Sunderland · England
Tile Repair for New Herrington homes
We travel to New Herrington for chip, crack and drill-hole repairs to floor and wall tiles. Everything is done in place, with a one-year guarantee.
- Repairs from £95
- Damaged tile edges
- Chips from dropped pans and tools

About our tile repair in New Herrington
We repair the tile in place, so there’s no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we will say so. We are often asked to fix chips from dropped pans and tools and damaged tile edges, across natural stone & granite, porcelain tiles and ceramic tiles.
You’re covered after we leave: each job carries a one-year guarantee, and we will explain exactly what it covers when we quote. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.
- Location
- New Herrington (DH4)
- County
- Sunderland
- Warranty
- A year, on every repair
- Quotes
- From £95. Free, fixed quote from pictures
- Call
- 0345 017 0787
- Last updated
- 23 October 2026

New Herrington: your questions answered
How quickly can you book me in?
We’ll give you dates with your quote. If it’s urgent, say so and we’ll do what we can.
Will the price change on the day?
It’s rare, but if it happens we talk to you first. The price only changes if you agree.
Is there a guarantee?
All our work carries a one-year guarantee. We will explain what it covers when we quote.
Do you cover New Herrington?
Yes. We cover the entire UK and travel to New Herrington and the rest of Sunderland. Send photos and we will quote, or call 0345 017 0787.
Which areas do you work in?
Everywhere in the UK, New Herrington included. There’s no extra charge for travel.
Can I add another job to the visit?
Yes. Combining jobs on one visit brings the cost down. Send pictures of everything you’d like done.
Is a repair better than a new one?
In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. We’ll be honest if it’s not worth it.
Can a cracked tile be fixed in place?
Normally, as long as it’s still firmly stuck down.
Also near New Herrington
Also in New Herrington
Should you replace it?
Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it leaves the tile where it is. Prices start from £95. Every job is a little different, so each one is priced on its own. The size and type of damage, the material and access all make a difference, and combining jobs on one visit brings the cost down.
Why us?
- Rooms protected and left tidy
- Colour-matched on site
- CHAS, Constructionline and SafeContractor accredited
- We’ll tell you if it’s not worth repairing
Take a look at our full price list.
What we do, step by step
We begin by going over the job with you, so you know exactly what we are doing. Then the area is sheeted and masked and we start. Allow a morning or an afternoon, and we’ll tell you if anything changes.
- We start by cleaning the tile and clearing loose fragments.
- Next we fill the damage.
- We shape the repair flush with the tile.
- The colour and pattern are recreated by hand.
- Finally we seal it to match the tile.
How to prepare
- Keep a parking space free if you can
- Plan for the room to be out of bounds to pets and children
- Clear toiletries, mats and anything else from around the area
Get a quote
The quickest way to a price is to send a couple of photos through our quote form or ring us. We’ll say straight away whether it can be repaired.
Read more
About New Herrington
New Herrington is about 2 miles north of Houghton-le-Spring, in Sunderland. Our repair technicians come to customers in New Herrington, so nothing has to leave your home. New Herrington is one of 75 places in Sunderland where we work. You can also see our page for Newcastle upon Tyne, about 11 miles away.
Jobs in DH4 are booked in the same way as anywhere else. Whether you live on Calamint Crescent, Yellowrattle Way and Conica Lane or anywhere nearby, a technician can come to you. If you’re just outside New Herrington, we cover Philadelphia (1 mile south-west), West Herrington (1 mile east), Newbottle (1 mile south), Shiney Row (1 mile west) and Penshaw (1 mile north-west). Within a short drive, we also cover Sunderland (4 miles north-east), Washington (3 miles north-west), Sunniside (5 miles north-east), Fulwell (6 miles north-east), Hendon (5 miles north-east) and Ford (3 miles north-east).
Local landmarks in New Herrington
We visit homes around St Oswald, Houghton-le-Spring Rectory park and Shiney Row Primary School, among other places. For rail, the closest station is Chester-Le-Street station, roughly 4 miles west of the centre. Other landmarks nearby include Galleries Shopping Centre (3.1 miles north-west) and Lambton Castle (2.3 miles west). For a walk, there is WWT Washington and Warden Law.
- Parks and local facilities nearby include East and Middle Herrington (1.6 miles east)
DIY repairs versus a professional job
If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send photos.
What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.
Prices and what affects them
Repairs from £95. There are no hourly rates or hidden extras. The price is based on:
- What the surface is made of
- Previous DIY repairs that have to come out
- How much damage there is
- Unusual colours or finishes
Our prices are the same across the UK, so there is no premium for New Herrington. The job itself decides the price: the material, the amount of damage and how many items.
Getting a price from photos
You can take the photos on your phone. Just ensure we can see:
- A coin or ruler next to the damage for scale
- A wider photo showing the entire tiled area
- Details of any past repairs
- The postcode, so we can plan the visit
Upload photos of the damage and a wider shot of the whole item, with your DH4 postcode, and we will reply with a fixed quote.
When a repair is not the answer
We won’t take on work that won’t last, so here’s what a repair cannot put right:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send photos and we will give you a straight answer.
Materials we repair
- Natural stone & granite
- Floor and wall tiles
- Marble
- Porcelain tiles
- Ceramic tiles
What we’re called out for in New Herrington
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
Keep an eye out for these signs:
- Damaged tile edges
- Drill holes from removed fittings
- Discontinued tiles you can’t replace
- Cracked floor tiles
Before you book anyone
- Whether a trained technician does the job
- Whether the price covers travel
- Whether the colour is mixed to match
- What aftercare is recommended
Work for landlords and builders
Hotels, guest houses and holiday lets cannot afford rooms out of action for long, so most of our work is done in a single visit. We’ll fit around changeovers where we can.
We work for landlords, letting agents and housing providers in New Herrington as well as homeowners. Repairing between tenancies keeps void periods short, and it costs much less than replacing.
About our accreditations · Every repair comes with a one-year guarantee.

