Scottish Borders · Scotland

Tile repair in Newstead, Scottish Borders

Our repair technicians come to Newstead for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • Cracked floor tiles
  • Discontinued tiles you can’t replace
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Newstead

Honest limits

In fairness, there are a few things a repair will not fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we will say what we think before booking.

Surfaces we repair

  • Porcelain tiles
  • Floor and wall tiles
  • Ceramic tiles
  • Natural stone & granite
  • Marble

Tile repair at your home in Newstead

We repair the tile in place, so there’s no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we’ll tell you. Typical jobs include discontinued tiles you can’t replace and drill holes from removed fittings, in marble, floor and wall tiles and porcelain tiles.

Your repair is guaranteed for a year, as with every job we do. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Before and after: damaged granite tiles repaired in place
Location
Newstead (TD6)
County
Scottish Borders
Cover
One year on every repair
Quotes
From £95. Free, fixed price from pictures
Call
0345 017 0787
Page updated
23 October 2026

For landlords and businesses

We regularly work with letting and managing agents. Send the address, pictures and access details and we’ll handle the rest.

Landlords, letting agents and housing providers in Newstead use us as well as homeowners. Repairing between tenancies keeps void periods short, and it normally costs far less than a refit.

Common questions in Newstead

Can you price it without visiting?

Typically, yes. A close-up and a wider photo are enough to give a fixed quote.

Can tenants book a repair?

Yes. Ask your landlord first, and we can send them the quote if that helps.

Is there a call-out fee?

Travel is included in the price, with the same prices everywhere we work.

How do I get a price for tile repair in Newstead?

Repairs from £95. Every job gets a fixed price from your pictures. Send a close-up and a picture of the whole item and your postcode.

Do you hold any accreditations?

We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Do the materials smell?

There may be a mild smell during the work.

Is it worth repairing rather than replacing?

In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it isn’t worth repairing, we’ll tell you.

Do you cover the entire of the Scottish Borders?

Everywhere in the UK, Newstead included. Travel is included in the price.

Newstead and nearby

Newstead is about 4 miles east of Galashiels, in the Scottish Borders. Clients in Newstead get the same service as everywhere else we cover: a fixed quote from pictures, then a visit to do the work. Newstead is one of 89 places in the Scottish Borders where we work. You can also see our page for Edinburgh, about 31 miles away.

Our visits in TD6 work the same way as everywhere else we cover. From Main Street, Claymires Lane and Back Road or anywhere nearby, we can come to you. Close by, we cover Melrose (1 mile west), Gattonside (1 mile north-west), Newtown St Boswells (2 miles south-east), Darnick (2 miles west) and Bowden (2 miles south). We also work in nearby towns such as Galashiels (4 miles west), Hawick (13 miles south), Kelso (10 miles east), Selkirk (7 miles south-west), Jedburgh (10 miles south-east) and Wilton (13 miles south).

Landmarks near Newstead

Newstead’s nearest station is Tweedbank station, roughly 2.5 miles west. Nearby you’ll also find Commendators House Museum (0.9 miles west) and Castle Holydean (2.9 miles south-west). The countryside around Newstead includes Eildon Hill North and Bemersyde Moss.

Map of Newstead © OpenStreetMap contributors

Repair or replace: which is better?

Replacing a tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. Repairing it keeps the original tile. Prices start from £95. What it costs depends on the type and amount of damage, the material and how many jobs we combine into one visit. We give a fixed price from your photos, so there are no surprises on the day.

Why us?

  • Work done at your home or business
  • We will tell you if it’s not worth repairing
  • Fixed prices from your pictures
  • Colour-matched on site

Read our full price list.

DIY kit or professional repair?

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.

Kits are cheap and easy to find, but the repairs we redo most often are DIY ones that have discoloured or lifted. Getting it right first time is usually cheaper.

When to call us in Newstead

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Send us a picture if you notice any of these:

  • Damaged tile edges
  • Cracked floor tiles
  • Chips from dropped pans and tools
  • Discontinued tiles you can’t replace

What to look for in a quote

  • Whether the price is fixed and includes VAT
  • Whether the colour is mixed to match
  • How the room is protected while they work
  • Whether there are any call-out or travel charges

Choosing a repair company

How it works

Expect a friendly, tidy visit. We agree the arrival time in advance, protect the area, and get on with the job, which normally takes a few hours. If we find something your photos didn’t show, we’ll explain it before carrying on.

  1. First the tile is cleaned and loose pieces removed.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. We seal the repair to suit the finish of the tile.

Getting ready for the visit

  • Keep pets and children out of the room while we work
  • Keep a parking space free if you can
  • Mention if the room is upstairs or in a flat

Getting a price

No survey visit is needed: we price from photos. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through.

Get a fixed quote

Related advice

How we price tile repair

Repairs from £95. We give every job a fixed quote from pictures. This is what makes a difference:

  • Any earlier repairs that need removing first
  • The material and finish
  • The size and number of damaged areas
  • Access to the area

The price reflects the work involved, not where you live. You’ll see the full price before booking, with no extras added later.

Send photos for a quote

When you take your pictures, these tips help us give you a firm price:

  • Daylight if possible, and no flash reflection
  • A picture taken from further back
  • A coin beside the damage so we can judge size
  • A close-up of the damage, in focus

There’s no need for us to visit first. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we’ll reply with a fixed quote.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.