South Gloucestershire · England

Tile Repair for Old Down homes

Fixed-price tile repair in Old Down and the surrounding area, done in a single visit in most cases.

  • Repairs from £95
  • Cracked floor tiles
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Old Down

Should I try a DIY kit first?

If you do try a kit, read the instructions carefully, ensure the area is clean and completely dry, and give it the full curing time. If it fails, we can still put it right.

DIY kits are sold for most surfaces, and they can tidy up a tiny mark. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair won’t last.

Tile repair in Old Down without replacing anything

The tile stays where it is, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we will tell you. If you are dealing with damaged tile edges and discontinued tiles you can’t replace, we can generally put it right.

You’re covered after we leave: our one-year guarantee applies to every job, and we will explain exactly what it covers when we quote. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Area
Old Down (BS32)
Area hub
South Gloucestershire
Warranty
A year, on every repair
Quotes
From £95. Free, fixed price from pictures
Call
0345 017 0787
Updated
23 October 2026

Repair or replace in Old Down?

Swapping out a damaged tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it keeps the original tile. Repairs from £95, with every job priced individually. A repair typically costs much less than people expect, especially compared with replacing and refitting. Send photos and we will give you the exact figure.

Why Old Down customers choose us

  • No extra charge for your area
  • Colour-matched on site
  • A fixed quote before you book
  • Everything repaired in place

Read our pricing.

How we price tile repair

Repairs from £95. There are no hourly rates or hidden extras. The price depends on:

  • How many items we do on one visit
  • Whether it’s a chip, crack, burn or wear
  • Unusual colours or finishes
  • Access to the area

Compared with replacing, a repair is generally a fraction of the price, because there is no removal, plumbing or making good. The quote lists exactly what you’re paying for.

How to get a fixed price

It only takes a minute to photograph the damage, and it saves a visit. Try to send:

  • Good light, ideally daylight, without flash glare
  • The postcode, so we can plan the visit
  • A coin beside the damage so we can judge size
  • One sharp close-up of the damage

For a price in Old Down, pictures are the quickest way: one close up, one from further back, plus your postcode. You’ll get a fixed quote with dates to choose from.

When to call us in Old Down

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

It’s worth getting a quote if you see:

  • Discontinued tiles you cannot replace
  • Damaged tile edges
  • Drill holes from removed fittings
  • Cracked floor tiles

What your quote should include

  • Is the price fixed, and does it include VAT?
  • How your room will be protected
  • How long the guarantee is and what it covers
  • Whether cleaning and preparation are in the price

How to compare quotes

How it works

From the moment we arrive, the aim is to do the job without disturbing the rest of your home. Surfaces nearby are masked off, the job takes a morning or an afternoon, depending on what we find, and we finish with a tidy-up and a look at the finished work together.

  1. First the tile is cleaned and loose pieces removed.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. We seal the repair to suit the finish of the tile.

How to prepare

  • Mention any parking restrictions or tricky access
  • Tell us if there are stairs or a lift
  • Tell us about any previous repairs or coatings

Ask for a price

Ring 0345 017 0787, or send us photos through the quote form. With a clear picture of the damage and one of the entire tiled area, we can price the job without visiting.

Get a free quote

Related advice

Old Down: your questions answered

Can you fill holes left by old fittings?

Yes. Drill holes from old rails and shelves are a common job.

What happens if you find more damage?

We stop, show you and agree any change before carrying on. You will not be charged for anything you haven’t agreed.

How much does tile repair cost in Old Down?

Repairs from £95. Because every job differs, we price from photos. You know the full cost before anything is booked.

Does someone need to be in?

Someone needs to let us in and show us the job. After that, you can carry on with your day.

What happens next?

We review the photos and send a fixed quote.

How soon can you come?

That depends on our diary for your area. We’ll offer you dates when we send your quote.

Is there any odour?

Expect a mild smell while we’re working.

What information do you need?

Send photos through the quote form or call 0345 017 0787, and we will do the rest.

Old Down and the surrounding area

Old Down is about 2 miles south-west of Thornbury, in South Gloucestershire. Jobs in Old Down are booked in like any other job: a fixed quote from photos, and a technician at your door on the day. Our repair technicians cover 110 places in South Gloucestershire, from the larger towns to small villages. Our jobs stretch from Old Down to Birmingham (about 67 miles away).

Postcode districts we cover here: BS32. Jobs here include addresses on The Down, The Inner Down and The Crescent and the roads around them. We also cover the places around Old Down: Lower Hazel (1 mile east), Tockington (1 mile south-west), Rudgeway (1 mile south-east), Alveston (1 mile north-east) and Olveston (1 mile west). Larger places within reach include Kingswood (10 miles south), Mangotsfield (7 miles south-east), Yate (6 miles south-east), Fishponds (7 miles south), Bradley Stoke (4 miles south) and Patchway (4 miles south).

Around Old Down

Locally, our jobs take us to homes close to Church of St Mary, The Swan pub and Marlwood School. For rail, the closest station is Pilning station, about 3.7 miles south-west. Nearby you will also find Thornbury and District Museum (2 miles north-east) and Thornbury Castle (2.3 miles north-east). Not far away are Red Hill.

Map of Old Down © OpenStreetMap contributors

When a repair is not the answer

Not everything can be repaired, and we would rather say so up front. We cannot fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send photos and we’ll say what we think.

What we work on

  • Natural stone & granite
  • Porcelain tiles
  • Floor and wall tiles
  • Marble
  • Ceramic tiles

For landlords and businesses

For developers and builders, we fix damage before handover. Several plots can be done in one visit.

For anyone letting property in or around Old Down, we’ll quote for several properties at once. Just send photos for each address and we’ll price them together.

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About our accreditations · Every repair comes with a one-year guarantee.

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