Scotland

Tile Repair in Dumfries and Galloway

From the largest town to the smallest village in Dumfries and Galloway, our technicians come to you for tile repair. Fixed quotes from photos, and a one-year guarantee.

Tile Repair in Dumfries and Galloway

How tile repair works in Dumfries and Galloway

If a tile moves, it may need relaying first, and we’ll tell you. The tile stays where it is, so there’s no need to hunt for a matching tile. Our repair technicians work on porcelain tiles, natural stone & granite and marble, and the jobs we see most are cracked floor tiles and damaged tile edges.

Visits start with a quick look at the job together, so there are no surprises. Then the area is sheeted and masked and we start. It normally takes a morning or an afternoon, and we will tell you if anything changes.

  1. First the tile is cleaned and loose pieces removed.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. We seal the repair to suit the finish of the tile.

What you’ll pay

Repairs from £95, with every job priced individually. We do not add extras on the day. The price we quote from your photos is the price you pay, and if the damage turns out to be different, we discuss it before starting.

Why clients in Dumfries and Galloway choose us

  • Everything repaired in place
  • Colours mixed by hand to suit your surface
  • Honest advice, even when it means no job
  • One-year guarantee on every repair

Getting a price

You do not need a survey visit. Nearly every job can be priced from pictures: we need a close-up, a wider picture and your postcode, and we will reply with a fixed price.

Landmarks near Dumfries

Our customers here include homes close to Myles Bar, Dumfries Academy and Dumfries. Dumfries has its own railway station: Dumfries station. Further afield, we also cover the area around Gracefield Arts Centre (under half a mile north) and Dumfries Castle (1 mile south). For a walk, there’s Lochaber Loch.

What a repair cannot fix

To be straight with you, some problems need a different fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Common problems we fix in Dumfries and Galloway

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

It’s worth getting a quote if you see:

  • Damaged tile edges
  • Drill holes from removed fittings
  • Cracked floor tiles
  • Chips from dropped pans and tools

DIY repairs versus a professional job

If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it won’t stop us repairing it. Just mention it when you send pictures, as it can add time.

You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair won’t last.

For landlords and businesses

For developers and builders, we fix damage before handover. Several plots can be done in one visit to keep costs down.

Landlords, letting agents and housing providers in Dumfries and Galloway use us as well as homeowners. Repairing between tenancies keeps void periods short, and it usually costs far less than a refit.

Why repair rather than replace?

Swapping out a damaged tile means breaking it out, finding a match and possibly cracking its neighbours. Repairing it keeps the original tile.

Questions to ask before you book

  • Is the price fixed, and does it include VAT?
  • Whether there are any call-out or travel charges
  • How your room will be protected
  • What preparation is included

Common questions in Dumfries and Galloway

What if the damage is worse than the pictures show?

We will show you and explain before doing anything extra. Nothing extra is done without your say-so.

It’s been repaired before. Can you still fix it?

Yes, regularly. Removing the old work can add time, and that’s in the quote.

Can a cracked tile be fixed in place?

Typically, as long as it’s still firmly stuck down.

Are you accredited?

Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

How quickly can you book me in?

Your quote comes with available dates. If it’s urgent, say so and we’ll do what we can.

Can pets and children be at home?

Please keep children and pets out of the room during the visit. The rest of the house is unaffected.

Can you quote from photos?

In nearly every case. If photos do not show enough, we’ll ask for another angle.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.