Torfaen · Wales
Tile Repair for Pontypool homes
Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in Pontypool and across Torfaen. Free, fixed quotes from your photos.
- Repairs from £95
- Chips from dropped pans and tools
- Drill holes from removed fittings
Tile repair in Pontypool without replacing anything
If a tile moves, it may need relaying first, and we’ll tell you. We repair the tile in place, so you don’t need to find a spare. Whether it’s damaged tile edges and chips from dropped pans and tools, we can usually put it right, on porcelain tiles, marble and natural stone & granite alike.
A one-year guarantee comes with the work, just as it does everywhere we cover. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.
- Location
- Pontypool (NP4, NP44)
- County
- Torfaen
- Warranty
- 12 months on all our work
- Price
- From £95. Fixed and free, based on pictures
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
What a repair cannot fix
Some problems need a builder, plumber or fitter rather than us:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send photos and we will say what we think before booking.
Materials we repair
- Ceramic tiles
- Natural stone & granite
- Porcelain tiles
- Marble
- Floor and wall tiles
Pontypool and the surrounding area
Pontypool (Welsh: Pont-y-pŵl) is about 8 miles north of Newport, in Torfaen. We agree a date that works for you, and we’ll give you an arrival time in advance, so there is no waiting around. We cover 67 places across Torfaen. Our jobs stretch from Pontypool to Birmingham (about 72 miles away).
Jobs in NP4 and NP44 work the same way as everywhere else we cover. Streets in the area include Market Street, High Street and Clifton Square. With the A4042 and A4043 close by, Pontypool is easy for our repair technicians to reach. Nearby, we also work in Trosnant (1 mile north-west), Cwmynyscoy (1 mile south-west), Upper Race (1 mile south-west), Griffithstown (1 mile south) and Penyrheol (1 mile south). Larger places within reach include Cwmbrân (3 miles south), Cwmbran Central (3 miles south), Abersychan (3 miles north-west), Blaenavon (6 miles north), St Dials (3 miles south) and Fairwater (4 miles south). As one of the bigger places in Torfaen, Pontypool sees plenty of our work.
Near you in Pontypool
Our customers here include homes close to West Monmouth Comprehensive School, West Monmouth School and The Hanbury Arms and the streets around them. Also close by are Pontypool Park (less than half a mile north), Mount Pleasant United Reformed Church (within half a mile north-west) and Padre Pio RC Primary (0.8 miles north-west). For rail, the closest station is Pontypool and New Inn station, roughly 0.8 miles east. Further afield, we also cover the area around Cwmbran Shopping Centre (3 miles south) and St Cadocs and Penygarn (1 mile north). The countryside around Pontypool includes Pen Coed Parciau and Cwm Lickey Lake.
How the visit works
A typical visit goes like this: we arrive on time, sheet and mask the area around the job, do the job and tidy away. Plan for a few hours. Before leaving, we tell you when it can be used and what to avoid for the first few days.
- We start by cleaning the tile and clearing loose fragments.
- We fill the chip, crack or hole.
- We shape the repair flush with the tile.
- The colour and pattern are recreated by hand.
- The repair is sealed to suit the tile’s finish.
Preparing for the visit
- Keep pets and children out of the room while we work
- Tell us if there are stairs or a lift
- Have a window or extractor fan available
Get a quote
Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can price the job the same day in most cases.
Related advice
What tile repair costs
Prices start from £95. There’s no area surcharge for Pontypool. The price reflects:
- The type of damage
- The colour and finish to match
- Access to the area
- Whether old repairs or coatings need taking off
Every job is a little different, so we price each one individually. What’s damaged, how badly and how easy it is to reach all make a difference, and combining jobs on one visit brings the cost down.
Send photos for a quote
Good photos mean an accurate price. Here’s what we find most useful:
- The postcode, so we can plan the visit
- Any details about the material
- One picture of the whole tiled area
- Natural light rather than flash
There’s no need for us to visit first. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we’ll reply with a fixed quote.
Pontypool questions
Is there a guarantee?
Every repair comes with a one-year guarantee. Ask us what it covers when you get your quote.
How do I get a price for tile repair in Pontypool?
Repairs from £95. Because every job differs, we price from photos. You’ll get a fixed figure before booking.
What happens next?
We check the damage, the material and your postcode, then reply with a quote with dates.
Can tenants book a repair?
Yes. Check with your landlord; we can send the quote to them too.
Is there a call-out fee?
No. Our quotes include travel, with the same prices everywhere we work.
Will there be a smell?
Expect a mild smell while we’re working.
Is repairing better than replacing?
Generally, yes. A repair skips the removal, fitting and redecorating. If it is not worth repairing, we’ll tell you.
Can a cracked tile be fixed in place?
Typically, as long as it’s still firmly stuck down.
Should I try a DIY kit first?
We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.
For a hairline mark somewhere you’ll never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.
Repair or replace: which is better?
Swapping out a damaged tile means breaking it out, finding a match and risking the tiles around it. A repair keeps the original tile. Our tile repair starts from £95. A repair typically costs much less than people expect, especially compared with replacing and refitting. Photos let us give you the exact figure.
Why choose Surface Doctor in Pontypool
- Repair technicians who travel to you, UK-wide
- One price list for the entire UK
- No need to remove anything
- Free fixed quotes from pictures
Read our full price list.
Places near Pontypool
What else we do in Pontypool
Signs you need tile repair in Pontypool
Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
Most people get in touch when they notice something like this:
- Chips from dropped pans and tools
- Damaged tile edges
- Drill holes from removed fittings
- Discontinued tiles you cannot replace
What your quote should include
- How the colour is matched
- When it can be used again
- Is the price fixed, and does it include VAT?
- How the room is protected while they work
Work for landlords and builders
For developers and builders, we fix damage before handover. We can visit several plots in one trip to keep costs down.
We are used to working with agents and managing companies. Send the address, pictures and access details.
About our accreditations · Every repair comes with a one-year guarantee.
