Worcestershire · England
Tile Repair in Norchard
Damaged tiled area in Norchard? We put it right where it is, mix the colour on the day and guarantee the work for a year.
- Repairs from £95
- Chips from dropped pans and tools
- Damaged tile edges

Tile repair at your home in Norchard
The tile stays where it is, so you do not need to find a spare. If a tile moves, it may need relaying first, and we’ll say so. Common call-outs are for discontinued tiles you can’t replace and damaged tile edges, on porcelain tiles, natural stone & granite and ceramic tiles.
Whatever the size of the job, you get the same one-year guarantee. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.
- Location
- Norchard (DY13)
- Area hub
- Worcestershire
- Guarantee
- 12 months on all our work
- Price
- From £95. Free and fixed, from your pictures
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026

When a repair is not the answer
A repair isn’t right for every job, for example:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us pictures and we’ll tell you honestly before booking.
What we work on
- Ceramic tiles
- Natural stone & granite
- Marble
- Floor and wall tiles
- Porcelain tiles
Also in Norchard
DIY kit or professional repair?
Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is usually cheaper.
We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.
About Norchard
Norchard is about 3 miles south-east of Stourport-on-Severn, in Worcestershire. We agree a date that works for you, and we’ll give you an arrival time in advance, so you’re not left waiting in all day. Norchard is one of 376 places in Worcestershire where we work. We work right across the region, from Norchard to Birmingham (about 18 miles away).
Here we cover the DY13 postcode area. Neighbouring places we cover include Crossway Green (1 mile west), Chadwick (1 mile north-west), Waresley (1 mile north), Comhampton (1 mile south) and Hartlebury (1 mile north). Within a short drive, we also cover Worcester (8 miles south), Redditch (12 miles east), Kidderminster (5 miles north), Bromsgrove (7 miles east), Great Malvern (14 miles south) and Droitwich Spa (5 miles south-east).
Local landmarks in Norchard
In Norchard, that means homes near The Mitre Oak pub and St Mary's Church. The closest station to Norchard is Hartlebury station, roughly 1.4 miles north of the centre. Further afield, we also cover the area around Kidderminster Hospital (5.1 miles north) and Elmley Lovett (1.4 miles north-east). Open spaces near Norchard include Wilden Marsh.
What happens on the day
From the moment we arrive, the aim is to do the job without disturbing the rest of your home. Surfaces nearby are masked off, the job takes a few hours, and we finish by cleaning up and talking you through the result.
- We clean the tile and remove loose fragments.
- Next we fill the damage.
- We shape the repair flush with the tile.
- The colour and pattern are recreated by hand.
- Finally we seal it to match the tile.
Before we arrive
- Keep a parking space free if you can
- Let us know if it has been repaired before
- Tell us about parking, stairs or access
Get a quote
Getting a quote takes a couple of minutes: take one close-up and one wider shot of the tiled area, add your postcode and send them over. You will get a fixed quote, not an estimate.
Related advice
What we’re called out for in Norchard
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
Keep an eye out for these signs:
- Cracked floor tiles
- Drill holes from removed fittings
- Chips from dropped pans and tools
- Discontinued tiles you can’t replace
Questions to ask before you book
- The length of the guarantee and what it covers
- What aftercare is recommended
- Whether cleaning and preparation are in the price
- Whether the price is fixed and includes VAT
Repair or replace in Norchard?
Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. A repair leaves the tile where it is. Repairs from £95, with every job priced individually. What it costs depends on how much damage there is and what kind, what it’s made of and how many items we do on one visit. We give a fixed price from your pictures, so there are no surprises on the day.
Why choose Surface Doctor in Norchard
- Every repair guaranteed for a year
- We’ll tell you if it’s not worth repairing
- Dust sheets down, tidy finish
- Everything repaired in place
See our prices page.
Your questions about tile repair in Norchard
Can pets and children be at home?
Yes, as long as they stay out of the room we’re working in. We’ll tell you when the room can be used again.
Is there a call-out fee?
Travel is included in the price, and we charge the same wherever you are.
What do you need from me?
Some photos, your postcode and how to reach you. On the day, access to the room.
What happens next?
We look at the pictures and reply with a fixed price and some dates. If we need another angle, we will ask.
Do you work for landlords and businesses?
Yes, frequently. We quote for multiple addresses and fit around tenancy changeovers.
Is the work guaranteed?
Yes: twelve months. If anything goes wrong with the repair within the year, we return to fix it.
Do you cover Norchard?
Yes, we do. We send a technician to Norchard for every job, with no extra charge for travel.
What if the damage is worse than the pictures show?
Your quote covers the damage in the photos. If there’s more, we will tell you before starting.
What affects the price in Norchard
Prices start from £95. Prices are worked out job by job. The main factors are:
- Previous DIY repairs that have to come out
- The colour and finish to match
- Whether it’s a chip, crack, burn or wear
- How many items we do on one visit
Compared with replacing, a repair is usually a fraction of the price, because there’s no removal, plumbing or making good. The quote lists exactly what you are paying for.
How to get a fixed quote
Most quotes are done from photos alone. To help us price it:
- Natural light rather than flash
- The material, if you know it
- A clear, close picture of the problem area
- A coin or ruler next to the damage for scale
You do not need a survey visit. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we’ll reply with a fixed quote.
For landlords and businesses
If you manage property in Norchard, we’ll quote for several properties at once. Send pictures for each one and we’ll price them together.
Landlords, letting agents and housing providers in Norchard use us as well as homeowners. Repairing between tenancies keeps void periods short, and it costs much less than replacing.
About our accreditations · Every repair comes with a one-year guarantee.

