  • Repairs from £95
  • Cracked floor tiles
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Norwich Lanes

About our tile repair in Norwich Lanes

The tile stays where it is, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we will say so. We work on marble, ceramic tiles and floor and wall tiles, and the jobs we see most are damaged tile edges and chips from dropped pans and tools.

A one-year guarantee comes with the work, just as it does everywhere we cover. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Area
Norwich Lanes (NR2, NR1, NR3)
Area hub
Norfolk
Warranty
A year, on every repair
Price
From £95. Free and fixed, from your pictures
Telephone
0345 017 0787
Last updated
23 October 2026

How we price tile repair

Repairs from £95. Prices are worked out job by job, from your photos. What matters most is:

  • What the surface is made of
  • Whether old repairs or coatings need taking off
  • Access to the area
  • Whether it’s a chip, crack, burn or wear

Every job is a little different, so each one is priced on its own. The size and type of damage, the material and access all make a difference, and doing several things on one visit costs less than separate visits.

Quotes from your photos

You can generally get a fixed price without us visiting. To make it quick:

  • Daylight if possible, and no flash reflection
  • The material, if you know it
  • The postcode, so we can plan the visit
  • A close-up of the damage, in focus

If you are in Norwich Lanes and want a price, pictures are the quickest way: one close up, one from further back, plus your postcode. You will get a fixed quote with dates to choose from.

When to call us in Norwich Lanes

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

It’s worth getting a quote if you see:

  • Damaged tile edges
  • Chips from dropped pans and tools
  • Drill holes from removed fittings
  • Cracked floor tiles

What to look for in a quote

  • Whether the price covers travel
  • Whether the price is fixed and includes VAT
  • What happens if they find more damage
  • How to look after the finish

10 questions to ask before you book

What happens on the day

Your technician turns up when we said we would, introduces themselves and looks over the damage before anything else. The floor and nearby surfaces are covered before any work starts. The work itself takes a morning or an afternoon, and the room is left clean and tidy.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. We match the colour and pattern by hand.
  5. Finally we seal it to match the tile.

How to prepare

  • Tell us about any previous repairs or coatings
  • Have somewhere for us to park nearby if possible
  • Tell us if there are stairs or a lift

Get a quote

We price from photos so you do not have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you’ll get a fixed figure back.

Send photos for a quote

Related advice

About Norwich Lanes

Norwich Lanes is about 1 mile south of Norwich, in Norfolk. We travel to homes and businesses in Norwich Lanes and the surrounding area, so nothing has to leave your home. We cover 797 places in Norfolk.

Jobs in NR2, NR1 and NR3 work the same way as everywhere else we cover. Local streets include Barn Road, Alms Lane and Rose Lane, and we cover them all. We also travel to Golden Triangle (1 mile west), Norwich (1 mile north), Heigham (1 mile west), Lakenham (1 mile south) and Eaton (2 miles south-west). We also work in nearby towns such as Dereham (15 miles west), Wymondham (8 miles south-west), Attleborough (14 miles south-west), North Walsham (14 miles north), Hethersett (5 miles west) and Cringleford (3 miles south-west).

What’s near Norwich Lanes

Our clients here include homes close to The Free School Norwich, The Belgian Monk pub and Town Close House Preparatory School and the streets around them. Also close by are Church of St John Maddermarket (less than half a mile north-west), Sir Isaac Newton Sixth Form (under half a mile south-west) and Chapelfield Gardens (less than half a mile south-west). For rail, the closest station is Norwich station, about 0.7 miles east of the centre. Nearby you will also find Costessey Hall (4.4 miles north-west) and Royal Arcade (under half a mile south). Open spaces near Norwich Lanes include Wensum Local Nature Reserve.

Map of Norwich Lanes © OpenStreetMap contributors

Why repair rather than replace?

Replacing a tile means breaking it out, tracking down a matching tile and risking the tiles around it. A repair leaves the tile where it is. Prices start from £95. There are no surprise extras on the day. The price we quote from your pictures is the price you pay, unless the damage turns out to be different, in which case we talk to you first.

Why Norwich Lanes clients choose us

  • Work done at your home or business
  • No need to remove anything
  • Free fixed quotes from pictures
  • Colour-matched on site

See our pricing.

Landlords, agents and businesses in Norwich Lanes

We work for landlords, letting agents and housing providers in Norwich Lanes as well as homeowners. A repair between tenants keeps the property empty for less time, and it normally costs far less than a refit.

If you manage property in Norwich Lanes, we can repair and quote for several addresses together. Send pictures for each one and we’ll come back with a combined price.

DIY kit or professional repair?

If you do try a kit, read the instructions carefully and work on a clean, dry surface, and don’t use it until it has fully cured. If it does not work out, we can still repair it properly.

It’s tempting to reach for a kit, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Doing it properly first is usually the cheaper route.

When a repair is not the answer

Before booking, it’s worth knowing the limits:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we will give you a straight answer.

Surfaces we repair

  • Floor and wall tiles
  • Marble
  • Porcelain tiles
  • Ceramic tiles
  • Natural stone & granite

FAQs for Norwich Lanes

Are you accredited?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

How do I book?

Just photos, your postcode and a contact number. On the day, we only need access to the room.

Is the work guaranteed?

All our work carries a one-year guarantee. We’ll explain what it covers when we quote.

How soon can you come?

We’ll give you dates with your quote. If it’s urgent, say so and we will do what we can.

Can you price it without visiting?

In nearly every case. We only ask to see it in person if the pictures cannot show what we need.

Is there a call-out fee?

Travel is included in the price, with the same prices everywhere we work.

I rent my home. Can I book you?

Of course. Check with your landlord; we can send the quote to them too.

Do you come to Norwich Lanes?

Yes. We work across the UK and travel to Norwich Lanes. Send pictures and we’ll quote, or call 0345 017 0787.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.