Cumbria · England
Tile repair in Longtown, Cumbria
Our technicians come to Longtown for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, with a one-year guarantee.
- Repairs from £95
- Discontinued tiles you can’t replace
- Chips from dropped pans and tools

Tile repair at your home in Longtown
We repair the tile in place, so there is no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we’ll say so. Whether it’s chips from dropped pans and tools and cracked floor tiles, we can help, on marble, floor and wall tiles and ceramic tiles alike.
A one-year guarantee comes as standard, so you are not left on your own once we’ve gone. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

- Area
- Longtown (CA6)
- Area hub
- Cumbria
- Guarantee
- A year, on every repair
- Quotes
- From £95. Free, fixed price from pictures
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
Signs you need tile repair in Longtown
Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.
Look out for any of the following:
- Damaged tile edges
- Drill holes from removed fittings
- Chips from dropped pans and tools
- Discontinued tiles you can’t replace
Comparing quotes
- Who turns up on the day
- Aftercare advice
- How changes to the job are handled
- The length of the guarantee and what it covers
Landlords, agents and businesses in Longtown
We work for landlords, letting agents and housing providers in Longtown as well as householders. Repairing between tenancies keeps void periods short, and it usually costs far less than a refit.
Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.
Longtown questions
Do the materials smell?
Some materials have a smell while they’re applied. It clears as the materials cure.
Are you accredited?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
Is it worth repairing rather than replacing?
Generally, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. If replacing would be better, we’ll say so.
What areas do you cover?
Everywhere in the UK, Longtown included. Travel is included in the price.
Can you redo someone else’s repair?
Most of the time. Let us know what was used before.
Is there a call-out fee?
There is no separate call-out charge. The fixed quote covers the visit and the work.
How quickly can you book me in?
That depends on our diary for your area. Send pictures with your postcode and we will reply with the earliest dates.
Is it messy?
Dust sheets and masking go down before we start, and tidy up before we leave.
Prices and what affects them
Prices start from £95. Each job gets its own fixed quote. These are the things that affect it:
- The material and finish
- Whether old repairs or coatings need taking off
- The type of damage
- How much damage there is
Set against the cost of replacement, a repair is usually a fraction of the price, because there is no removal, plumbing or making good. Your fixed quote shows exactly what’s included.
How to get a fixed price
You can normally get a fixed quote without us visiting. To make it quick:
- One sharp close-up of the damage
- Where you are, by postcode
- Good light, ideally daylight, without flash glare
- A picture taken from further back
For most jobs, pictures are all we need to give you a price. Add a line about what happened and your postcode, and we will reply with a fixed quote and the earliest dates we have.
The process
The work is clean and fairly quiet, so you can carry on at home. Protection goes down first, then the work takes a morning or an afternoon. Before we leave, we explain the curing time and the aftercare.
- We start by cleaning the tile and clearing loose fragments.
- We fill the chip, crack or hole.
- The repair is levelled to the tile surface.
- We match the colour and pattern by hand.
- We seal the repair to suit the finish of the tile.
Getting ready for the visit
- Clear the area around the damage
- Keep children and pets away from the room on the day
- Have somewhere for us to park nearby if possible
Ask for a price
To get a price, send a couple of photos through our quote form or call us. We will tell you honestly if a repair is the right fix.
Related advice
Why repair rather than replace?
Swapping out a damaged tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it keeps the original tile. Repairs from £95, with every job priced individually. There are no surprise extras on the day. The price we quote from your pictures is the price you pay, and if the damage turns out to be different, we discuss it before starting.
Why choose Surface Doctor in Longtown
- Free fixed quotes from pictures
- CHAS, Constructionline and SafeContractor accredited
- Rooms protected and left tidy
- We come to you, anywhere in the UK
Take a look at our pricing.
Should I try a DIY kit first?
For a hairline mark somewhere you will never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.
If you’ve already tried a DIY fix, that’s fine. We take the old repair out and do it properly, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send photos.
Covering Longtown
Longtown is about 8 miles north of Carlisle, in Cumbria. We work in every kind of home, old or new, large or small, as well as offices, shops and holiday lets. Longtown is one of 438 places in Cumbria we cover. We work right across the region, from Longtown to Newcastle upon Tyne (53 miles away).
Postcode districts we cover here: CA6. That includes homes on High Street, Swan Street and Burn Street and the roads around them. With the A7 and A6071 close by, Longtown is easy for our technicians to reach. We also travel to Netherby (2 miles north-east), Blackbank (2 miles south-west), Westlinton (3 miles south), Springfield (4 miles west) and Gretna Green (4 miles west). Larger places within reach include Carlisle (8 miles south), Currock (9 miles south), Raffles (8 miles south), Botcherby (9 miles south), Morton (9 miles south) and Wigton (15 miles south-west).
What’s near Longtown
In Longtown, that means homes near The Globe Tavern, Church of St Andrew and Longtown Primary School. The nearest railway station is Gretna Green station, about 3.9 miles west. Further afield, we also cover the area around Gretna Green Story Exhibition (3.7 miles west).
What we cannot put right
Honesty matters more than a booking, so here’s what a repair won’t do:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send pictures and we’ll say what we think.
Materials we work on in Longtown
- Natural stone & granite
- Marble
- Floor and wall tiles
- Ceramic tiles
- Porcelain tiles
Also near Longtown
Other services in Longtown
About our accreditations · Every repair comes with a one-year guarantee.

