Essex · England
Tile repair in New England, Essex
We travel to New England for chip, crack and drill-hole repairs to floor and wall tiles. Everything is done in place, with a one-year guarantee.
- Repairs from £95
- Damaged tile edges
- Chips from dropped pans and tools
New England: your questions answered
Is a repair better than a new one?
Generally, yes. A repair skips the removal, fitting and redecorating. If it isn’t worth repairing, we will tell you.
Can you quote from photos?
Generally, yes. Clear photos let us give you a fixed quote without visiting.
Which areas do you work in?
We work UK-wide, so New England is covered. Our prices are the same everywhere.
Is there a guarantee?
Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.
How do I book?
A close-up, a wider photo and your postcode. Then we will agree a date.
Is it OK to have pets in the house?
Just keep them out of the work area. We’ll tell you when the room can be used again.
Do you charge for travel?
Travel is included in the price, with the same prices everywhere we work.
Can you fill holes left by old fittings?
Yes. Drill holes from old rails and shelves are a common job.
How we handle tile repair in New England
The tile stays where it is, so you don’t need to find a spare. A loose or rocking tile may need relaying first, and we will say so. We regularly repair porcelain tiles, ceramic tiles and natural stone & granite, and common reasons people contact us are drill holes from removed fittings and damaged tile edges.
Every repair comes with our one-year guarantee. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.
- Area
- New England (CO9)
- Area hub
- Essex
- Guarantee
- One year on every repair
- Quote
- From £95. Fixed and free, based on pictures
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
Common problems we fix in New England
Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.
Typical reasons for a call-out include:
- Chips from dropped pans and tools
- Discontinued tiles you can’t replace
- Drill holes from removed fittings
- Cracked floor tiles
Before you book anyone
- What prep work is covered
- Who turns up on the day
- What happens if the damage is worse than the photos show
- Whether the price is fixed and includes VAT
Covering New England
New England is about 3 miles south-east of Haverhill, in Essex. Whether you’re in the middle of New England or on the outskirts, we offer exactly the same service: fixed prices, tidy work and a one-year guarantee. New England is one of 644 towns and villages in Essex we cover. We work right across the region, from New England to London (46 miles away).
Here we cover the CO9 postcode area. If you are just outside New England, we cover Sturmer (1 mile north-west), Birdbrook (1 mile south), Calford Green (1 mile north), Steeple Bumpstead (2 miles south-west) and Kedington (2 miles north). Further out, we also cover Braintree (13 miles south), Saffron Walden (11 miles west), Halstead (10 miles south-east), Great Dunmow (14 miles south-west), Great Notley (14 miles south) and Bocking (12 miles south).
Near you in New England
Our clients here include homes close to Church of St Leonard and Haverhill Railway Walks. Nearby you will also find Haverhill and District Local History Centre (2.5 miles north-west) and Clare Castle (4.2 miles east).
- Other local spots include Bumpstead Rural District (1.1 miles south-west)
Also near New England
More services for New England
Can I fix it myself?
It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.
If you’ve already tried a DIY fix, that’s fine. We take the old repair out and do it properly, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send pictures.
Work for landlords and builders
We regularly work with letting and managing agents. Just send photos, the address and how to get access and we’ll handle the rest.
For anyone letting property in or around New England, we can repair and quote for several addresses together. Just send photos for each address and we’ll come back with a combined price.
How the visit works
A typical visit goes like this: we arrive on time, sheet and mask the area around the job, do the job and clear up. Allow a morning or an afternoon. Before leaving, we tell you how long to leave it and how to care for it.
- First the tile is cleaned and loose pieces removed.
- The chip, crack or hole is filled.
- The repair is levelled to the tile surface.
- We match the colour and pattern by hand.
- The repair is sealed to suit the tile’s finish.
How to prepare
- Move bottles, mats and clutter away from the area
- Keep a parking space free if you can
- Keep children and pets away from the room on the day
Ask for a price
Most clients in New England get their price from pictures. Tell us what happened and where you are, and we’ll reply with a fixed quote and the earliest dates we have.
Related advice
What a repair can’t fix
In fairness, there are a few things a repair will not fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us pictures and we will tell you honestly.
What we work on
- Ceramic tiles
- Natural stone & granite
- Floor and wall tiles
- Marble
- Porcelain tiles
Why repair rather than replace?
Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. Repairing it leaves the tile where it is. Our tile repair starts from £95. Compared with replacing, a repair is normally a fraction of the price, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.
What you get with us
- Work done at your home or business
- Colours mixed by hand to suit your surface
- Nothing taken out or refitted
- One visit for most repairs
Take a look at our prices page.
Prices and what affects them
Repairs from £95. There are no hourly rates or hidden extras. The price depends on:
- The size and number of damaged areas
- Where the damage is and how we get to it
- How many items we do on one visit
- The material and finish
The price depends on how much damage there is and what kind, what it’s made of and how many items we do on one visit. We give a fixed price from your photos, so there are no surprises on the day.
Send photos for a quote
Photographing the damage takes a minute, and it saves a visit. Please include:
- Details of any past repairs
- Where you are, by postcode
- One picture of the entire tiled area
- A clear, close picture of the problem area
The quickest way to a price is to send two or three pictures using our quote form or call us. We will say immediately whether it can be repaired.
About our accreditations · Every repair comes with a one-year guarantee.
