Suffolk · England
Tile repair in Long Thurlow, Suffolk
Damaged tiled area in Long Thurlow? We repair it in place, match it on site and back it with a one-year guarantee.
- Repairs from £95
- Discontinued tiles you can’t replace
- Damaged tile edges
Should I try a DIY kit first?
It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.
Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is generally the cheaper route.
How we handle tile repair in Long Thurlow
If a tile moves, it may need relaying first, and we’ll tell you. We repair the tile in place, so you don’t need to find a spare. We work on ceramic tiles, natural stone & granite and floor and wall tiles, and common reasons people get in touch are drill holes from removed fittings and discontinued tiles you can’t replace.
You’re covered after we leave: each job carries a one-year guarantee, and we explain what it covers before you book. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.
- Area
- Long Thurlow (IP31)
- County
- Suffolk
- Guarantee
- A year, on every repair
- Quote
- From £95. Free, fixed price from pictures
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
Work for landlords and builders
We are used to working with agents and managing companies. Just send photos, the address and how to get access and we will handle the rest.
Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting. We are CHAS, Constructionline and SafeContractor accredited.
When to call us in Long Thurlow
Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.
Send us a picture if you notice any of these:
- Damaged tile edges
- Cracked floor tiles
- Chips from dropped pans and tools
- Drill holes from removed fittings
Questions to ask before you book
- How your room will be protected
- What aftercare is recommended
- If travel is included in the price
- The length of the guarantee and what it covers
About Long Thurlow
Long Thurlow is about 6 miles north of Stowmarket, in Suffolk. Whether you are in the middle of Long Thurlow or on the outskirts, the service is the same: fixed prices, tidy work and a one-year guarantee. Long Thurlow is one of 731 towns and villages in Suffolk where we work. We work right across the region, from Long Thurlow to London (70 miles away).
Here we cover the IP31 postcode area. Streets in the area include Willow Drive and Long Thurlow Road. Close by, we cover Badwell Green (1 mile north), Great Ashfield (1 mile south-west), Badwell Ash (1 mile north-west), Four Ashes (2 miles north) and Wyverstone (2 miles east). Within a short drive, we also cover Bury St Edmunds (10 miles west), Stowmarket (6 miles south), Diss (10 miles north-east), Needham Market (10 miles south-east), Chilton (6 miles south) and Thurston (6 miles west).
Near you in Long Thurlow
Our clients here include homes close to Church of All Saints, among other places. For rail, the closest station is Elmswell station, about 3 miles south-west. Other landmarks nearby include The Mechanical Music Museum & Bygones (3.4 miles east) and Finningham Cromwells Plantation (2.8 miles north-east). Open spaces near Long Thurlow include Norton Wood.
What we do, step by step
On the day itself, there’s little for you to do. Show us the job, point us to the room, and we’ll get on with it. Most visits take a few hours, including clearing up.
- First the tile is cleaned and loose pieces removed.
- The chip, crack or hole is filled.
- We shape the repair flush with the tile.
- We recreate the colour and pattern by hand.
- Finally we seal it to match the tile.
How to prepare
- Keep a parking space free if you can
- Let us know which floor the room is on
- Open a window if you can
Ask for a price
For most jobs, pictures are all we need to give you a price. Add a line about what happened and your postcode, and we will send back a fixed quote and some dates.
Advice
Repair or replace in Long Thurlow?
Swapping out a damaged tile means breaking it out, finding a match and risking the tiles around it. A repair keeps the original tile. Prices start from £95. No two jobs are quite the same, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all play a part, and doing several things on one visit costs less than separate visits.
Why book with us
- We leave the room as we found it
- Colour mixed on the day to match
- Straight answers about what a repair can do
- Accredited with CHAS, Constructionline and SafeContractor
See our pricing.
Prices and what affects them
Repairs from £95. Quotes are free and the price is fixed. What we take into account:
- What kind of damage it is
- How many areas need work
- How many items we do on one visit
- Any earlier repairs that need removing first
We don’t add extras on the day. The price we quote from your photos is the price you pay, and if the damage turns out to be different, we discuss it before starting.
Send photos for a quote
Two or three clear photos are generally enough. It helps if you send:
- Where you are, by postcode
- A coin beside the damage so we can judge size
- Any earlier repairs or coatings
- The material, if you know it
Upload pictures of the damage and a wider shot of the entire item, and tell us you are in Long Thurlow, and we will come back with a fixed quote.
What a repair can’t fix
Some jobs aren’t right for a repair, for example:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send photos and we’ll say what we think.
What we work on
- Marble
- Natural stone & granite
- Porcelain tiles
- Ceramic tiles
- Floor and wall tiles
Also near Long Thurlow
What else we do in Long Thurlow
Long Thurlow questions
Is there a call-out fee?
There is no separate call-out charge. The fixed quote covers the visit and the work.
What do you need from me?
Send pictures through the quote form or call 0345 017 0787.
Can you redo someone else’s repair?
Yes, we often do. It can add a little time, which we include in the quote.
Does someone need to be in?
Yes. The technician needs access to the room for the visit, at a time we agree with you.
What happens once I’ve sent photos?
You get a fixed quote and available dates. If we need another angle, we’ll ask.
Is there any odour?
A little, depending on the job. Ventilation keeps it to a minimum.
Is my repair covered?
Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.
How soon can you come?
Your quote comes with available dates. If it’s urgent, say so and we’ll do what we can.
About our accreditations · Every repair comes with a one-year guarantee.
