Shetland Islands · Scotland
Tile repair in Mail, Shetland Islands
Damaged tiled area in Mail? We put it right where it is, match it on site and back it with a one-year guarantee.
- Repairs from £95
- Cracked floor tiles
- Chips from dropped pans and tools
Mail questions
Do you cover Mail?
Yes. We work across the UK and come to Mail. Send us pictures for a fixed quote, or call 0345 017 0787.
Can landlords book you?
Yes. We work for landlords, agents, builders and businesses as well as householders across the Shetland Islands.
Can pets and children be at home?
On the day, the room should be kept clear of pets and children.
Are you accredited?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
Which areas do you work in?
All of the Shetland Islands, and the rest of the UK. There’s no extra charge for travel.
Can a cracked tile be fixed in place?
Usually, if it isn’t loose.
Can you quote from pictures?
In nearly every case. If pictures don’t show enough, we’ll ask for another angle.
Is repairing better than replacing?
Usually, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. We’ll tell you honestly if replacement makes more sense.
Tile repair in Mail without replacing anything
If a tile moves, it may need relaying first, and we will say so. We repair the tile in place, so you do not need to find a spare. Whether it’s cracked floor tiles and chips from dropped pans and tools, we can help.
Your repair is guaranteed for a year, as with every job we do. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.
- Area
- Mail (ZE2)
- Area hub
- Shetland Islands
- Warranty
- A year, on every repair
- Price
- From £95. Free, fixed price from pictures
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
Should I try a DIY kit first?
It’s natural to want to try a repair yourself. The trouble is that kit repairs often look fine at first and then fail, and then the old filler has to be removed first.
If you do try a kit, read the instructions carefully, and don’t use it until it has fully cured. If it fails, we can still put it right.
Prices and what affects them
Prices start from £95. Every quote is fixed and free. What we take into account:
- Whether it’s a chip, crack, burn or wear
- The colour and finish to match
- How much damage there is
- How many items we do on one visit
No two jobs are quite the same, so each one is priced on its own. The size and type of damage, the material and access all make a difference, and doing several things on one visit costs less than separate visits.
Getting a price from photos
You can take the pictures on your phone, there is no need for anything special. Just ensure we can see:
- Any details about the material
- Daylight if possible, and no flash reflection
- A close-up of the damage, in focus
- Your postcode, so we can check dates
No survey visit is needed: we price from photos. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and we’ll come back with a fixed figure.
Our work in Mail
Mail is about 9 miles south of Lerwick, in the Shetland Islands. Our work suits any type of property, from flats and terraces to detached houses and new builds, plus businesses and rented homes. Mail is one of 63 towns and villages in the Shetland Islands where we work.
Every address in ZE2 is covered. We also travel to Bremirehoull (1 mile north), Cunningsburgh (1 mile north), Aithsetter (2 miles north-east), Sandwick (2 miles south) and Hoswick (3 miles south). We also work in nearby towns such as Lerwick (9 miles north), Sound (8 miles north) and Scalloway (7 miles north). For island and remote addresses, ring us first and we will plan the trip.
Around Mail
We visit homes around Mail Church, among other places. Not far away are Loch of Fladdabister.
Honest limits
To be straight with you, there are a few things a repair won’t fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us photos and we’ll tell you honestly before booking.
Surfaces we repair
- Natural stone & granite
- Marble
- Floor and wall tiles
- Ceramic tiles
- Porcelain tiles
What we do, step by step
Nothing needs to be moved out of the room. Everything we use comes in the van with us, lay protective sheets and get going once we have agreed what we are doing. It normally takes a morning or an afternoon, and you can get on with other things while we are there.
- We start by cleaning the tile and clearing loose fragments.
- Next we fill the damage.
- The repair is levelled to the tile surface.
- We match the colour and pattern by hand.
- Finally we seal it to match the tile.
Before we arrive
- Mention if the room is upstairs or in a flat
- Keep pets and children out of the room while we work
- Point us to the nearest place to park
Getting a price
You don’t need a survey visit. Nearly every job can be priced from pictures: we need a close-up, a wider picture and your postcode, and we’ll reply with a fixed price.
Related advice
Nearby places to Mail
More services for Mail
For landlords and businesses
We work for landlords, letting agents and housing providers in Mail as well as householders. Repairing between tenancies keeps void periods short, and it costs much less than replacing.
We regularly price jobs from inventory or check-out photos. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.
Repair or replace: which is better?
Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair keeps the original tile. Prices start from £95. We don’t add extras on the day. What we quote from your pictures is what you pay, and if the damage turns out to be different, we discuss it before starting.
Why us?
- Everything repaired in place
- Fixed prices from your pictures
- One-year guarantee on every repair
- Colours mixed by hand to suit your surface
See our prices page.
Signs you need tile repair in Mail
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
It’s worth getting a quote if you see:
- Discontinued tiles you can’t replace
- Chips from dropped pans and tools
- Damaged tile edges
- Drill holes from removed fittings
Questions to ask before you book
- Aftercare advice
- If travel is included in the price
- How soon you can use it again
- What the guarantee covers, and for how long
About our accreditations · Every repair comes with a one-year guarantee.
